303/315 Promenade, Blackpool, FY1 6AN, United Kingdom
#151 of 249 hotels in Blackpool
Guests' ChoiceBased on 7818 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
8.8
Facilities
7.8
Staff
8.8
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 19 May 2024
John
United KingdomRoom 63 more like a cell, needs a bit of a spruce up, stuck in a lift , those lifts certainly need looking at
The staff was great especially the receptionist,
Stayed in May 2024
Reviewed: 19 May 2024
Debby
United KingdomPlenty to eat at breakfast. Bar staff were friendly and happy. Entertainment was amazing
Stayed in May 2024
Reviewed: 18 May 2024
Gordon
United KingdomWe booked an evening meal which was a mess to be honest.We asked where we had to sit but then we didn't know if it was self service or not.Sat there for a while no one came to us went get soup myself which means we missed out on the first course.As I got the soup I was told it was waiter service but I took it seeing as I had got it couldn't find any bread,We finished the soup sat there again no one came to us the people on the next table told a waiter for us that we hadn't ordered a main course yet so he took our order.That arrived we ate that again no one came to us to take our sweet order.We gave up so in the end we missed out on the starter the sweet and tea or coffee.We have stopped before but only bed and breakfast if we stop again we certainly won't book a dinner meal again
Breakfast is great well organised etc Dinner meal was a disaster see below
Stayed in May 2024
Reviewed: 18 May 2024
Mahfouz
United Kingdomthe food was a bit expensive. no bathroom supplies like soap or shampoo. the towels are not changed every day.
the staff were so lovely and welcoming. the location of the hotel was strategic, overlooking the sea. the restaurant and the bar were very nice full of energic vibes.
Stayed in May 2024
Reviewed: 18 May 2024
Veronica
United KingdomExcelent
Stayed in May 2024
Reviewed: 18 May 2024
Stanley
United KingdomWe had to pay for extra parking ,the lifts where not working my wife needs a walker annd we where on the second floor bedroom was small double no room to move , bed was very small
Was right on the sea front
Stayed in May 2024
Reviewed: 18 May 2024
Frank
United KingdomRoom too small, for description. Room and Bed, Infested with Flying Bugs. Complimentary Tea tray, empty. No Complimentary Toileteries. Pillows too Flat, so much so, that we bought our own from the Town. Also, Room uncomfortably Warm, with no way to cool down.
Entertainment, Top Class. Food, Good. Location, Good.
Stayed in May 2024
Reviewed: 17 May 2024
Jane
United KingdomNothing
Was clean, good location
Stayed in May 2024
Reviewed: 16 May 2024
Julie
United KingdomRooms were small and a bit shabby , but clean. Room was very hot
Good and entertainment was good and great location , staff were helpful
Stayed in May 2024
Reviewed: 13 May 2024
Zaynah
United KingdomThe rooms were really warm all day and night. Could’ve done with air conditioning or a fan.
The staff were friendly and very helpful. Our room was nice and clean and right opposite the sea which was lovely. There was a good amount of parking available which is always a bonus. Enjoyed our stay and will definitely come again!
Stayed in May 2024
Reviewed: 12 May 2024
Anthony
United KingdomRoom was small but fine for our visit - a comfy place to get head down.
A true British Blackpool Beachside hotel Very friendly staff and evening entertainment.
Stayed in May 2024
Reviewed: 12 May 2024
Jay
United KingdomAs people who have stayed here before know there are limited seats available in the main entertainment room available but there is also a second room were the acts are also usually on but the second room and bar wasnt open as it has been everytime weve been before which meant not everyone got too see the acts which is a shame plus the cueing time was at the bar was a little more than usuall
Entertainment was great as were the staff as they always are
Stayed in May 2024
Reviewed: 11 May 2024
Diane
United KingdomIt's a little confusing to find the rooms as the room numbers do t follow on in order , and on getting out of a lift on a floor you can still find yourself going up some stairs along a corridor, down so e steps and back up some steps to get to your room
Hotels located on the seafront, as entertainment on every night , full English breakfast available at a charge , staff are very friendly and helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Debbie
United KingdomNo complaints
Good location. Rooms although a little dated were comfortable. Cleaning staff very helpful. Good breakfast
Stayed in May 2024
Reviewed: 9 May 2024
John
United KingdomBathroom very small. Lift not working, on second floor.
Breakfast was good Entertainment very good
Stayed in May 2024
Reviewed: 8 May 2024
Angela
United KingdomBreakfast was superb, plenty of it and the restaurant manager Brian was very welcoming/ caring makes you feel at ease as were his staff in the restaurant, Nick the barman goes above & beyond a genuine likeable guy
Stayed in May 2024
Reviewed: 7 May 2024
Lesley
United KingdomRoom without a view breakfast temperature was only warm and the bar prices are way to high can of pop 55p in shops 220 is a ridiculous mark up does not encourage people to stay in hotel
The rooms were clean the breakfast nice the staff were nice
Stayed in May 2024
Reviewed: 6 May 2024
Clare
United KingdomLoud people coming back at 2am awoke us and also the room above stomping around at 7am
Great location, lovely and clean.
Stayed in May 2024
Reviewed: 6 May 2024
Pamela
United KingdomLovely staff,
Stayed in April 2024
Reviewed: 6 May 2024
Paul
United KingdomCould do with more parking
Comfortable sea front and parking
Stayed in May 2024
Reviewed: 6 May 2024
Jayne
United Kingdomunable to get in the room with door key numerous attempts steps to front of hotel heating very selective not on through day but on at night when the room was very warm and cold in the day time
Breakfast was good room comfortable location of room was good on ground floor
Stayed in May 2024
Reviewed: 5 May 2024
Elizabeth
United KingdomBreakfast was just okay, lacking pastries, yoghurt, fresh fruit
Good evening entertainment, easy parking
Stayed in May 2024
Reviewed: 4 May 2024
Gillian
United KingdomOur room had 2 single bed not a lot of room to manoeuvre around beds bathroom was awfull could hardly get in door du to it being small when sat on toilet my knees were tight up against the radiator 🫣
Friendly staff good atmosphere very clean good food good entertainment very spacious
Stayed in April 2024
Reviewed: 4 May 2024
Terry
United Kingdoma larger room would have been better
managed to park our car without any problems
Stayed in April 2024
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