Terminal 5, Hillingdon, TW6 2GD, United Kingdom
#6 of 42 hotels in Hillingdon
Guests' ChoiceBased on 13256 hotel reviews
8.3Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
8.8
Value for money
7.5
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Kevin
United KingdomFood options limited and on the expensive side.
Superbly convenient for T5. 5 minute walk!! Nice rooms
Stayed in May 2024
Reviewed: May 25, 2024
Thomas
United KingdomHas become very pricey, the price has hiked up compared to last year by around £100! Food and drinks are also a little pricey, but good quality so don't mind as much.
Very nice room, good facilities and friendly, helpful staff. Very convient location as it is attached to terminal 5.
Stayed in May 2024
Reviewed: May 23, 2024
Martin
United KingdomDidn't stay long enough to find out!
Location for T5
Stayed in May 2024
Reviewed: May 23, 2024
David
BermudaPerfect location for connecting flights at Heathrow so you don't have to rush.
Stayed in May 2024
Reviewed: May 22, 2024
Nick
United KingdomNothing
Welcome. Location. Room.
Stayed in May 2024
Reviewed: May 22, 2024
Karen
Singaporenothing
the location
Stayed in May 2024
Reviewed: May 22, 2024
Susan
United KingdomThe lighting in our room was just too complicated
Arrived mid evening and left at 4am / so no time to enjoy the facilities
Stayed in May 2024
Reviewed: May 21, 2024
Shannon
United States of AmericaRoom was not especially clean. Layers of dust on lamp shade. The safe was broken. The refrigerator never got cold. The bathroom sink was clogged - I did tell the desk. The bed was on rollers and when I went to sit on it, I nearly fell on the floor as it rolled away. Really unsafe. Also, the magnifying mirror in the bathroom flopped around - it needed tightening.
Close to terminal. Room was quiet. Room service was efficient. Spa was good.
Stayed in May 2024
Reviewed: May 21, 2024
Hayley
United KingdomThe bar not much choice for drink
Very good location
Stayed in May 2024
Reviewed: May 21, 2024
Tadafumi
JapanNot many amenities.
Close to the station Clean and well serviced
Stayed in May 2024
Reviewed: May 21, 2024
Jack
United States of AmericaNot sure on where switches for lights were. Had to hunt.
Breaksfast menu had variety of choices very appealing to the eye.
Stayed in April 2024
Reviewed: May 21, 2024
Katie
United KingdomLeft sat for over half an hour at Vivre restaurant after being seated for dinner, I thought maybe it was a buffet and no one had said. Finally caught someone’s eye and gave them my order. It was brought to the table and plonked down without any ‘do you want any water, another drink, salt and pepper etc. Nothing. I ordered noodle soup withshredded beef (£25) - the beef you could fit on a teaspoon - so basically noodle soup which equates to ridiculously expensive! Not impressed
Lovely reception and breakfast staff - upgraded my room to a kingsize which was lovely.
Stayed in May 2024
Reviewed: May 21, 2024
Rosie
PortugalThe Vivre Restaurant let the stay down. Long wait for food about 45 minutes (I think our order was forgotten until I called over waiter.) Very inexperienced waitress - badly trained.
Room; Loction; Friendly staff - "Aartee" at check-in . she was just fabulous!
Stayed in May 2024
Reviewed: May 21, 2024
Joan
United KingdomCould not find signage for the hotel at the terminal. Found a sign that pointed outside, so l followed that, but it led me to the back of the hotel and l had to walk all the way around. There are no power outlets near the bed for your phone.
The reception and bar area was spacious and stylish. It felt comfortable and the staff were courteous and friendly. The breakfast was lovely with a varied choice.
Stayed in May 2024
Reviewed: May 21, 2024
Steve
United KingdomLength of time waiting for food in restaurants
Location
Stayed in May 2024
Reviewed: May 21, 2024
Rachael
United KingdomWas expensive but convenience wins.
Beautifully located, looked amazing. Staff were wonderful. Had a free upgrade and slept very well. Would absolutely stay again.
Stayed in May 2024
Reviewed: May 20, 2024
Michael
United KingdomQuite pricey
Excellent location at Terminal 5, helpful staff, good on site restaurants.
Stayed in May 2024
Reviewed: May 20, 2024
Nicola
United Kingdomvicinity to terminal 5 and tube to London
Stayed in May 2024
Reviewed: May 20, 2024
Joyce
United States of AmericaThe shower head is so high and was adjusted so that water was going only very close to the wall. I could barely reach with my fingertips to move the showerhead enough to be able to take a shower!
Very nice, quiet, clean
Stayed in May 2024
Reviewed: May 20, 2024
Debbie
United KingdomAll good
Didn't have breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Tim
South Africanothing
Convenience for early morning flights
Stayed in May 2024
Reviewed: May 20, 2024
Rachel
United KingdomThe restaurant too expensive
Convenient position
Stayed in April 2024
Reviewed: May 19, 2024
Kevin
United KingdomLimited info , on the facilities , I could use and what was available
It’s in the airport
Stayed in May 2024
Reviewed: May 19, 2024
Gail
United KingdomLots of stairs
Location
Stayed in May 2024
Reviewed: May 19, 2024
Gorgelle
United KingdomNothing.
Location was the best. Easy access to airport and food shops. No trouble before our departure.
Stayed in April 2024
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