303/315 Promenade, Blackpool, FY1 6AN, United Kingdom
#145 of 250 hotels in Blackpool
Guests' ChoiceBased on 7864 hotel reviews
7.7Cleanliness
7.9
Comfort
7.8
Location
8.8
Facilities
7.9
Staff
8.8
Value for money
7.8
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 11, 2024
Tracey
United KingdomSeating in main entertainment room
Entertainment .staff
Stayed in June 2024
Reviewed: June 10, 2024
Pauline
United KingdomThe room could do with a freshening up paint job,the bedroom was a bit dark.The window in room 101 was steamed up couldn't see through it.
Entertainment was good and smooth helpful check in.The guy on reception went all out to make sure my elderly mum was well looked after.
Stayed in June 2024
Reviewed: June 10, 2024
Heather
United KingdomJust wish it was a little nearer the town centre that was only because it was exceptionally cold wind for June!!
Hotel no fault at all just maybe in need of a little decor updating! Staff lovely and friendly. Food was excellent and plenty of it. Definitely go back and recommend it
Stayed in June 2024
Reviewed: June 10, 2024
Lynda
United KingdomThe bed wasn’t comfortable. Mattress was lumpy
Quiet and friendly staff and visitors
Stayed in June 2024
Reviewed: June 8, 2024
Pearl
United KingdomRoom could do with more sockets, especially at side of bed, where they were under telly my charger wouldnr fit..would been nice for 2 hand towels,like 2 bath towels. All round edge room lamp base dirty, dusty. Bathroom sink dirty underneath, white marks maybe toothpaste...
Breakfast really nice, freindly and helpfull staff.
Stayed in June 2024
Reviewed: June 8, 2024
Barry
United Kingdomwaited 3hours for room key only 1 and only 1 person servingbar with long que
great entertainment good food
Stayed in June 2024
Reviewed: June 7, 2024
Susan
United KingdomOur room was to stuffy only one window which barley openec. However we asked for a fan which helped a little
Entertainment was very good. Location good and staff were very good
Stayed in June 2024
Reviewed: June 7, 2024
Brian
United KingdomBreakfast was good staff were friendly and helpful
Stayed in June 2024
Reviewed: June 7, 2024
Margaret
United KingdomHaving the lift working. Could do with a middle pole at the steps from the bar people were struggling a bit .
Breakfast everything for a good start to your day.staff was very friendly and recognised people from there previous stay. Which means they pay a lot off attention to there job
Stayed in June 2024
Reviewed: June 7, 2024
Andrew
United KingdomLift wasn't working hasn't for a while hard getting up and down stairs
Entertainment was great staff all great location good to
Stayed in June 2024
Reviewed: June 7, 2024
Gill
United KingdomThe lifts ,only one was working but the reception changed our room for us straight away as I have walking difficulties and put us near the lift that was working that was the only issue we had
The rooms were a bit dated but very clean and comfortable and a spacious family room, Plenty of choice for breakfast for myself and 3 grandchildren. The staff were very helpful and pleasant nothing was to much trouble for them. We all enjoyed our stay.
Stayed in May 2024
Reviewed: June 7, 2024
Stephen
United KingdomGreat atmosphere, bingo and entertainment food was spot on staff brilliant
Stayed in June 2024
Reviewed: June 6, 2024
June
United KingdomBed was too hard lots of noise from extractor fans outside
Food room
Stayed in June 2024
Reviewed: June 6, 2024
Reilly
United KingdomBedroom was very small yet it had a big bathroom. Bed not very comfy
Great staff, entertainment and food
Stayed in June 2024
Reviewed: June 6, 2024
Marianne
United KingdomBreakfast options could have been better, they had a good cooked breakfast selection, made to order but continental choices were cereal and toast. They didn't appear to cater much to dietary needs, but then I didn't ask. Parking spaces were tight and had a double park system I've not seen before. If you struggle with stairs, then I'd avoid some of the stairs are steep, it's not a very accessible building (not that I needed it but I did see some older people struggle).
Staff were very friendly and helpful. Great location and on site bar with varied entertainment. The bar was reasonably priced. Cooked breakfasts are made to order, so it's fresh. Room was comfortable and clean and had a good wardrobe space for those staying longer than one night. The lift was out of action when I stayed and I got a courtesy call the day before asking if I was OK with stairs and walking due to my room location. The stairs are narrow and some are a tad steep. It was a popular hotel on the seafront. It was easy to get to by car. Easy walking distance to the Tower, both peirs and the Pleasure Beach. I would stay there again.
Stayed in May 2024
Reviewed: June 6, 2024
Paulina
United KingdomUnfortunately very dusty.
Great location! Just a couple of minutes from the beach😊. Helpful and friendly staff.
Stayed in May 2024
Reviewed: June 5, 2024
Frances
United KingdomSmall bathroom. Not enough seats to watch entertainment at night
Great staff. Food was good. Clean and well kept.
Stayed in June 2024
Reviewed: June 5, 2024
David
United KingdomToo many stairs and one lift broken
Really clean, friendly staff great location
Stayed in May 2024
Reviewed: June 4, 2024
Jeanette
AustraliaThe lift not working considering the amount of elderly guests. Breakfast was a bit cool it didn't help having the toast at the end of the hot food.
The place was clean and spacious, good location and view. Helpful staff.
Stayed in June 2024
Reviewed: June 4, 2024
Emma
United KingdomGary barker not turning up
Very friendly atmosphere
Stayed in June 2024
Reviewed: June 4, 2024
Richard
United KingdomNothing I didn't like
It was just a lovely, busy seaside hotel. I thought it would be dead for the time of year, but it was rammed
Stayed in March 2024
Reviewed: June 4, 2024
Julie
United KingdomNothing
Great location. Friendly staff. Lovely room for four people. Excellent entertainment. Good breakfast. A lovely holiday. We all enjoyed are stay.,
Stayed in March 2024
Reviewed: June 4, 2024
Liam
United KingdomEntertainment could be better. Food wasn't great.
Staff were excellent, nothing too much trouble.
Stayed in June 2024
Reviewed: June 3, 2024
Christopher
United KingdomSome very good entertainment in a relaxing location. Able to watch the sun go down with a nice drink. And the Breakfast is ok as well
Stayed in June 2024
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