Main street Arrochar, Arrochar, G83 7AA, United Kingdom
#30 of 30 hotels in Arrochar
Guests' ChoiceBased on 1692 hotel reviews
6.0Cleanliness
6.5
Comfort
6.6
Location
8.3
Facilities
6.2
Staff
7.6
Value for money
6.5
Free WiFi
4.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 July 2024
Dr
United KingdomThe hotel looks worn out and would benefit from a major refur. My room got very hot at night and I had to sleep with my window wide open; fans don’t cost very much. The rooms are also too basic and unappealing and the breakfast was definitely below standards of comparable hotels.
Helpful staff especially the waiter/ bar attendant.
Stayed in July 2024
Reviewed: 16 July 2024
James
United KingdomOn night of arrival, asked about Guinness in bar, was told Tuesday, and it still wasn't in by time we left. It was blamed on kitchen ordering.
Scenery.
Stayed in May 2024
Reviewed: 15 July 2024
Michal
United Kingdompoor quality of the breakfast, too expensive.
location
Stayed in July 2024
Reviewed: 13 July 2024
Sam
United KingdomThe signs to our room pointer the wrong way which gave much amusement. The room was very hot with midges both dead (on the bed) and alive. Bathroom appliances looking a little tired.
The staff were very friendly.
Stayed in July 2024
Reviewed: 10 July 2024
David
United KingdomThe bed was uncomfortable Only one pillow which made you very low on the bed The shower was shocking The breakfast don’t get me started on that The tv was pointless Had to keep booking vehicle in after leaving and coming back
The staff the location and price and views were good
Stayed in July 2024
Reviewed: 8 July 2024
Jenny
New ZealandVery noisy as full! Ran out of meals and butter 😳 even at breakfast ! Meals were below average. We were charged more for the breakfast than was quoted on booking.com They would not give refund on this
Room was newly refurbished and comfortable
Stayed in July 2024
Reviewed: 8 July 2024
Antony
United KingdomA broken spring in the mattress, which the reception lady assures me will be fixed. Shower takes ages to run hot. Curtains don't fit very well.
Good location. Friendly and helpful lady on reception (but the "check-in experience" was with someone else). Room fine apart from minor points below. (I didn't have the breakfast.)
Stayed in July 2024
Reviewed: 7 July 2024
John
United KingdomThe bathroom needs updating
Old fashioned hotel. Desperately needs updating.. Stunning location but very tired
Stayed in July 2024
Reviewed: 5 July 2024
Phill
United KingdomBreakfast was expensive and poor Room was quite small
Location great Pleasant staff
Stayed in July 2024
Reviewed: 5 July 2024
Palmer
United KingdomThe TV in the room was so small it wasn't worth putting on that ok when the weather is good but if it is a wet weekend a bit TV can be a good way to relax in your room
The hotel was very clean and the staff were excellent 👍
Stayed in June 2024
Reviewed: 24 June 2024
Stewart
United KingdomOutdated decor. Toilet floor was sticky. Toilet roll holder was hanging off the wall. Shower was useless
Food and staff
Stayed in June 2024
Reviewed: 24 June 2024
Nathalie
United KingdomThe room was a bit tired but ok. The dinner wasn't great - fajitas are mexican, not indian, and the vegetables for the fajitas were swimming in curry. My friend's meatballs were as hard as a rock and had been made at leaat a week before
The location was great. Friendly staff.
Stayed in June 2024
Reviewed: 23 June 2024
Stokes
United KingdomBedroom was very tatty. The curtains were broken and would not close properly, the whole room was tored and needs a refresh.
Great location and views
Stayed in May 2024
Reviewed: 23 June 2024
Colin
United KingdomDated, worn carpets, furniture, and needs a serious refresh of paint and wallpaper. Mold all over the ceiling in bathroom. Paper and plastic wrappers left by previous room occupant behind drawers. Old water left in kettle. TV remote didn't work. TV useless. Odd layout to get to room. Up a flight of stairs, across a corridor. Sign to numbered rooms wrong direction. Down a flight of stairs, along another corridor to the room.
Location. Easy parking.
Stayed in June 2024
Reviewed: 20 June 2024
Mandy
United KingdomVery noisy in the evening people banging doors
Staff and location
Stayed in June 2024
Reviewed: 15 June 2024
Robert
United KingdomNothing
The property is situated in a beautiful spot with great views .
Stayed in May 2024
Reviewed: 13 June 2024
Ondřej
Czech RepublicOur room was pretty noisy. There were some events taking place and the music was too loud. However, it stopped around 10pm, but started again in the morning.
We stayed in this hotel just as a connection point on our path through Scotland. It was good, we didn't pay the extra breakfast. It is located in a nice place, near a lake. We didn't explore the surroundings much. Parking option right in front of the building.
Stayed in June 2024
Reviewed: 11 June 2024
Mandy
United KingdomThe entertainment was fab but someone complained saying he had sung a sectarian song which he hadn’t as we’d been there the entire act; that was fine but another guest gave a young night staff member of staff hell and it was completely uncalled for. This is not the hotels fault at all, but this message is more of a sticking up for the boy than anything else
The location and the entertainment were great
Stayed in June 2024
Reviewed: 11 June 2024
Andrew
United KingdomFood was terrible especially breakfast cold not cooked especially eggs had to go to other places to eat after first day
Good location good entertainment
Stayed in June 2024
Reviewed: 10 June 2024
Bga1980
United KingdomUnfortunately the shower wasn't draining and the bathroom flooded.
The Loch Long hotel is in a great location on the banks of the Loch. The room was clean and nicely decorated. We enjoyed the bar area with the live music on a Saturday evening.
Stayed in June 2024
Reviewed: 9 June 2024
Penny
United KingdomOur divan bed frame was very very dirty and stained, thankfully linen was fresh and clean
Staff friendly and welcoming
Stayed in June 2024
Reviewed: 9 June 2024
Robbie
United Kingdomfood wasn’t that great
Stayed in June 2024
Reviewed: 7 June 2024
Susan
United KingdomBasic
Location
Stayed in June 2024
Reviewed: 5 June 2024
Alexander
CambodiaThe food was not good at all.
Friendly and helpful staff
Stayed in June 2024
Reviewed: 3 June 2024
Koryga
United KingdomDirty carpet and bad odour in hotel.Radiator in toilet working 24h and not possible turn off.
Location
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content