We had a mixer tap shower in our rooom & at times it was difficult to maintain the temperature. Personal to us but the tables in the bar area are very low so it was difficult for my partner to eat there as she has a medical condition, which was a shame as the food was good.

The room was clean & comfortable & all the staff we had dealings with were friendly & helpful. The hotel itself is well located & is about 10 - 15 mins drive away from the nearest park & ride into Bath. The breakfast was very good with plenty of choice, we also had a meal in the bar, the food was good & was served quickly. It is an old building so it has some sloping floors & a few creaks but that gives it character & is what you would expect for the age of the building.

Stayed in May 2024

Some of the hallways are a bit dated and tired looking

Lovely location, with great views from terrace. Rooms are agood size.

Stayed in June 2024

Outdated facilities

Location

Stayed in June 2024

Bathroom in the room Step in the bathroom , trip hazard Getting in/out of the shower via the bath

Location Friendly staff

Stayed in June 2024

Nothing

Stunning location. Massive room. Clean. Plenty of parking.

Stayed in June 2024

3 miles from Bath and very economical, you will need a car- (or £15 Uber)just be ready for some tight turns up the hill and hedge enclosed narrow roads. Some erraticness with the water pressure (which can scald) and unwilling to reimburse for meals paid for in advance even with notice. Solid basic British food. No fridge in room.

Life goes o for this rambling old country house with good size rooms. You can get both breakfast and diner there. Delightful to just hang out in the the bar area on rainy winter nights.

Stayed in May 2024

Bathroom mirror light not working.

Breakfast was acceptable. Nice location and views. Nice outside seating.

Stayed in March 2024

I had notified the hotel that one member of my group (there were only three of us) was vegetarian but there were no vegetarian meat substitutes on the breakfast buffet. The wall at the side of the handbasin in the bathroom was splashed with what could have been sick or even blood.

The staff were very friendly and the setting was amazing.

Stayed in June 2024

Step into room. A little death step!

Great value in a great position. Comfortable and convenient.

Stayed in May 2024

Bed was a bit springy for me , although I get that's a personal preference.

Great location, also great views. A very beautiful hotel and friendly staff.

Stayed in May 2024

There was no shelving or vanity unit in the bathroom to put a wash bag on so had to put it on the floor. The hotel generally looked a little tired.

Lovely quiet location in beautiful countryside. Nice old country house homely feel. We paid a little bit extra for a superior room which was a good size with lovely traditional sash windows. Bed was comfortable.

Stayed in June 2024

Everything was fine. It's a 3 star; you get what you pay for!

Breakfast was good. The staff were friendly and accommodating. Nice grounds and good value for money.

Stayed in May 2024

The unclean bathroom was really bad as I have a partner that can not get ill due to medical issues. The mattress was to hard and the springs poked me resulting in hardly any sleep mixed with the hotel never sleeping and staff cleaning and having discussions outside our door from half 6 onwards banging and hoovers moving around. I understand it’s a hotel but this was not acceptable. Being in the business myself I do not make any noise on my site until 10am.

We had a nice room, unclean bathroom with toenails in bath and on floor. The man with glasses on the desk is a credit to the hotel

Stayed in May 2024

The bathrooms could be better. The shower head didn't stay up, and the taps were inconveniently straight under. The room was a bit dated and smelled like an old people's home. The parking in the evening was pot luck.

The location was good.

Stayed in May 2024

Bedroom was cold, radiator not switched on. Bath very slippery. Only one biscuit in room with two people.

Nice setting, comfortable bed.

Stayed in May 2024

The cleaning was good like as in the bathrooms toilet was clean and so on just wanted to leave a little tip for cleaners not to forget the cobwebs up above I am a cleaner myself and I get things like that can be so easily missed when focussing on the main parts just we noticed a lot of cobwebs :)

Loved the hotel feel and old fashioned decor and the size of the room, bed was comfy.

Stayed in May 2024

Not enough space in the car park for all guests when hotel is full. I was boxed in on the first morning by another guest driving a van who had not parked in a designated bay. This could have been swiftly and apologetically sorted out by staff, but I was made to feel like I was being an annoyance by asking to be able to get myself to work on time. Really disappointing customer service. Breakfast was also a slightly disappointing offering for the money. No table service at all and no espresso coffee. Pleasant bar and lounge, but lacking in atmosphere somewhat. I also felt somewhat coerced into not having my room serviced (despite staying for three nights) being asked repeatedly until I felt compelled to change my answer. Having a room service is one of the things I expect when I pay the extra to stay in a hotel rather than an AirBnb or similar. Not a great trend which seems to be creeping into hotels in general.

Room was comfortable and everything in good working order. Hotel very quiet at night and a short drive into Bath. In a gorgeous area, but with some tricky roads to navigate!

Stayed in May 2024

Receptionist to serious and not cortes

Room no clean the frame and shower very unconfortable

Stayed in May 2024

I don't think I dislike anything but it would be nice if the bar food and drinks were a bit cheaper.

We always enjoy our stay here we have been 3 or 4 times. It's always good to see all the staff. They are welcoming friendly and professional. The food is always good and the rooms are very nice and everywhere is kept very clean. I would highly recommend this hotel especially if you want a peaceful setting

Stayed in May 2024

N/A

Great hotel, big bedrooms. Lovely location. Great breakfast, lots of choice. Bus stop just down the road from hotel takes you into Bath only takes 15 minutes and taxi's around £15 from Bath back to the hotel.

Stayed in May 2024

Could of been better with more fruit option .kitchen man mgr bit rude when we mention food under cooked not the option to be replaced or refunded . But gave husband free pint .

Ok a range of different food

Stayed in May 2024

Water flow to shower was chronic.

Good value

Stayed in May 2024

Woken up at 6/630 each morning because of deliveries, bed was quite hard to sleep on, and one lady at reception her manner was a bit hostile when dealing with a issue we had

Hotel was great value for money, most of the staff were very friendly and very helpful, beautiful views from the hotel, room was immaculate with bonus fan hairdryer, parking was a bonus, short trip to bath, lovely walks around the hotel, free wifi, food was great, hotel was well presented, would return to stay.

Stayed in May 2024

Lovely country location a d ideally situated between Bath & Bradford Upon Avon. A quiet country hotel.

Stayed in May 2024