Lime Street, Liverpool, L1 1NQ, United Kingdom
#23 of 108 hotels in Liverpool
Guests' ChoiceBased on 4903 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 26 May 2024
Dhiraj
United KingdomThe location is excellent and most of the staff very friendly.
Stayed in March 2024
Reviewed: 25 May 2024
Robyn
AustraliaNothing
Loved it as it was close to train station. They stored our luggage for free after we checked out.
Stayed in May 2024
Reviewed: 23 May 2024
Jane
United KingdomNothing
VERY clean....great breakfast..... directly across from Liverpool Limesreet. Best the Empire theatre. Really great place
Stayed in April 2024
Reviewed: 22 May 2024
Jonathen
United KingdomThe hotel was perfect for what we were looking for. very central with good car parking next door. The room was ideal.
Stayed in April 2024
Reviewed: 22 May 2024
Lesley
United KingdomNoisy lift
Everything. The staff, the rooms, the food, the location - all brilliant
Stayed in May 2024
Reviewed: 21 May 2024
Janette
United KingdomClose to the theatre we were visiting, clean, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Alan
United KingdomRoom was clean and tidy, staff were great, bar open until 2am
Stayed in May 2024
Reviewed: 19 May 2024
Lynne
United KingdomEverything was spot on, no faults at all
Stayed in May 2024
Reviewed: 18 May 2024
Donna
United KingdomThe location was brilliant just outside the train station. The room was nice with a comfy bed. The breakfast was lovely. Lovely staff.
Stayed in May 2024
Reviewed: 18 May 2024
Rebecca
United KingdomSuper friendly and helpful staff
Stayed in May 2024
Reviewed: 17 May 2024
Martin
United Kingdomserving / buffet area got crowded
great selection and quality
Stayed in May 2024
Reviewed: 17 May 2024
Angie
IrelandNothing everything was perfect
The staff are amazing, so warm and welcoming. They were just so helpful and kind to our son who has a hip fracture, they went above and beyond to look out for him. Just listening to their interactions with other guests and each other, we could see they really make each guest special.
Stayed in May 2024
Reviewed: 15 May 2024
Marisa
MaltaNice hotel with good service and after hours open bar where one can relax during the evening.
Stayed in May 2024
Reviewed: 14 May 2024
Davegr1
United KingdomNothing.
Very clean, so close to everything. Always stay here when we come to liverpool.
Stayed in May 2024
Reviewed: 13 May 2024
Larraine
MaltaAs the hotel was very busy the chamber maids did not clean my room until I spoke to them that was after 3 days.
Good
Stayed in April 2024
Reviewed: 12 May 2024
Deborah
AustraliaN/A
Everything was really good room, facilities, staff, breakfast all were excellent. The location is really good - close to every where you want to be.
Stayed in May 2024
Reviewed: 12 May 2024
Jane
New ZealandLocation Amenities Lots of natural light, huge windows in dining and lounge area Felt safe
Stayed in May 2024
Reviewed: 10 May 2024
Teresa
IrelandThere is nothing to unlike about the his hotel.My
Location of the hotel is excellent. The staff were excellent, so friendly and helpful at all times.
Stayed in May 2024
Reviewed: 8 May 2024
Etienne
CanadaGreat location (super close to the train station- literally accros the street). The staff were great, always smiling and really welcoming. The breakfast was excellent and diverse. The room was big and quiet.
Stayed in May 2024
Reviewed: 7 May 2024
Allison
United StatesRoom was very hot and the pillows were hard and uncomfortable.
Location, restaurant and breakfast!
Stayed in May 2024
Reviewed: 7 May 2024
Trevor
United KingdomNothing
Every thing was extremely good
Stayed in March 2024
Reviewed: 7 May 2024
David
AustriaNot really a case of 'better' but the meals were so large we left a good portion even when we requested smaller portions. we still left some You might say 'so what just leave it' but the waste of food in these times we feel is very bad. We were told that everyone said the meals are too big and the staff treated it as a bit of a joke. That is not the staff's fault it is the management's fault.
We liked nearly everything. Location was good, the room was good the breakfast was good.
Stayed in May 2024
Reviewed: 7 May 2024
Doyle
IrelandNo sky sports.
My second time staying here and on both occasions the staff are brilliant. The bar was a bit dead and no sky sports but I'm sure they have their reasons. Overall a lovely hotel and I'd have no hesitation staying there again.
Stayed in May 2024
Reviewed: 7 May 2024
Alan
United KingdomNoughtLiverpool
the food was excellent the breakfast choice was stunning, We eat in the hotel first night and had the ribeye steak my god it was stunning it was cooked to perfection no need to chew it this was the best I've had in any part of the world I've been to Full marks to them nothing was a bother my missis felt a bit cold one night and they fetched an electric heater to the room the maid forgot to leave milk and sugar phoned them in 2 mins they were there with 4 days of supplies. BRILLANT HOTEL. We will be back again right opposite the railway station which makes a good viewing as you eat, all the people coming and going. THE holiday inn in Cardiff which i use 3/4 times a year not a patch on Liverpool hotel.
Stayed in May 2024
Reviewed: 7 May 2024
Christina
United KingdomThe room itself was a bit stuffy and warm. It wasn't a big problem though because there is an aircon and - big plus - you can open the window. There were also not a lot of power plugs although there is at least an USB charger by the beds. It might be my personal taste but I did not find the pillows very comfortable - they were both really firm. The breakfast buffet was fine, but it is nothing special. The breakfast room is really nice though and the staff very quick and friendly. Our stay was very expensive - more London than Liverpool level - for what it is, but that comes down to rooms being high in demand due to a big football game and ComiCon being on the same weekend.
The location of the hotel is not to beat right by Lime Street Station it could not be more central. The hotel is modern and very clean and well maintained. The reception, housekeeping and breakfast staff were very friendly and helpful. I was impressed that the service level was really good everywhere despite the hotel being at full capacity due to several big events going on in the city. Our twin room was clean, modern and had everything it needs for a short city stay.
Stayed in May 2024
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