Aztec West, Almondsbury, Bristol, BS32 4TS, United Kingdom
#18 of 54 hotels in Bristol
Guests' ChoiceBased on 1104 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.3
Staff
8.7
Value for money
8.2
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 16, 2024
Yomi
United KingdomLimited hot food option for breakfast
Price, location and cleanliness
Stayed in June 2024
Reviewed: June 16, 2024
Nighat
United KingdomBathroom drain flooded
Large clean room extra pillows and towels
Stayed in June 2024
Reviewed: June 16, 2024
Andrew
United KingdomThe shower screen was damaged and leaked water on the floor
Room was clean and had everything you need. Bed was lovely and comfortable.
Stayed in June 2024
Reviewed: June 15, 2024
Annette
United KingdomCould have done with a thorough dust.
Stayed in June 2024
Reviewed: June 15, 2024
Rebecca
United KingdomNo sockets near the bed so had to charge phones on the other side of the room. Would have preferred a cooked breakfast option- £9 felt a bit expensive for continental (although it was very nice)
Lovely, comfortable room, plenty of space, very clean and quiet. Staff at check in and at breakfast were very helpful and friendly.
Stayed in June 2024
Reviewed: June 12, 2024
Tudor
United KingdomN/A
Location was easy to find and get to. Staff were very welcoming and friendly.
Stayed in June 2024
Reviewed: June 10, 2024
Eugene
United KingdomNA
Good
Stayed in June 2024
Reviewed: June 9, 2024
Stephanie
United KingdomCouldn't raise BBC1 on the TV. Bizarre, as BBC2 and ITV were fine. I stayed twice, coming and going on my trip, the same in both rooms.
Very clean and fresh. Spacious room and bathroom, good shower. I was travelling on the M5, very convenient. Top marks to the staff, very friendly and helpful. I'll definitely recommend and stay there again.
Stayed in June 2024
Reviewed: June 7, 2024
Abiola
United KingdomWould appreciate better breakfast
Very comfy
Stayed in March 2024
Reviewed: June 5, 2024
Michael
United KingdomBed uncomfortable
Easy to find.
Stayed in June 2024
Reviewed: June 3, 2024
Sophia
United KingdomThe kettle in the room we booked was full of limescale and unusable. When we went for breakfast in the morning they did not allow our child to have any hot food, only the continental which was shocking.
The staff were friendly, location of hotel was great and easy to find.
Stayed in June 2024
Reviewed: June 1, 2024
Mark
United KingdomBathroom door leading to bed directly
Very comfortable room
Stayed in May 2024
Reviewed: May 31, 2024
Dagmara
United KingdomLovely garden , you can sit outside in nice weather and enjoy breakfast , breakfast was tasty, it took bit long but we got complimentary drinks for it so me and my boyfriend were very pleased, Hotel room was spotless and bed was comfortable , I am very happy with hotel service and house keeping.
Stayed in May 2024
Reviewed: May 30, 2024
Wilson
United KingdomTricky to find. Didn't know we had to check in across the road until a staff member told us. Perhaps clearer signs to explain this. Further out from Bristol than we expected.
Easy to book. Clean, modern and comfortable. Simple self access via a card in the scanner.
Stayed in May 2024
Reviewed: May 27, 2024
Clare
United KingdomClean comfortable room ideally located for Aztec West. Great shower.
Stayed in March 2024
Reviewed: May 26, 2024
Sarah
United KingdomI didn’t like the bathroom door as it was a misty/frosted glass door, I felt there wasn’t much privacy. There was no toilet brush! The pub next door closes at 3pm so there wasn’t really anywhere to get a meal apart from the spa opposite. However it was quite easy to just order in, so if you want to have a meal take some cutlery and eat in your room.
The decor was very modern and stylish, quiet surroundings and a comfortable bed.
Stayed in May 2024
Reviewed: May 19, 2024
Jan
United KingdomShower was lovely,bed very comfortable
Stayed in May 2024
Reviewed: May 17, 2024
Paul
United Kingdomno power or usb by bed to charge phone. TV is opposite bed, not sofa. Shower doors never seal properly and floor outside always gets wet
bed was comfy, room was clean close to office
Stayed in May 2024
Reviewed: May 16, 2024
Christina
SwitzerlandI know that Bristol is an expensive location, but seeing that this hotel is nearly 20 minutes away from the city centre, it seemed a bit on the pricey side. Also, the food in the restaurant in the "posher" hotel of this chain was too expensive for what it was. It was fine and staff was helpful, but I felt the price–performance ratio was off.
This place is conveniently located near the motorway outside of Bristol. Check-in was across the street in the "posher" hotel of this chain, which was fine. The room was spacious and clean, internet worked very well, lots of parking in front of the door. I didn't have to pay for parking because I stayed over the weekend; it may be different during the week.
Stayed in May 2024
Reviewed: May 15, 2024
Royston
United KingdomThe Breakfast was okay, however, a full English would have been great for the cost. Otherwise, it was great
Stayed in May 2024
Reviewed: May 15, 2024
Chris
United KingdomClean room, comfortable bed, excellent shower
Stayed in May 2024
Reviewed: May 14, 2024
Mark
United KingdomMeals and drinks quite pricey
Clean and well appointed rooms
Stayed in May 2024
Reviewed: May 13, 2024
Arrowsmith
United KingdomWasn't made aware at the time of booking that we had to go across the road to the aztec to book in as no reception at the lodge. Got bags out of the car to then realise we had to go over the road. We weren't the only ones unaware of this. A lady also staying hadn't realised she had to book in elsewhere. It didn't affect our stay and will definitely be staying again, maybe just mention this at the time of booking so others are aware.
Lovely rooms, clean and had all the facilities needed. Comfy beds, we had a great nights sleep.
Stayed in May 2024
Reviewed: May 13, 2024
Elaine
United KingdomThe fact that we had to cross to the Aztec to register in, then later return the keys across the road.weather was good but may have been wet .
Very nice area. Good service from staffwgoodered me a taxi into town centre.
Stayed in May 2024
El Chalten, Argentina
Giglio Porto, Italy
El Médano, Spain
Carcavelos, Portugal
Feisoglio, Italy
Milan, Italy
Seminyak, Indonesia
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content