The restaurant by the spa was probably the only part we were a little disappointed in but the starters were amazing.

Beautiful grounds and buildings, the hotel looks amazing and full of charm. Spa facilities were amazing, we were given robes which was a nice touch. We booked 2 nights as it was our wedding anniversary, the room was large and comfortable which was away from the main house but it was nice as the restaurant and spa facilities were very close. The breakfast was nice with a excellent selection. Loved the hotel and would definitely go back again, the staff were very friendly and helpful. Highly recommend!!

Stayed in September 2024

The shower in the room was not good at all, I understand there is a refurb planned, so expect this will be addressed, but I think maybe the price should reflect this for now. The pool area was also quite tired looking and dirty where people must have been coming from outside into pool area.

Beautiful grounds and the staff were all extremely friendly and helpful.

Stayed in September 2024

Room was really difficult to find (above the golf shop) really need some more clear signs around the place. Even a sign for reception would be helpful!!! Bit tired in places Hardly any drinks on draft in the 19th hole or Adams Brasserie….. no Guinness or IPA (these had both run out)

Location, very grand building and grounds. Staff were lovely…. Especially the guy in the 19th hole who helped me find my room and the lovely Indian waitress in Adams Brasserie

Stayed in September 2024

Poor quality food that was overpriced

Beautiful location, building and grounds Good service

Stayed in September 2024

Rom was a very good size and the bed really comfortable.

Stayed in September 2024

Poor noise control

Stayed in August 2024

Long wait for dinner at Adams Brasserie after we were served starters and no one gave us an update as to the cause of the delay.

The grouds:friendly and polite staff: breakfast menu

Stayed in August 2024

The dinner was not so good, compare to the different culture that are dining daily, there were 2 types of menu we had payed for half board, the portion size, could be a little bigger, presentation was good but lacking of vegetables the taste was not so good either

The breakfast was good, we had buffet and other choices overall everything was good, All the staffs were excellent,Luton hoo is a great place

Stayed in August 2024

Stayed here for 3 nights but Couldn’t sleep well on the last night as we have encountered a massive spider in the room at around 12:30am. Also, the air conditioner didn’t work properly in the room number 132. I didn’t make any complaints as it was a last night.

Unbelievable History and the staffs. Specially Emily and Laura, they are absolutely helpful. Everyone must visit here if you have a chance

Stayed in August 2024

Facilities and general upkeeping gone down. Trash (cans and bottles) scattered around golf course, fallen fences and wooden sleepers falling apart. No attention to details. Dinner with our son (12 years old) - took 3 hours, as staff overstretched, unable to keep up. Very dissapointed

This was our 7th stay at Luton Hoo, great location

Stayed in August 2024

Breakfast was lovely and served in a beautiful room. The building and grounds are well kept. The grounds are extensive -we didn’t see another person during the hour or so we walked.

Stayed in August 2024

Taking a walk Outside

Good

Stayed in July 2024

We booked room for 3 adults only to find the sofa bed was not a sofa bed and a small Zbed was located and squeezed in the living room even though we were charged full price. We found this very unacceptable. The 3rd adult had a very uncomfortable night.

Breakfast was delicious and mansion house was excellent

Stayed in August 2024

Issues with the shower drain Raised in day one but still there day 2

Staff were without fault Setting amazing

Stayed in August 2024

This was my partners birthday and they did not have any bottles of champagne. I had to make do with sparkling English wine which was ok. We wanted two bottles of Rioja wine but they only had one bottle left. The breakfast was ok but the previous time we stayed it was superb (all cooked to order). I understand there has been a change of ownership to Luton Hoo and it did feel like there had been some cut backs on quality.

The spa facilities are excellent although a few more indoor chairs would be good. The room was good (although there was a low hum from a fan somewhere). The staff were very pleasant.

Stayed in August 2024

There were a couple of things we didn't quite enjoy. First, our room had a very strong, persistent smell of "old" that would not go away regardless of us keeping the window open. The smell was so strong I can imagine someone with allergies would have not been able to stay there overnight. Maybe a refresh of the carpets or duvets would help. There was wifi available, but it didn't reach most of the areas (lounge, spa, etc) and there was no 4G signal either, which we didn't appreciate. One more thing was that the bar was not great, the coffee from the Nespresso machine in the room was better than the one served at the lounge, and there were no non-alcoholic cocktails/lemonades which wasn't very inclusive.

We liked the overall look and feel of the property. It had everything one might need - two restaurants, lounge area, spa, golf course and lots of gardens if you want to go for a walk. We wanted an authentic break away from the city and we got what we were looking for. The room was definitely on the bigger side and the bathroom had both a shower and a bath.

Stayed in August 2024

Drinks and food was quite expensive and there could have been more choice at the Brasserie. Overall site felt like it was in decline and if not dealt with could seriously lose its charm and appeal. This was particularly seen in the gardens where there were broken steps, dying topiary and huge weeds growing everywhere. View out of window was essentially weeds growing everywhere. Signs to a rockery garden led us to an overgrown garden full of weeds, thistles and thorns and broken steps over stagnant water. It was a shame as it felt like the history of the site could be lost and no care taken at all for this aspect of the site. In addition the spa was very dated, small and over crowded - it didn’t feel that clean.

We loved the comfortable spacious room. There were extra amenities like large mugs for tea and good quality tea bags from Birchall. The mansion house was beautiful and having breakfast there was really special. The price for one night was really reasonable. Staff were friendly and food was nice quality.

Stayed in August 2024

The resturant, was very poor near the old stables (Adam's Brasserie)

Historic hotel, classic

Stayed in June 2024

Our room was on the ground floor and we had access to garden furniture unfortunately it was covered inbird poo . My partner left some items of clothing in our room . He contacted the hotel and hasn’t heard anything about the items .

Lovely location , very impressive.

Stayed in August 2024

We asked for a couple of things and staff were unable to help but it wasn’t super important

Amazing setting, so relaxing to have all the quiet space to walk and enjoy

Stayed in July 2024

Blesses for kids, small or big nothing inbetween so couldn’t cycle. Terrible WiFi.

WiFi was not working at all despite mentioning it in my room or around the grounds / restaurant area

Stayed in August 2024

To be honest the food was not great. We ate out a few times. Our room was nice, toilet was leaking a little, aircon was broken, had a great fan as replacement. I slept well, rooms could do with a little revamp.

The grounds were stunning and seeing all the wildlife.

Stayed in July 2024

The staff were quite slow to serve in both the lounge and brasserie, we weren’t impressed with the brasserie food at all. However the staff at breakfast weee great as was the food. We booked an upgrade to room as the photos showed patio doors but not what we got so wasn’t worth it. Room was perfectly comfortable but obviously not somewhere to stay if looking for modern/chic.

Really enjoyed the spa and the hotel is very grand, lovely gardens.

Stayed in July 2024

room smelt musty and requires updating

amazing property set in lovely grounds

Stayed in May 2024