Pave Lane, Near Newport, Telford, TF10 9AT, United Kingdom
#7 of 14 hotels in Telford
Guests' ChoiceBased on 890 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
8.4
Free WiFi
5.8
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End of dialog contentReviewed: 5 June 2024
Dominika
United KingdomThere was no hairdryer in my room :(
What a beautiful place! I loved everything about my stay. I took a long walk in the gardens and spotted a few wild animals as well as a cat which for a crazy cat lady was an icing on a cake 🤣 When I arrived at breakfast there were no beans but one of the staff heated up a pot's worth and brought it over to me which was lovely.
Stayed in June 2024
Reviewed: 4 June 2024
Susan
United KingdomA personal gripe check in 3 pm no movement when we arrived at 2-30 to check in , but would certainly stay again
Lovely room very clean very well equipped Beautiful gardens and Hall Would stay again
Stayed in May 2024
Reviewed: 3 June 2024
Dave
United KingdomI couldn't have breakfast on the Sunday due the dinning room not opening in time as I had to register for the event I was doing. Opening the dinning room earlier would have been helpful even if it was only for cereal and cold food.
The staff were friendly and helpful. The room was nice and large. The shower was very good. The breakfast was good when I had it on the Monday. It filled me up for the rest of the day. The location was good with nice grounds.
Stayed in June 2024
Reviewed: 3 June 2024
Anthony
United Kingdombathrooms
Breakfast, location, staff all aexcellent
Stayed in June 2024
Reviewed: 30 May 2024
Tara
United KingdomRooms were a bit like uni halls and you could hear people come and go but that is the same as most hotels.
Beautiful setting, lovely grounds. We were there for a competition in Telford and all hotels in Telford Central had hiked up the prices. This was a 20 min drive from where we needed to be. Clean room. Lovely surroundings and fab breakfast. Good value for money. Will stay there next time!
Stayed in May 2024
Reviewed: 29 May 2024
James
United KingdomBreakfast offering was not great, cold and kept lukewarm for too long (going stale). Staff didn't seem to know about gym access which I paid to access as part of my booking (front desk staff helpful, sports facilities staff less so), long walk to the room may be an issue for older guests or people with mobility issues
Beautiful setting and in a great location. Room was well laid out with all comforts provided for also. Good, convenient parking on-site too. Check in process has much improved since my last visit.
Stayed in May 2024
Reviewed: 27 May 2024
Lisa
United KingdomThe taps in the bathroom sink were the ones you push and the water blasted out too fast and too briefly, soaking you in the process. The staff were friendly and polite but when we requested more coffee and loo roll for our room, were told it would be delivered but it never turned up
The location and gardens were beautiful, the room was clean, attractive and comfortable with beautiful views of the gardens
Stayed in May 2024
Reviewed: 26 May 2024
Lorraine
IrelandThe hotel was only staffed certain times of day .
Location
Stayed in May 2024
Reviewed: 24 May 2024
Wolfgang
United Kingdomwifi quite slow and weak signal
Easily the best breakfast I have enjoyed in this area
Stayed in April 2024
Reviewed: 22 May 2024
Muir
United KingdomWent into breakfast at 7:30am, there was no one in the queue. I made myself a tea and saw some colleagues having breakfast, so I signalled that I would join them. There was no milk, so I asked the lady who arrived to fill up the fruit juices, she said that she would fetch some in a minute. Whilst she was gone, I thought I would put a piece of toast on, to be grilling whilst I waited, and so that it would be ready once I had served myself some bacon and eggs. There was no brown bread available, so when the lady finally finished topping up the juices and returned with the milk, I asked her for some brown bread. Again I was left standing and waiting whilst my tea went cold. She finally came back but when I went to get breakfast there were approximately 30 people in the queue waiting for cooked food. Not good. Also the café area ran out of sandwiches on 2 out of 3 days and again a very long queue with a very long wait whilst customers are served. All I wanted each day was a sandwich and a cold drink, but there was a long wait whilst customers were being served with coffees, paninis and baked potatoes, which all take a long time. I would have liked to spend my lunch hour talking with colleagues in the sun, not waiting in a queue. Not good again.
