128 King Henry's Road, Camden, London, NW3 3ST, United Kingdom
#295 of 1,021 hotels in London
Guests' ChoiceBased on 2131 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Marius
United KingdomStaff very helpful, enjoyed the Italian food at the restaurant, very delicious, I will be back.
Stayed in September 2024
Reviewed: 22 September 2024
Kingsmill
United KingdomRequested a low floor room and was allocated top floor. The sofa bed was not made up upon arrival
Breakfast was fantastic. Dinner was in a relaxing environment with no loud music, perfect to unwind after a busy day
Stayed in September 2024
Reviewed: 22 September 2024
Darren
United KingdomWas told £18 for breakfast if I paid when I checked in but was charged £20 on my bill x4 breakfast, the lobby bar closes way too early for a hotel !!
Very clean ,comfortable beds and breakfast was great
Stayed in September 2024
Reviewed: 21 September 2024
Mark
United KingdomLovely sizeable room. Good choices for breakfast and nice quality. Daughter and her friend particularly liked the pancake maker.
Stayed in August 2024
Reviewed: 18 September 2024
Rani
United Arab EmiratesIt was a tad far from the tube.
It was very clean and breakfast was good.
Stayed in September 2024
Reviewed: 3 September 2024
Francois
NetherlandsThe crazy parking price. And the parking is neither neat nor its entrance adapted for large cars. No possibility to charge electric cars.
Breakfast anf sport/swimming/sauna/hamam area
Stayed in August 2024
Reviewed: 2 September 2024
Elezieanya
United KingdomIts location
The food and amenities
Stayed in August 2024
Reviewed: 2 September 2024
Elezieanya
United KingdomIt’s location
The facilities
Stayed in August 2024
Reviewed: 31 August 2024
Theresa
South AfricaNothing
Very nice comfortable hotel
Stayed in August 2024
Reviewed: 28 August 2024
Vanetia
Franceawful sofa bed in the family bedroom… very uncomfortable, can suit a little one but definitely not a child or pre- teenager .
very helpful and super friendly staff specially the lovely lady ( from Romania) at the breakfast .
Stayed in August 2024
Reviewed: 28 August 2024
Afrah
KuwaitEveryone were helpful especially Marwan and Emam👍
Stayed in August 2024
Reviewed: 28 August 2024
Afrah
KuwaitAmarpreed she was helpful ,kind and so sweet
Stayed in August 2024
Reviewed: 27 August 2024
Maria
Trinidad and TobagoFront Desk response to an issue
Location
Stayed in August 2024
Reviewed: 27 August 2024
Kohli
IndiaEnterence
Food and Restaurant
Stayed in July 2024
Reviewed: 27 August 2024
Jessica
United StatesAmenities (i.e., the pool/sauna) were constantly closed and the one time we were able to get in was around 10p.m. and the guy working the pool/sauna/fitness center said they were closing down at 10:30p.m. smh
Restaurant access/friendly staff
Stayed in August 2024
Reviewed: 24 August 2024
Susan
United KingdomThe bed was soooo hard
Fresh and clean, friendly staff
Stayed in August 2024
Reviewed: 22 August 2024
Miranda
United KingdomAir con could be better. Not cool enough for me even on the lowest setting as it didn't blow out much
The bed was comfortable
Stayed in August 2024
Reviewed: 21 August 2024
Gemma
United KingdomThe pool is not a great pool. We did visit the hotel in the summer holidays, so understandably it was busy. However, there was no one to keep an eye on the pool and police the space some families were taking up. Due to lessons and lots of ball games going on in the small pool, there way ironically no space to swim. So I gave up. There is a leisure centre over the road almost opposite, so if you want to swim during your stay, this would be a better option.
The staff were friendly and helpful. Great location for transport to the city and local area. Good breakfast and very comfortable beds.
Stayed in August 2024
Reviewed: 17 August 2024
Danita
AustraliaAir conditioning didn't work very well.
Location was great, short walk to tube station and some shops for essentials, clean facilities, friendly staff, comfortable beds and room was plenty big enough for 4 people.
Stayed in August 2024
Reviewed: 17 August 2024
Ayodele
United StatesFor a london hotel you did not do badly
Good. The variety
Stayed in August 2024
Reviewed: 16 August 2024
Dee
United KingdomComfy beds, handy location, nice shower gel/shampoo etc, clean, a late check out and very friendly staff.
Stayed in August 2024
Reviewed: 15 August 2024
Anthony
United Kingdom-
Comfortable
Stayed in July 2024
Reviewed: 10 August 2024
Fatma
TurkeyComfortable beds. Very good location.
Stayed in August 2024
Reviewed: 7 August 2024
Ali
United StatesThe location the service the hallways were not clean
Almost nothing
Stayed in August 2024
Kuala Lumpur, Malaysia
Vågsli, Norway
Newquay, UK
Palmerston, Ireland
Càbras, Italy
Chiang Mai, Thailand
Sorrento, Italy
Molino del Piano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content