Longueville Road, Saint Helier Jersey, JE2 7WF, United Kingdom
#1 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 249 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
8.8
Facilities
9.2
Staff
9.8
Value for money
8.5
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Sarah
United KingdomNothing it was perfect 🤩
Loved our stay at LM, we felt so cared for in this gorgeous hotel, nothing was too much trouble for the lovely staff, delicious food, beautiful hotel and grounds.
Stayed in May 2024
Reviewed: May 29, 2024
Brian
JerseyThe warmth and care of the staff to make our stay a special occasion.
Stayed in May 2024
Reviewed: May 11, 2024
Andrew
United KingdomNothing
Every single aspect was exceptional
Stayed in May 2024
Reviewed: May 4, 2024
Gillian
United KingdomI cannot find fault.
The staff were very friendly and helpful. Had a very homely feel.
Stayed in May 2024
Reviewed: January 1, 2024
Paul
United KingdomBreakfast is a little disappointing. Its the only item offered by the hotel that does not feel like a five star luxury element so does not match with everything else, even though it has a five star luxury price.
Room was fantastic. Dinner was wonderful.
Stayed in December 2023
Reviewed: October 24, 2023
Vanessa
United KingdomNothing
Staff, incredible!! So attentive nothing is too much… felt like royalty
Stayed in October 2023
Reviewed: October 23, 2023
Laura
United KingdomVery small gym, bad shower and water pressure
Excellent service and food
Stayed in October 2023
Reviewed: October 20, 2023
Peter
United KingdomNo complaints at all
The grounds of the hotel are superb, one can make a long walk. An aperitif by the side of the pool was also great, food in general very good. Easy parking
Stayed in August 2023
Reviewed: October 17, 2023
Rosemary
United KingdomFriendly staff who were so welcoming. The property is cosy but in beautiful grounds.
Stayed in October 2023
Reviewed: October 12, 2023
Chris
United KingdomMy one and only gripe is that the water pressure in the shower was poor.
Brilliantly friendly staff. Beautiful accommodation and location.
Stayed in October 2023
Reviewed: October 11, 2023
Philippa
United KingdomRoom, staff, setting and service all superb, dinner with friends was also fantastic. Great ambiance to get away from it all and enjoy relaxing.
Stayed in August 2023
Reviewed: October 2, 2023
Maralyn
United KingdomEverything was perfect, no negatives whatsoever.
An exceptional hotel, very comfortable with amazing staff. We were made to feel valued guests and nothing was too much trouble. I would book this hotel again without any hesitation, and would recommend it to friends. The excellent breakfast had waitress service which was far preferable to buffet style, and much more relaxing. Dinner at the hotel was superb too. The heated pool had plenty of loungers and a member of staff regularly checked to see if we needed any drinks etc. The 5 star rating is well deserved.
Stayed in September 2023
Reviewed: September 30, 2023
Dean
United KingdomNothing .. was all up to a high standard .
Excellent breakfast, dinner was equally as good Staff were very helpful , especially the lady at the desk and the hotel porter guy Brian , great location .
Stayed in September 2023
Reviewed: September 28, 2023
Peter
United KingdomThin walls so could hear next door. Not good at 3 am
The staff, the facilities and most of all the food.
Stayed in September 2023
Reviewed: September 26, 2023
Peter
United KingdomNothing
Having regularly stayed in many hotels, this was exceptional The way the staff treated you was like being a member of their family. Thank you Benson. The food - wow. Will certainly return Thank you .
Stayed in September 2023
Reviewed: September 25, 2023
Nicola
United KingdomNothing !
The manor was traditional luxury with the most attentive and lovely staff I have encountered for a long while … a massive smile on my face .. thoroughly enjoyed all aspects of this hotel .. the food was amazing also !
Stayed in September 2023
Reviewed: September 20, 2023
Chris
United KingdomNothing
All the food was excellent, beautifully presented by a truly exceptional chef.
Stayed in September 2023
Reviewed: September 18, 2023
Alexandra
United KingdomWifi was a bit flaky
The staff and service were phenomenal!
Stayed in September 2023
Reviewed: September 12, 2023
May
United KingdomFound choice of food for dinner a bit restricted Sirloin steaks were not up to expectations
No problems at all Swimming pool gorgeous Accommodation wonderful
Stayed in September 2023
Reviewed: September 9, 2023
David
United KingdomBeautiful room but drawback was that trees pressed right up against the window so very dark. A pity.
Breakfast good, location good. Lots of car parking space. Gardens well maintained
Stayed in September 2023
Reviewed: September 4, 2023
Charlotte
United KingdomPillows were a bit soft (although bed nice and comfortable). Our shower was a little weak.
Staff could not do enough for you. On the bus route into St Helier, but felt rural and quiet. Beautiful pool setting. Food was lovely. Turndown service and treats in the room very thoughtful.
Stayed in September 2023
Reviewed: August 23, 2023
Rebecca
United KingdomWe loved it all.
Outstanding service. Beautiful food. Exceptional care and attention to detail.
Stayed in August 2023
Reviewed: August 9, 2023
Paul
United KingdomThe cistern in room 19 was very difficult to flush.
Staff were brilliant
Stayed in August 2023
Reviewed: July 31, 2023
Jamie
United KingdomRooms were a little dated for quality of the hotel and bathroom quality was ok but not of other standard hotels - whilst not necessary we were surprised by the lack of aircon. The cooked breakfast elements were poorly executed, eggs overcooked whether poached, boiled or scrambled and sent back by other tables as well. Dinner in the restaurant was ok but clear captive audience and prices to match!
Grounds and the kitchen garden were lovely, pool area also looked great but weather was not conducive for our stay. Instead spent more time in the bar area and the other separate nooks and crannies of the hotel which were lovely as well (though latter difficult to get into on a rainy day as afternoon tea dwellers took the space). Staff friendly and rooms were pleasant enough with welcome drink on arrival which was a nice touch.
Stayed in July 2023
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