Stayed in May 2024
Reviewed: 20 May 2024
Alan
United KingdomNot much at all - nothing worth mentioning
Attending a programme so location was key, beautiful house and gardens friendly and professional staff
Stayed in May 2024
Reviewed: 20 May 2024
Keceli
United KingdomThe rooms are a little dated but clean and right for the price.
It was a great stay. Hotel was clean and staff very friendly and helpful. Good selection at breakfast. Beautiful grounds to explore. Overall, would stay again.
Stayed in April 2024
Reviewed: 18 May 2024
Diane
United KingdomWe did not realise that there would be so many steps / stairs to Kent Building top floor. We paced ourselves.
Excellent breakfast with an amazing choice to suit all tastes. Plenty of space between the tables. A beautiful setting in it's parkland and very quiet at all times. Very helpful, polite staff. Plenty of space to park easily and help from David to carry our bags in. For the price we had not expected the room to be serviced but were delighted to return to our room to discover the bed had been made with all our things laid out on the surface by your trustworthy housekeeping staff.
Stayed in May 2024
Reviewed: 18 May 2024
Palohar
United KingdomThe bed was made up from two single beds and I was thankful as the one of the mattresses was extremely hard. The other mattress was ok but better mattresses are definitely needed. The bathroom light was a movement sensor, so if you went to the toilet in the middle of night, the light came on. Also the shower was tiny, I am a small person but found out it difficult to wash as there barely enough room. There was no air conditioning. It was expensive - over £100 per night.
Perfect location as I was attending the International Watercolour Masters. Room was large and clean. The breakfast was very good. Dinner in the main house was good and good value. The grounds were beautiful and there were lots of places to walk.
Stayed in May 2024
Reviewed: 18 May 2024
Maxine
United KingdomCould not find hair dryer . When I requested one , was told there are none “ this is not a hotel “ !!! Phone connection and WiFi very patchy and intermittent
Lovely view , comfortable
Stayed in May 2024
Reviewed: 16 May 2024
Gill
United KingdomNothing maybe a comfy chair in the bedroom
Location great - didn’t have breakfast except a coffee
Stayed in May 2024
Reviewed: 16 May 2024
Beth
United KingdomBeautiful and Quiet location and easy to find
Stayed in May 2024
Reviewed: 10 May 2024
Ian
United Kingdomlovely surroundings and gardens with walks, very quiet and peaceful too. used this location to break our journey from South Wales back to Cumbria. Handy if you are visiting Ironbridge area too.
Stayed in May 2024
Reviewed: 10 May 2024
William
United KingdomLocation is great, room was large, comfortable and clean Staff and dinner were excellent
Stayed in May 2024
Reviewed: 5 May 2024
William
United KingdomLovely setting peaceful always enjoy my visits
Stayed in April 2024
Reviewed: 2 May 2024
Wendy
United KingdomThe mobile signal, the rubbish WiFi and the lack if food available without booking the restaurant.
The venue, the staff, the room. The breakfast. The price.
Stayed in March 2024
Reviewed: 28 April 2024
Christian
United KingdomThe lady at reception was very rude who checked me in to say she is the first person you come across she was awful , very abrupt made me feel stupid so asking questions, this was my very first stay at the hotel . She really needs retraining on customer service. The food from the breakfast buffet wasn’t great the coffee machine only gave one choice and the food was very bland.
The views where amazing, the beds was surprisingly really comfortable, overall really good value for money ,
Stayed in April 2024
Reviewed: 22 April 2024
Tony
United KingdomThe central heating was not working, we were provided with a small fan heater, which wasn't ideal for the size of the room, wasn't an issue for us - but may have for others.
Lovely Location and lovely accommodation and staff, who were accommodating to our needs at short notice. Even upgraded to the main house. Breakfast was good and there were lots of choices.
Stayed in April 2024
Reviewed: 19 April 2024
Simon
United KingdomUpon arrival reception couldn't find our booking as Booking.com hadn't sent through the details. This was resolved by the staff without fuss.
The hall is beautiful with impressive spacious rooms immaculately cleaned. Large comfortable bed with cotton sheets. large flat screen TV, tea and coffee facilities and a great view overlooking the grand gardens and we enjoyed a relaxing stroll. Great nights sleep without a sound. Pick your own breakfast we had the full English -excellent.
Stayed in April 2024
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