Lime Street, Liverpool, L1 1NQ, United Kingdom
#25 of 105 hotels in Liverpool
Guests' ChoiceBased on 4779 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 23 August 2024
Yvonne
United KingdomNothing
Everything just perfect
Stayed in August 2024
Reviewed: 23 August 2024
Mary
United KingdomThe breakfast was rather disappointing, the quality of products was low, food terribly dry, toaster not working too great and coffee undrinkable.
The location, comfortable bed, the bath.
Stayed in August 2024
Reviewed: 23 August 2024
Teresa
United KingdomWe did not like our first room due to noise but another room was found for us by the staff and we had a great stay for the rest of our trip.
The room was lovely and comfortable, breakfast was good, staff were very helpful.
Stayed in August 2024
Reviewed: 23 August 2024
Geraldine
IrelandAll staff so helpful. Nikki on arrival meet and greet Very helpful and friendly. Joe at breakfast welcoming, and put us on her list for massage, been done for charity, What a treat, 💯 all staff were so nice.
Stayed in August 2024
Reviewed: 22 August 2024
Gary
United KingdomMy mum was coeliac and lactose intolerant. Although I had contacted the hotel prior to their arrival and they advised my mum to speak to the chef before hand there was very little catered for especially around dinner time. She was extremely disappointed and it tainted their stay a little.
On behalf of my elderly parents and their comments, the hotel and its staff were fantastic
Stayed in July 2024
Reviewed: 22 August 2024
Wendy
United KingdomCouldn't fault it
The staff were really friendly and helpful, the location is ideal, the room was immaculate, the bed was very comfy and the food was great. Great price too.
Stayed in August 2024
Reviewed: 21 August 2024
Susan
United KingdomDid find the bed too hard
Breakfast was excellent friendly and helpful staff special mention too Jo restaurant greeter
Stayed in August 2024
Reviewed: 21 August 2024
Anne
United KingdomEverything
Stayed in August 2024
Reviewed: 20 August 2024
Paula
United KingdomStaff were all very helpful and friendly. All staff could do not do enough for us and we received a very warm welcome. Special requests like having vegetarian options at breakfast and having a cool room were all catered for exceptionally well. Staff went above and beyond at all times.
Stayed in August 2024
Reviewed: 20 August 2024
Pichet
ThailandTravelers who travel by train and arrive in Liverpool Lime Street Station, just walk opposite the station and the hotel is right in front of it.
Stayed in August 2024
Reviewed: 19 August 2024
Yuliia
IrelandGreat hotel and staff! It was my son's birthday and they left him a surprise in the room, it was very nice! Good breakfast and clean rooms! Thank you very much!
Stayed in August 2024
Reviewed: 19 August 2024
Stephanie
JerseyBreakfast was good, staff were all lovely. Mentioned it was a special birthday so we got a birthday card and 2x free drinks at the bar.
Stayed in August 2024
Reviewed: 19 August 2024
Alice
United KingdomNothing.
Great location, quiet, nice cafe/bar area. And could store bags there whilst at Liverpool game which was really helpful!
Stayed in August 2024
Reviewed: 19 August 2024
Carys
United KingdomNothing
We have stayed in a few hotels in Liverpool our last one was awful so I was a little weary but I will only be staying in this hotel know lovely experience the place was so clean from the moment we walked in the smell the staff very impressed
Stayed in August 2024
Reviewed: 19 August 2024
Collette
United KingdomBreakfast could be better
Location
Stayed in July 2024
Reviewed: 18 August 2024
Nigel
United KingdomGreat breakfast, good selection, clean restaurant, friendly staff
Stayed in August 2024
Reviewed: 18 August 2024
Eroglu
United KingdomThe staff are amazing always try to help The food is so lovely The room.s are clean and comfortable only one thing tv should have netflix
Stayed in August 2024
Reviewed: 18 August 2024
Lorraine
United KingdomThe breakfast wasn't for me but this is my own preference as I'm on a restricted diet. however my child loved it and expressed she had a wide variety and it was tasty.
Staff attentive and very welcoming, hotel was immaculate
Stayed in August 2024
Reviewed: 18 August 2024
Derek
United KingdomThere was nothing we didnt like
Room very comfortable.Breakfast excellent
Stayed in August 2024
Reviewed: 17 August 2024
Blackhall
United KingdomShower was a bit old fashioned
All fine
Stayed in August 2024
Reviewed: 17 August 2024
Nicola
United KingdomThere wasn’t anything we didn’t like
The location was superb it was fresh clean and the staff were so friendly
Stayed in August 2024
Reviewed: 17 August 2024
Lynn
United KingdomComfortable, very clean and friendly staff
Stayed in August 2024
Reviewed: 17 August 2024
Gillian
United KingdomNothing
Excellent friendly efficient staff
Stayed in August 2024
Reviewed: 17 August 2024
Andrew
Isle of ManNothing
Great position, friendly staff, good breakfast.
Stayed in August 2024
Reviewed: 17 August 2024
Bayliss
United KingdomOne of the rooms wasn’t as clean as we would have liked.
The location was great. Car parking next door costing £6.00 for 24 hours. Buffet breakfast had everything you could want.
Stayed in August 2024
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