Very basic items in room 2 coffee sachets 2 tea bags. Steps going in and out of hotel and staff not opening door at ramp.

Food and entertainment were excellent room very clean and comfortable.

Stayed in June 2024

Check in staff (foreign lady) very rude, arrogant and unwelcoming. Questioned even whether to stay due to her attitude and decided to go elsewhere for our second night. Food OK but Coffee at breakfast was too strong and undrinkable. Bathroom very narrow and shower extremely small. Not accessible for wheelchairs. Entertainment very loud/music old fashioned.

View from bedroom window Evening meal and Breakfast was good.

Stayed in June 2024

Breakfast just warm,dinner would have liked sauce in little jug as too much on pork

Friendly staff, rooms clean

Stayed in June 2024

The lift working would have been great,

The breakfast was very good,could have been a bit warmer,

Stayed in June 2024

Rooms are small.unfortunately main lift wasn't working,but that was due trying to source spares for an old lift

Reception staff very good all in all I always have a great time there

Stayed in June 2024

Smallish room for man in wheelchair

Entertainment

Stayed in June 2024

Polystyrene ceiling tiles.

Clean comfortable with parking. Nice staff even though they were dressed in fancy dress I watched a bit of the cabaret but I was on business so I didn't stop long The pillows were amazing

Stayed in June 2024

N/a

One of the better hotels in Blackpool. Nice room. Nice staff. Excellent breakfast. We were prewarned before our stay that the lift was broken and asked if this would affect us. Would definitely stay again.

Stayed in June 2024

Breakfast is a bit haphazard..we had to ask each morning where our table was..little unorganised. Ran out of glasses for juice.dining room could be better set up.

Staff all very nice.room fine but needing updated.

Stayed in June 2024

Nothing really??

This is our second time staying here.. the entertainment is excellent, the food is very good, we had the evening meal and breakfast, good choices, and I’m a fussy eater.. All the staff are very helpful, nothing too much trouble.

Stayed in May 2024

The rooms, although quite comfy, didn't have a long mirror or any shelving in the shower to put your wash items. stairs were everywhere to get to breakfast down to the toilet in the bar in and out main entrance, so it was hard to see a lot of elderly struggling.

Great hotel offering parking and entertainment. The buffet breakfast in the morning was great with a good choice. The location is good near the central pier.

Stayed in June 2024

Bath room to small

Bar and entertainment very good

Stayed in June 2024

The receptionist on duty when we checked in on the Friday night 7th of June. She was very unhelpful in finding another room and said the hotel was fully booked.

The breakfast. Also the friendly and efficient receptionists Rebecca and Courtney who helped me to book another room at the last minute.

Stayed in June 2024

I was not happy with some staff

I liked it because was near two were we go singing

Stayed in May 2024

The only problem was that it’s a little like a maze, I got lost a few time. Maybe some signs to direct people around would make it perfect.

Friendly staff, lovely clean hotel. Comfortable beds and an ideal location

Stayed in June 2024

Seating in main entertainment room

Entertainment .staff

Stayed in June 2024

The room could do with a freshening up paint job,the bedroom was a bit dark.The window in room 101 was steamed up couldn't see through it.

Entertainment was good and smooth helpful check in.The guy on reception went all out to make sure my elderly mum was well looked after.

Stayed in June 2024

Just wish it was a little nearer the town centre that was only because it was exceptionally cold wind for June!!

Hotel no fault at all just maybe in need of a little decor updating! Staff lovely and friendly. Food was excellent and plenty of it. Definitely go back and recommend it

Stayed in June 2024

The bed wasn’t comfortable. Mattress was lumpy

Quiet and friendly staff and visitors

Stayed in June 2024

Room could do with more sockets, especially at side of bed, where they were under telly my charger wouldnr fit..would been nice for 2 hand towels,like 2 bath towels. All round edge room lamp base dirty, dusty. Bathroom sink dirty underneath, white marks maybe toothpaste...

Breakfast really nice, freindly and helpfull staff.

Stayed in June 2024

waited 3hours for room key only 1 and only 1 person servingbar with long que

great entertainment good food

Stayed in June 2024

Our room was to stuffy only one window which barley openec. However we asked for a fan which helped a little

Entertainment was very good. Location good and staff were very good

Stayed in June 2024

Breakfast was good staff were friendly and helpful

Stayed in June 2024

Having the lift working. Could do with a middle pole at the steps from the bar people were struggling a bit .

Breakfast everything for a good start to your day.staff was very friendly and recognised people from there previous stay. Which means they pay a lot off attention to there job

Stayed in June 2024