Travel cot provided didn’t come with a mattress despite asking beforehand.

Location, setting and amenities.

Stayed in May 2024

Beds were uncomfortable especially the sofa bed, bathroom and kitchen could do with some updating.

Beautiful building

Stayed in May 2024

The hotel needs some TLC. I understand it is a period property, all that it needs is a coat of paint at some places in the ceiling where there has been water leak at some point and a carpet change. Although the furniture are dated, it is perfectly functional and comfortable.

Location of the property was superb. Spa and swimming pool facilities were very good. Our self catering one bed superior apartment was very comfortable and quite spacious with all the essentials with kitchen for a family of 3. It was located in the mansion house with a balcony overlooking the ground and the solent coast. We thoroughly enjoyed our stay and would like to return.

Stayed in May 2024

If we're being picky, our apartment was a little bit tired, but it didn't stop us having a great time

We didn't try the breakfast as it was expensive but loved the location and views. An easy walk to town and the train station as well.

Stayed in April 2024

Very comfortable and situated in beautiful grounds leading down to the waterside

Stayed in May 2024

Checkin was late at 5pm while checkout was early at 10am. Having to pay an additional charge for a high chair in the lodge.

Location and facilities on site. Staff were very friendly and accommodating. We stayed in one of the lodges and having a self-catering option was ideal with a young family, while still being able to use the facilities of the whole resort. Accommodation was clean and well equipped.

Stayed in April 2024

There is obviously no sound proofing in the self catering cottages as we were woken every morning by the occupants upstairs opening and closing the drawers ( it sounded like a LOT of drawers) and walking around.

Great location for exploring the New Forest. Leisure facilities were brilliant

Stayed in April 2024

Being plunged into darkness for quite a while, quite a while before barman came to sort outside fuse box. Prices of coffee/tea in cafe thought pretty high.

The self catering apartment was all we could expect, everything provided. Great view from the windows. Bed very comfortable.

Stayed in February 2024

I think the restaurant seemed a little pricey and I do think the bathrooms could benefit from a deeper clean

Stunning building and location. Our apartment had everything we needed and was very spacious… far exceeded our expectations

Stayed in April 2024

This was our second stay self catering we really enjoyed it, slightly disappointed in the pizzas we had for the children £25 for 2 pizzas and 1 chips which I felt was a lot of money for children's menu

The swimming pool and gardens were lovely

Stayed in April 2024

Had to make up the sofa bed. Arrived late and tired and the bottom sheet was missing.

Huge room, well equipped kitchen, quiet, balcony with lovely view. Beautiful grounds and great swimming pools.

Stayed in April 2024

Bar dinks were very expensive.

The location was fantastic.

Stayed in April 2024

Too hot for us. Nothing that couldn’t be sorted by opening windows

Beautiful location . Self catering suited us. Big apartment , lots of comfy seating.

Stayed in March 2024

WiFi was very slow, prices in the resort for food and drink were massively over priced. For example a pint of Guinness and a double pink gin and lemonade cost £26. And the food menu was not much better a steak cost £35. Found a pub just around the corner with prices more down to earth. The shower pressure in our cottage was very poor with the shower being very dated as well. Also I paid £74 for a bottle of bubbly and some balloons to be left in our room as a surprise for my wife. These were the most expensive balloons on earth as the bottle of bubbly left in the room was an £11 bottle from Waitrose!!!!!!!!

Was in a very quiet area. We had a lovely cottage which was very well equipped, tidy and included a self contained fully equipped kitchen, with separate lounge and sleeping areas along with a bathroom. Private allocated parking space was also a great bonus. Staff very helpful.

Stayed in April 2024

Prices of drinks, I asked that the skin on our fish should be taken off before cooking, it was not! The only draught beer on offer was Peroni.

Location, Ambiance, cottage, close to room Evening meal good.

Stayed in April 2024

Getting rid of rubbish was not easy as there did not seem to be recycling bins or bins for general rubbish.

Apartment was lovely. Everything thought of.

Stayed in April 2024

Sofa bed not comfy, shower very old and very low pressure

The pool was lovely

Stayed in April 2024

The cafe in the spa area was very disappointing. They carried out our chips on top of one of our sandwiches. Completely on the sandwich! Who does that?…

Lovely old fashioned property in a perfect location. Apartment was lovely and super clean. The staff were super helpful and knowledgeable.

Stayed in April 2024

Needs lots of TLC/updating

Lovely view from our room

Stayed in April 2024

I like the apartment as it was spacious, comfortable even though a little dated but was charming. It had all the utensils and cutlery we needed. It was a great price as well. It was fab we had access the pools and the sauna, steam and Jacuzzi. Shout out Lisa F helping with the laundry room and getting laundry powder.

Stayed in April 2024

Sofa bed was quite uncomfortable and apartment dated BUT would definitely recommend and go back

Staff was friendly, location was great and facilites were pretty amazing

Stayed in April 2024

It needed updating I could see mould in bathrooms and damp patches on the ceiling and wallpaper hanging off the wall

It was spacious

Stayed in April 2024

Cobwebs all around lamp shades. Some electrics not working (lights) in kitchen and dining room.

Facilities great. So family friendly. Beautiful hotel and good accommodation in a lovely quiet secluded area.

Stayed in April 2024

The TV only had the very basic channels and the restaurant bar is def overpriced.

We loved the green areas, the facilities and the location.

Stayed in April 2024