15-17 Duke Street Liverpool City Centre, Liverpool, L1 5AP, United Kingdom
#16 of 105 hotels in Liverpool
Guests' ChoiceBased on 2769 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.7
Value for money
9.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Brendan
Isle of ManShame our room wasn’t cleaned dusting the stay
Staff Comfy bed Location
Stayed in May 2024
Reviewed: May 24, 2024
Vic030569
United KingdomNothing
The location, staff, comfortable room.
Stayed in May 2024
Reviewed: May 24, 2024
Phill
United KingdomThe Hangover
Location and Staff were amazing.
Stayed in May 2024
Reviewed: May 24, 2024
Marilyn
United KingdomNothing
A fabulous place to stay in centre of the city and everything walking distance the staff were wonderful and I will definitely return
Stayed in May 2024
Reviewed: May 24, 2024
Melvyn
United KingdomGreat location , very comfortable room, friendly staff, great value
Stayed in May 2024
Reviewed: May 21, 2024
Quinton
United KingdomGreat location and nice place.
Stayed in March 2024
Reviewed: May 20, 2024
Richard
United KingdomGreat city-centre location - brilliant for being able to walk to places of interest. Very helpful staff. A good size room - very comfortable. Excellent value.
Stayed in May 2024
Reviewed: May 19, 2024
Beverly
United KingdomThe staff were really friendly and location was superb!! We enjoyed our stay.
Stayed in May 2024
Reviewed: May 19, 2024
Phillip
United KingdomNot the property but some other noisy and inconsiderate guests on the floor above. However Luke went out of his way to apologise and try and make up for someone else’s bad manners!
Central, welcoming and well appointed
Stayed in May 2024
Reviewed: May 17, 2024
Wanda
CanadaWe were returning our rental car & wanted to drop our luggage off prior to doing so. In the space of 10 minutes we received a hefty parking ticket. Be vigilant!
A pleasant boutique hotel in a great location. We arrived an hour before check in and were able to leave our luggage which was later transferred to our room on the second floor. Our tastefully decorated room with a very comfortable Kingsize bed was large with plenty of storage space. The towels were thick & luxurious! Hotel staff were pleasant, helpful & accommodating. We opted to have Breakfast at the hotel which was paid separately. Great coffee & excellent meals.
Stayed in May 2024
Reviewed: May 17, 2024
Nick
United KingdomBit noisy early as its on the side of the road but it's a city so expected. Would definitely stay again lovely stay and friendy and professional staff. Very clean and good value.
Lovely staff and very clean,it has a great bar.
Stayed in May 2024
Reviewed: May 17, 2024
Zoe
United KingdomIt was great …
The hotel and the room were lovely, great location, helpful friendly staff
Stayed in May 2024
Reviewed: May 16, 2024
Sheena
United KingdomDoor hanging off Bathroom Missing bedside cabinet Only plug for kettle was on the floor
Room required renovation
Stayed in April 2024
Reviewed: May 15, 2024
Lesley
United KingdomVery nice place in a perfect position near the centre. The room was nicely decorated, it was very quiet and the bed comfortable. Breakfast in the bar was good, with a big selection and good coffee, although this is charged as extra (which we knew when we booked). The staff were all friendly too, without exception.
Stayed in May 2024
Reviewed: May 15, 2024
Kathryn
United KingdomGreat location. Friendly and helpful staff. Was amazed the room was cleaned between the days we stayed which was appreciated.
Stayed in April 2024
Reviewed: May 15, 2024
Gary
United KingdomBreakfast wasn’t included, think that would of just been a perfect rating
Excellent location Friendly staff Beautiful room especially the bed.
Stayed in April 2024
Reviewed: May 12, 2024
Alex
United KingdomThere was no air con in the room and the windows only opened a little so it would have been good to have been offered a fan as the room got really hot
Great location, super friendly staff and nice and clean
Stayed in May 2024
Reviewed: May 11, 2024
John
United KingdomNo iron , the electrical sockets were not close to the kettle
Great location , friendly staff , clean room and a great atmosphere
Stayed in May 2024
Reviewed: May 11, 2024
Robert
United KingdomLocation excellent right in centre of city
Stayed in March 2024
Reviewed: May 11, 2024
Claire
SpainThe stairs but only because I'm so unfit!! Haha. I did book this knowing there was no lift and it was fine - i could work off some of the lovely cocktails from the bar on my way up to the room. The staff offered to help with luggage.
In a great location with lovely rooms, staff were great. Special shout to Luke who was fantastic, had lots of local knowledge and recommendations for us. He was always there to help or ask us how our day was, remembering parts of previous conversations. The bed and pillows were so comfy.
Stayed in May 2024
Reviewed: May 11, 2024
Jacqui
IrelandAll good
Everything was 100%
Stayed in May 2024
Reviewed: May 10, 2024
Andrew
AustraliaThe scalding hot shower was not controllable, and barely useable.
Nice quirky decoration and handy location to the shops, food and the docks.
Stayed in May 2024
Reviewed: May 9, 2024
Stephen
United KingdomWiFi wasn’t great in my room
Comfortable clean and friendly hotel in a very good location close with friendly staff
Stayed in May 2024
Reviewed: May 8, 2024
Stephanie
United States of AmericaWalking to the room and stairs
Was a lovely spot
Stayed in April 2024
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