Great location, quiet spacious room

Stayed in June 2024

Breakfast was just ok.

The bed was comfortable, the shower was hot, wifi was strong. Delicious burger from the restaurant.

Stayed in June 2024

Nothing, car parking was a challenge but we parked nearby.

I didn't use the bar but it looked very tempting.

Stayed in May 2024

There was no drinking water jug in the room. It was not mentioned that we can take tap water from restuarant. I landed paying for water which was bit ridiculous

Stayed in May 2024

The hotel could use a little updating. There were a few bleach stains on the floor in the hallways and the wall in the bathroom could have used a small amount of repair. The glass door on the bathtub was weird because it only went halfway along the bathtub. Really couldn't pull it out really couldn't push it in far enough that I could turn on the faucets. Honestly though these are very small problems that I am willing to absolutely overlook to visit them again.

I absolutely loved the staff. After the terrible time I had with my flight causing me to arrive a day late I was concerned I'd lost my room. I emailed the hotel and explained the situation and they were able to keep the booking. The staff was even kind enough to go ahead and check me in that way if I came in at some time in the morning like 4:00 in the morning I would have a room ready. It was wonderful having a friendly staff who genuinely seem to care about our visit. If I could I would have hugged the ladies behind the desk.

Stayed in June 2024

It didn’t have a gym. I also think it should have USB ports to charge small electronics.

Spacious room. Buffet Breakfast was varied and rich.

Stayed in June 2024

Lifts a little sluggish.

Brilliant location for the congress centre. Nice room and good wifi.

Stayed in May 2024

The carpet in the 'hall' leading to the rooms were dirty and really poor. But the frontdesk team told us that it was to be changed shortly.

Absolutely great service from the 'front desk' team, smiling and very helpfull. The location was excellent, too - only a few minutes walk to the Haymarket station (easy for tram and various airport transport)

Stayed in June 2024

Bathroom could have been clearner, beard trimmings in the sink overflow

nice room comfortable

Stayed in May 2024

No drinks available on our arrival.

Great room with comfy bed.

Stayed in June 2024

Breakfast needs upgrading

Good location. Good staff. Comfortable.

Stayed in June 2024

Breakfast without hashbrown, nuts etc. when compare same level hotels and info labels not available. Daytime room was cold Room water pressure was low. Shower comfort so.

Rooms are New furnished and clean Location

Stayed in May 2024

In my opinion this is not a 4 star rating hotel 3 stars. Theres no water in the rooms when asked I was told that the water in the bathroom is ok to drink ( who drinks the water from a bathroom? ) the room cleaner wasn't up to scratch no toilet paper replacement left a empty bottle in the room, for it to cost £560 for 3 nights mid week not over a weekend this is not worth the money I've stayed in 4 stars for less in Dublin city.for less .we booked breakfast the night before as we were heading out and was told that they needed the money that night before we could book ,they really need to keep on top of the food refills as lots of empty trays and lots of people standing. Also food was not hot just warm at best .5 out of 10 .

The city of Edinburgh

Stayed in May 2024

Apple Maps showed wrong hotel so had to pay extra for a taxi to take me to the correct one.

Good location, lots of shops, restaurants and bars close by.

Stayed in May 2024

There was no extractor fan in the bathroom, so the humidity stayed after showering. The design of the bathtub made it difficult to get rid of the water at the bottom too. There was visible mould on the soap holder and some corners in the bathroom. The room was generally too pricey for what it was worth.

The location is great: easy to access from the hotel to everywhere.

Stayed in May 2024

Breakfast was ok but they really need someone checking the food for topping up . 2 days In a row and we’d run out of bread for toast and a few other bits . Only a small thing but it was the difference between eating with family

Great location , great restaurants close bye , and a short walk to the castle area

Stayed in May 2024

The hotel catered to our needs, especially after I found myself injured whilst running Edinburgh Marathon. Unable to walk, staff assisted me from hotel room to ground floor. Looking after my wellbeing and again assisting me into private transport.

Stayed in May 2024

Cost is quite high

Good location clean and friendly staff

Stayed in May 2024

A little pricey

The location is excellent. Rooms and reception were good but not exceptional.

Stayed in May 2024

Our room was a tiny bit small but still cosy.

Staff were very friendly, great location. The room was pretty comfortable.

Stayed in May 2024

Breakfast was chaotic.

Central location, modern look.

Stayed in May 2024

Perhaps on our check in one of the staff was a little snappy and short though it was following a rather troublesome patron in front of us.

We had a room with an extra bed to accomodate 3 of us (all adults) and I have to say it surpassed our expectation. The sofa bed was quite comfortable. The size of the room was decent where we all could layout our luggages. We actually thought we booked in on the Prince street Leonardeo, despite not being as central, it is actually still at a very convenient location where everything's still within a short walk away. We added breakfast for one morning and the options were more than plenty.

Stayed in April 2024

The beds unfortunately bit uncomfortable . Both our beds were sloping to one side 🫠so you were always sliding in that direction. Two-lane road in front of the hotel was loud since one window didn’t close properly.

Great location. Lovely , comfortable room, with big tv, coffee machines, cups , little fridge etc . You don’t see that very often nowadays. Especially the fridge. Staff ist very friendly. We were allowed to leave our suitcases at the hotel after the checkout since our flight back home was very late in the evening. That was absolutely wonderful .

Stayed in May 2024

Rooms are a bit tired

Local to EICC. Reasonably sized rooms

Stayed in May 2024