The price of the buffet breakfast… and not really advised of cost beforehand.. yes we could have asked but didn’t !

Room was lovely although a little tired in places , view amazing Facilities great Staff very attentive Found in restaurants superb

Stayed in September 2024

Bed should be more comfortable. And the shower head can be bigger with better pressure. Shower and sleeping are two very important factors in guest's experience with a hotel. If they can be improved, the overall experience is improved significantly. The service of Restaurant on site are expected to be better and the price is expensive.

The facilities, floorplan and size of the flat are very user friendly to small families.

Stayed in August 2024

Exorbitant cost of the breakfast, which we did not have.

The location and variety of activities on site and close by.

Stayed in September 2024

Shower, lighting.

Great location to explore New Forest, Lymington , Isle of Wight. We were able to walk to the Ferry to the IOW, and get a hotel discount code. The Lodge was tired, needs an update. Bathroom needs a refit. My husband at 6ft, struggled with the over the bath shower . It is angled into the sloping roof. ....he hit his head! We were lucky with weather and the fact that there wasn't a wedding on. We didn't use the restaurant or leisure facilities. Would stay again.

Stayed in September 2024

More buffet options

Ok, but bit pricey.had full English option, didn't quite hit spot.

Stayed in September 2024

Although the bedroom was clean and comfortable we had to complain to Reception about (a) the shower controls and (b) the state of the shower tray which had a lot of mould around it. The hotel maintenance man checked the shower controls on our third day and had to order parts for a repair. We told Reception when checking out on our last day that we could'nt shower that morning because the controls were very difficult to use and control the temperature of the water which varied between very hot and cold ! Generally the bathroom could have been a lot more inviting and cleaner.

The food in the restaurant was excellent with a wide selection ; the outdoor pool was good but because the weather was cold we didnt use it.

Stayed in September 2024

Would have been good to have a welcome pack and a TV in the bedroom. Lunch menu not very extensive.

Location, beautiful view from apartment. Well equipped

Stayed in September 2024

Bar prices a little steep.

Pleasant location, friendly staff, nice view, good food.

Stayed in August 2024

Restricted opening of meal/lounge bar facility in main building and The Solent restaurant only open at breakfast and lunch. Tudor Restaurant had no atmosphere and food whilst nice for the one meal we had, was pricy; and as stated above, there was no other option available. We did not find the staff, especially reception, particularly welcoming or friendly- very “to the point” with no emotion or suggestion of wishing to please. Outside our front entrance door were beer barrels which I had to move to enable passage to/from the door, and a constant external water leak from somewhere high up had resulted in green slime on path which we had to negotiate each time. Room was not cleaned or beds made in the seven days we stayed.

Ideal location for a New Forest experience. Large garden area and leisure facilities.

Stayed in September 2024

Our room was very dated.

The grounds were beautiful. And the Tudor bar had a really nice cosy atmosphere.

Stayed in September 2024

Apartment in Henry Tudor very old fashioned, tired, dreary, had an old smell about it , stained carpet, bedding old and yellow in places . But cleaned well everywhere and very spacious.

The setting, space, staff , main building

Stayed in September 2024

Accomodation was quite dated. And the dishwasher very much on its last legs.

Swimming pools, friendly staff and good atmosphere.

Stayed in August 2024

Rooms and corridors were a bit tired/dated in the main building, although overall okay. Beds uncomfortable, I could feel a spring through my mattress. Patio/balcony could do with a sweep, weed and wash. Outdoor pool needed a bit of a clean as lots of dirt and grass on the bottom. Bathrooms dated, tiles cracked and overall need a refurb.

Beautiful building, grounds and great leisure facilities which we used daily. Apartments were well equipped and staff helpful. Allocated parking was a bonus. When we asked for extra pillows they arrived promptly. We made a late request for an accessible room and this was accommodated. Rooms spacious and warm. Lots of hot water.

Stayed in September 2024

The price

Too expensive to try.

Stayed in September 2024

Location is fantastic; accommodation great; staff friendly and helpful; pools (indoor and outdoor) good

Stayed in August 2024

Friendly helpful staff. Huge, well equipped self catering apartment in the main house with beautiful views. Quiet and comfortable. Indoor and outdoor pool both great.

Stayed in August 2024

Location and facilities as in the pool. Sadly car chargers not working big issue with us - unhelpful staff also outdoor changing rooms are very dirty and dated

Stayed in August 2024

Tired

Great views and locations

Stayed in August 2024

Nothing really

Spacious house

Stayed in August 2024

Tennis courts were good. I don’t think they get used enough for the hotel to resurface them. So they were a bit uneven. On arrival we went to the Solent Bar for a drink whilst the room was being finished. The counter was full of used plates and cups. Flies were coming in and it just felt dirty from the mess. Wasn't the best 'first impression’ to have had. We did see some bad reviews ahead of the trip about the food not being great and as we were out most of the day/evening, we didn't dine at the hotel. However, both evenings we did meet other guests who confirmed that the food wasn't great. Which is a big shame for a 4*.

The grounds of the property were stunning. All staff were fantastic especially John the bar man. Went out of his way to ensure our experience was great! Thank vou John! We stayed in West Cottage 1 and had our own parking spot. Although we didn't realise it was a self catering property and had a kitchen (otherwise we would have brought food from home) we popped into Lymington to pick up some essentials which was fine for us as the town is lovely! The cottage had a kitchen, lounge, diner and patio area. We were away for a celebration and the hotel brought us a bottle of Prosecco which was an added touch. Although I have noted a couple of bits in the ‘dislike’ section, we couldn’t fault the general hotel & the staff we met and therefore would recommend & return.

Stayed in August 2024

To have check in at 5pm and check out as 10am feels extremely unfair. I was also disappointed that the sofa bed wasn't made up as the booking was for three people..

Beautiful setting. Very friendly staff. Lovely facilities.

Stayed in August 2024

Absolutely nothing! As stated elsewhere the hotel and self catering is dated but it is a large and older property that must cost a fortune to maintain so we were more than satisfied with our facilities!

Fabulous location surroundings and leisure facilities xxx

Stayed in August 2024

It’s a bit dated

Spacious rooms & value for money

Stayed in August 2024

Rooms needs to be updated.

Beautiful location, close to lymington.

Stayed in July 2024