London Road, Manchester, M1 2PG, United Kingdom
#73 of 117 hotels in Manchester
Guests' ChoiceBased on 13263 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.7
Facilities
7.8
Staff
8.4
Value for money
7.7
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Paul
United KingdomParking is extra and not cheap. there are other options though.
The hotel is currently being refurbished, having said that the new rooms are fantastic and excellent value. The staff were very helpful too. Despite the disruption the please was still very clean which must be difficult. Breakfast was excellent value and had a very wide choice so no need to go hungry. The builders were also very polite and even helped us when we had lost our way due to the construction work. Definitely will use again.
Stayed in May 2024
Reviewed: June 3, 2024
P
United KingdomCheck in time was busy and seemed chaotic. We were initially sent to an incorrect room and had to wait an extra hour for the room we had pre-booked to become available.
Very clean, large room and bathroom, close by to the train station and friendly staff.
Stayed in May 2024
Reviewed: June 3, 2024
Lee
United KingdomOverall happy, the original room wasn’t up to expectations considering the price paid - I complained and was offered an upgrade and free parking. The staff dealt with things professionally and there is a fair amount of refurbishment work taking place to also take into consideration. I stay in a lot of hotels worldwide due to my occupation and can honestly say for the money paid I wouldn’t consider this value for money - very expensive for what it is.
Stayed in June 2024
Reviewed: June 3, 2024
Patricia
United Kingdomthe location was convenient to Picadilly station , our room was well appointed clean and functioning, very comfortable beds. Shower was excellent and so powerful it was great also that there was a good sized bath in the room. Lovely toiletries .
Stayed in June 2024
Reviewed: June 3, 2024
Stephen
United KingdomExtra staff needed at Breakfast at busy times.
Upgrade to hotel was good and facilities have improved.
Stayed in June 2024
Reviewed: June 3, 2024
Paul
United KingdomGreat breakfast. Parking very good. Staff very friendly and helpful
Stayed in June 2024
Reviewed: June 3, 2024
Robert
United KingdomNo usb sockets
Comfortable beds clean and tidy excellent customer service and good breakfast
Stayed in June 2024
Reviewed: June 2, 2024
Hilda
United KingdomScaffolding outside
How near to railway station it was , the staff were friendly & helpful
Stayed in June 2024
Reviewed: June 2, 2024
Janet
United KingdomSatisfactory for overnight. I personally found bed rather soft and pillows too bulky but others may not find these a problem.
Fine for overnight stay. Convenient for railway station and onward transport to Coop Live venue. Undergoing renovations currently but no disruption for guests.
Stayed in June 2024
Reviewed: June 2, 2024
Maccakaz
United KingdomThe renovation work and scaffold outside the building, but hopefully, that'll be finished soon. Felt like we're were being taken advantage of because we booked and paid early. I now realise that there is an abundance of hotels in cental Manchester, so it is not necessary to do that.
Great location - very quiet rooms despite overlooking railway tracks - room 809 Lots of renovation works which let's it down a little bit at the moment - we paid in advance, when we arrived we were told we had an upgrade, which seemed a nice touch but when I checked we still paid £10 more than we would if we just checked into the upgraded room on the day. Breakfast was OK, but it took a long time to be replenished when items ran out. All the staff we encountered were very nice, helpful and cheerful.
Stayed in June 2024
Reviewed: June 2, 2024
David
United KingdomIt’s covered by scaffolding at the moment so doesn’t look it’s best.
Comfortable bed, nice sized room and central location
Stayed in June 2024
Reviewed: June 1, 2024
Jane
United KingdomNothing! There is a major refurbishment going on at the moment but other than the scaffolding and some boarded up areas in the foyer, our stay was not affected in any way. We knew at the time of booking to expect this renovation, but it genuinely was not an issue.
The location is close to the railway station and tram station. Extremely comfortable room/beds and very welcoming staff. We had a double deluxe room which was huge, with two large beds and a fabulous bathroom. The staff were professional, polite and mannerable and clearly well trained. The receptionist was very knowledgeable about the city and gave great directions for finding our way around. Breakfast was beautifully cooked and plentiful. Had a fabulous short stay and will definitely return.
Stayed in June 2024
Reviewed: June 1, 2024
Simon
United KingdomOnly 2 lifts. Shower tray in poor condition and sink cracked in room 829
Upgraded to larger room on top floor. Very comfortable bad. Good breakfast
Stayed in June 2024
Reviewed: June 1, 2024
Emma
United KingdomNothing
Location 2 double bed room great for small group of friends
Stayed in May 2024
Reviewed: June 1, 2024
Carolyn
United KingdomNewly refurbished room was excellent
Stayed in May 2024
Reviewed: May 31, 2024
William
United KingdomPermanent fix
Great apart from problem with our toilet not flushing Receptionist came up and pushed on flusher on top of cistern ,it worked but then next time didn’t flush no one came from maintenance
Stayed in May 2024
Reviewed: May 31, 2024
Phil
United KingdomThe room had been refurbished but the bathroom not so much, cracked tile, lots of holes where fittings have been replaced and the holes left or filled. It let the room down
Stayed in a new refurbished room, great size and a big improvement, work is still ongoing but heading in the right direction. Really clean and light
Stayed in May 2024
Reviewed: May 30, 2024
Jeremy
United KingdomClean, tidy room
Stayed in May 2024
Reviewed: May 30, 2024
Andrew
United KingdomN/A
Great location. Very friendly staff. Clean corridors. Relaxing and spacious room. Fridge in room. Perfect bathroom.
Stayed in May 2024
Reviewed: May 28, 2024
Paul
United KingdomNothing, under going major refurbishment but didn’t effect our stay
Excellent location just a short walk into mcr centre also easy to get to motorway and very convenient car park
Stayed in May 2024
Reviewed: May 28, 2024
John
Isle of ManNothing
Friendly staff
Stayed in May 2024
Reviewed: May 28, 2024
Kelsey
United Kingdom- On the pricey side, £4 for a small pot noodle.
- Very clean - Great food
Stayed in May 2024
Reviewed: May 27, 2024
Berkay
TurkeyThe room was outdated.
Breakfast was excellent
Stayed in May 2024
Reviewed: May 27, 2024
Josephine
Hong KongThe mattresses were too soft.
It is near the railway station and the room is big.
Stayed in May 2024
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