They didn’t clean during the day when we were out. So we had no fresh towels etc when we got back in which were quite disappointing. Though we didn’t see a sign for cleaning nor any info on it for us to put out so maybe our own fault - but yeah. That could have done it more nice :-)

Location location location loved it

Stayed in June 2024

Busy at breakfast

Perfectly situated

Stayed in April 2024

There wasn't anything I could fault.

Room was great, had everything I needed. Breakfast was good, lots of choice.

Stayed in June 2024

The breakfast. Coffee was so bad I could not drink it, burnt bitter. For the price of the breakfast it was not value for money. More about convienient.

The service, front line staff brilliant. Location

Stayed in June 2024

difficult to access car park - one way systems etc and local road works and road closures- expensive parking ongoing renovation as noted

good location central and quality rooms

Stayed in June 2024

If I’m being really picky …. the pillows …looked great but not to our liking ( probably just us ). One could question the price of the room being slightly high.

Newly refurbished room was very well appointed, ALL of the staff were pleasant, knowledgeable and attentive.

Stayed in June 2024

We could not access our room until nearly 5 o’clock . We were told it was a question of housekeeping whereas refurbishment was being carried out on our floor . Our room ,no.428 was clean and tidy inside but the door was covere in dust and there was no phone. We were not offered any compensation or even a free drink . We were soaking wet and did not have time to shower before leaving for the concert . I emailed the hotel when we got home but was told the problem was that we had booked on the day with yourselves and you had sent in the booking late.

Breakfast and location good .

Stayed in June 2024

Thought it was within walking distance of CoOp live but it’s a good 40 mins

Convenient to Manchester Piccadilly good hotel spacious room excellent breakfast

Stayed in June 2024

The prices in the bar were a bit steep.

The staff were very welcoming, and it’s a great location for the station. So easy.

Stayed in June 2024

Food. Cold scrambled eggs, cold meats and cheese platters not replaced when empty to allow other guests to have more choice. Good prepared for the course I was there for was underwhelming to say the least.

The hotel is undergoing a refurbishment. I stayed in a freshly refurbished room, which was very comfortable and spacious.

Stayed in June 2024

Rooms newly decorated and spacious comfy bed nice breakfast friendly staff

Stayed in May 2024

The hotel is being upgraded so there were building works happening so it was a little noisy at times but it didn't spoil our stay.

Great location close to the train station & shops. The hotel is comfortable & the staff couldn't have been more helpful.

Stayed in May 2024

There was a bit of updating to other parts of the hotel, which really didn't affect my visit, but was noticeable.

The new rooms are very nice, clean, comfortable, spacious, and very well equipped.

Stayed in June 2024

Very comfortable large bed. Big bathroom with plenty of supplies Good breakfast . Plenty of Choice

Stayed in May 2024

Nothing.

Clean, friendly staff and comfortable room with amazing breakfast.

Stayed in June 2024

The scaffolding surrounding the building

We had one of the refurbished rooms, the bed was lovely and comfortable, a coffee maker with teas and a small bottle of water, a nice seating area and air conditioning. The breakfast was excellent which was constantly refreshed.

Stayed in June 2024

The location is excellent. However, the hotel is having a complete refurb and is covered with scaffolding. The room was good but you couldn't open any windows and there was no desk to work. The lift carpet needs replacing as that is one of the first things you notice. The staff were friendly and the breakfast was good. Although rooms have been redecorated the doors to the rooms bang when closed. They do not close slowly. The windows in our bedroom needed cleaning and the finish along the bathroom basin was in need of repair by the tap.

Stayed in June 2024

The telephone didn’t work in the room , there was no menu in the room or on the TV menu. The tissue box only had two tissues in it. The mini bar was empty. The lamp shades are made of wool - dust catches for people with allergies. The bar staff were friendly but need more training.

Great location/ nice room clean and modern nice shower room and soap. Bar area was large and lots of seating. Breakfast was really good fresh and clean lots of good choices.

Stayed in June 2024

It's a good hotel, no-one mentioned the building work prior to booking & stay. Breakfast although good was nothing special.

Location, rooms, staff were helpful and flexible.

Stayed in June 2024

Our room wasn’t cleaned for second night though issue was resolved.

Proximity to station

Stayed in June 2024

The location of this hotel to the metro is just minutes making our travel to co op live very quick and easy. Reception was very happy to help us with directions and suppling us with a map. A truly enjoyable hotel to stay in, very clean and tidy and breakfast didn’t disappoint with a wide variety to choose from. We would definitely stay here again. Even with renovations happening in areas around the hotel currently, it did not effect our stay. Staff really couldn’t be more helpful.

Stayed in June 2024

Some buildings work was going on.

Very handy for city centre and rooms were very comfortable, loads of hot water and breakfast was lovely.

Stayed in June 2024

restaurant / food......limited....no late night after concert food

New refurbished.....location near Etihad stadium

Stayed in June 2024

Parking is extra and not cheap. there are other options though.

The hotel is currently being refurbished, having said that the new rooms are fantastic and excellent value. The staff were very helpful too. Despite the disruption the please was still very clean which must be difficult. Breakfast was excellent value and had a very wide choice so no need to go hungry. The builders were also very polite and even helped us when we had lost our way due to the construction work. Definitely will use again.

Stayed in May 2024