Terminal 5, Hillingdon, TW6 2GD, United Kingdom
#6 of 42 hotels in Hillingdon
Guests' ChoiceBased on 13259 hotel reviews
8.3Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
8.8
Value for money
7.5
Free WiFi
8.7
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End of dialog contentReviewed: 14 June 2024
Christopher
AustraliaNothing
Convenient location
Stayed in June 2024
Reviewed: 12 June 2024
Peter
United KingdomLovely room Very good meal Excellent position for T5 Heathrow
Stayed in June 2024
Reviewed: 12 June 2024
Richard
United KingdomNothing
Great guy jude helped us through check in.
Stayed in June 2024
Reviewed: 12 June 2024
Vincent
United KingdomThe location was ideal to the airport the staff were amazing couldn't find any fault with it none whatsoever.
Stayed in June 2024
Reviewed: 11 June 2024
Dacre
United KingdomNo problems
Excellent location, lovely room.
Stayed in June 2024
Reviewed: 11 June 2024
Alice
AustraliaRoom service was not available as the hotel was full but we were not advised of this until too late.
Clean and close to airport
Stayed in June 2024
Reviewed: 11 June 2024
Jean
United KingdomI have no dislikes
It’s location and its comfort
Stayed in June 2024
Reviewed: 11 June 2024
Wendy
United KingdomThere was nothing we didn’t like. Just thought it was very expensive but then you are paying for the convenience of the Airport.
Convenient for our flight the following day.
Stayed in June 2024
Reviewed: 11 June 2024
Lynne
United KingdomDifficulty finding my room.
Stayed in June 2024
Reviewed: 10 June 2024
Deanette
United StatesI thought I had read that it was "attached" to the terminal and you would not have to leave the airport. This was not the case. So this lead to confusion with our carry on bags, as we had purchased some stuff in the airport. However we needed to check the bag as it would be taken by TSA.
We had a long layover at the airport and liked this location, as it was easy and convenient to get to.
Stayed in May 2024
Reviewed: 10 June 2024
Margaret
New ZealandNothing
A spacious King room which we were upgraded to by the kind Jude . Very comfortable bed and lovely shower.
Stayed in June 2024
Reviewed: 10 June 2024
Erlingsdóttir
Icelandno
no
Stayed in June 2024
Reviewed: 9 June 2024
Bigdavewitt
United KingdomPrices in the Hotel Bar a wee bit excessive we felt .
Staff at Sofitel are always polite and efficient and best of all friendly .
Stayed in June 2024
Reviewed: 9 June 2024
Len
United KingdomIdeal for an early morning flight to Japan (or anywhere else!) Under 10 mins walk to the BA check-in desk, beating the hell out of the uncertainty of a trip around the M25
Stayed in May 2024
Reviewed: 9 June 2024
Darren
United Arab EmiratesCheck in was extremely busy,
Link to the terminal
Stayed in April 2024
Reviewed: 9 June 2024
Tracy
United KingdomCost! Expensive but understand this is because of location.
Really convenient. Rooms have everything you need. Staff very good. Nice restaurant with good food.
Stayed in June 2024
Reviewed: 8 June 2024
Paul
United KingdomVery near the airport terminal
Stayed in June 2024
Reviewed: 8 June 2024
Rory
AustraliaRoom was hot during the night
Location, breakfast
Stayed in June 2024
Reviewed: 7 June 2024
Janet
AustraliaMaybe some clearer instructions regarding directions to the terminal
Easy check in check out. Right next to the terminal we needed for an early flight. Room in good condition - ie even thought it's not like the current modem hotels, it has Beeb well looked after. Helpful housekeeping staff. I have a bad back & the chair in our room was perfect
Stayed in June 2024
Reviewed: 7 June 2024
Asahi
JapanCoffee was not coffee. I'm not sure what it was but it was undrinkable. Big let down for such a nice hotel.
Breakfast was average. No eggs.
Stayed in June 2024
Reviewed: 6 June 2024
Terry
United KingdomBar menu offers little choice,small portions and over priced.
Location.clean room. Excellent breakfast.
Stayed in May 2024
Reviewed: 6 June 2024
Steve
Trinidad and Tobagonothing
Breakfast, room size, staff, was able to get an early check in after a 1ohr flight
Stayed in May 2024
Reviewed: 6 June 2024
Catherine
Canadanot a wide variety of meal choices for dinner.
Room was great, breakfast good. Signage at airport was a little difficult to find.
Stayed in June 2024
Reviewed: 6 June 2024
Isam
OmanNothing
Close to terminal 5
Stayed in June 2024
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