128 King Henry's Road, Camden, London, NW3 3ST, United Kingdom
#293 of 1,021 hotels in London
Guests' ChoiceBased on 2133 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 June 2024
Daniel
IsraelWe stayed for 7 nights. Some days the room wasn't cleaned properly and the soaps etc. not replenished. We complained and were refunded one dinner.
Great location in NW London with good transport connections. The hotel is very nice with a great breakfast and a good restaurant
Stayed in April 2024
Reviewed: 11 June 2024
Robbie
AustraliaSometimes we had to ask for water We were delivered 1 bath towel instead of 2 Door to bathroom was annoying always swinging closed
Surprise piece of cake for my birthday Istvan was extremely helpful as was most of the staff.
Stayed in June 2024
Reviewed: 9 June 2024
Steven
United KingdomBreakfast was good. Hotel clean, friendly staff
Stayed in May 2024
Reviewed: 4 June 2024
Marlene
United KingdomIt was a little pricey for food and drinks.
I liked the complimentary breakfast and the pool spa. The male reception was lovely also.
Stayed in May 2024
Reviewed: 31 May 2024
Emily
United KingdomFacilities good, pool area could be better, but served the purpose.
Staff and food great quality.
Stayed in May 2024
Reviewed: 30 May 2024
Vaishali
NetherlandsNothing
The Marriott at Regent's Park is conveniently located in a quiet neighbourhood near Swiss Cottage. It provides great facilities including an indoor swimming pool, gym and restaurant with live cooking. The family room is large and comfortable offering a balcony. The breakfast buffet is extensive and delicious. We thoroughly enjoyed our stay!
Stayed in May 2024
Reviewed: 28 May 2024
Leon
United KingdomShower head wouldn’t face forward so had to wrap the shower coil around the bracket to get it to do so! We stayed in Room 128 so best to get that repaired. We were only the one night (as attended play off final at Wembley) and out most of the bank hol Monday, so didn’t mention it to the reception desk at the time. Volume button in tv remote didn’t work either! But wasn’t really bothered to watch tv. However it was annoying when I did put it on not to be able to alter the volume which was set very low (quiet).
Stayed in May 2024
Reviewed: 26 May 2024
Emma
IrelandStaff were so helpful Rooms were spacious and very clean Value for money
Stayed in May 2024
Reviewed: 21 May 2024
Rovshan
AzerbaijanLocation
Staff was very friendly
Stayed in May 2024
Reviewed: 21 May 2024
Robert
South AfricaWalkable to the Swiss Cottage tube stop, Regent's Park, and St. John's Wood, this hotel offers great accommodations for a family in a central, working/livable neighborhood in London. Stroll around stately homes, jump in a taxi to a train station, or use public transport to be anywhere you need to be in London from this convenient spot. The restaurant is lovely, and the indoor pool a great spot to unwind after long distance travel.
Stayed in April 2024
Reviewed: 20 May 2024
Gregory
United StatesLocation was good
Stayed in May 2024
Reviewed: 19 May 2024
Sherif
United KingdomRooms are very old and some ventilation is not good with smell
Location is great Facilities and internet are good Staff is nice
Stayed in May 2024
Reviewed: 18 May 2024
Gavali
IndiaRoom sizes are small
Location
Stayed in April 2024
Reviewed: 17 May 2024
Gulin
Turkeylocation, room size, general vibe, neighbourhood. very short distance to tube. short walking distance distance to regents park, from there to marylebone and from there to everywhere
Stayed in April 2024
Reviewed: 15 May 2024
Joseph
United StatesGood Breakfast Attentive Staff
Stayed in May 2024
Reviewed: 10 May 2024
Elsie
GhanaRestaurant menu got monotonous after a few days as options were limited for someone staying for 10 days
Stayed in May 2024
Reviewed: 9 May 2024
Michael
United StatesThe Staff was excellent and extremely helpful. The room was large although it took 2 nights to have our sink repaired for a back up and slow drain.
Stayed in May 2024
Reviewed: 9 May 2024
Peter
United KingdomVery good breakfast
Stayed in April 2024
Reviewed: 6 May 2024
Kirsty
United KingdomOn our first night we had to sleep on a broken bed. When we reported it the following morning the room was quickly changed around. However, no compensation was given to us and even on departure they said they would follow up and we've never heard a thing. Disappointing as we did genuinely like the hotel. This one incident along with a single member of staff who said the right things but gave out different vibes and wasn't as friendly as everyone else has decreased what would have been a higher rating. He was the first person we dealt with and didn't tell us about the Bon Voy scheme which gave us several discounts although another person did later.
Staff were friendly and thoughtful, the accommodation was comfortable and we really enjoyed the pool. The hotel felt spacious and secure. Joining the Bon Voy scheme opened up several discounts and so we were grateful to the member of staff who told us about this and talked us through the process. She was excellent. It was convenient for the Tube and buses to see around London though we found it hard to find suitable places to eat nearby. Hotel restaurant was good and we loved the buffet breakfast.
Stayed in February 2024
Reviewed: 6 May 2024
Leighann
United KingdomFloor in room had crumbs and dirty under bed, visible when sitting on the chair in the room. Bathroom had bad smell of smoke coming through ventilation which I did report but no one came to check this. Towels smelt heavily of smoke. No remote for TV reported this also at 11.15am returned to room at 9pm still hadn't been sorted. Not great when all details of hotel were visible via the TV
We arrived at 11am and room was ready which was great and checkout was 12pm. Spacious room with patio door to let air in
Stayed in May 2024
Reviewed: 3 May 2024
Alona
NetherlandsThe bed was small for two adults
Location
Stayed in April 2024
Reviewed: 30 April 2024
Maryam
United Kingdomroom and bathroom did not smell fresh - need some sort of ventilation
Nice location
Stayed in April 2024
Reviewed: 26 April 2024
Raymond
United KingdomHealth club very dated and in desperate need of refurbishment
Stayed in April 2024
Reviewed: 21 April 2024
Sam
United Arab EmiratesBreakfast wasnt included
Location was good
Stayed in March 2024
Kuala Lumpur, Malaysia
Vågsli, Norway
Newquay, UK
Palmerston, Ireland
Càbras, Italy
Chiang Mai, Thailand
Sorrento, Italy
Molino del Piano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content