245 Broad Street, Birmingham, B1 2HQ, United Kingdom
#8 of 71 hotels in Birmingham
Guests' ChoiceBased on 10153 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
8.8
Value for money
8.6
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Claire
United KingdomI really wish I could say anything other than, I wish I was staying for longer.
The breakfast choices were incredible, the staff were amazing and so friendly. The room was perfect.
Stayed in May 2024
Reviewed: May 28, 2024
Maxine
United Kingdombar a little over priced
all of the above
Stayed in May 2024
Reviewed: May 28, 2024
Mark
United KingdomClose to the concert venue we were attending. The staff were excellent, we had a call from Alex to advise that an early check in we had asked for was possible. My wife was on crutches so it was good to get into the room early. Other staff members were very attentive and asked if they could offer extra help due to my wife’s restricted mobility.
Stayed in May 2024
Reviewed: May 28, 2024
Jill
United KingdomThe print on the bottles of toiletries was too small and in the shower without my glasses i couldn't see which was which. I washed my hair in shower gel and my body in shampoo. We also couldn't work out how to get the water to come out of the rainfall shower.
All the little extras, drink on a arrival, free water in the room, specialised coffees, regular tea and coffee and a shortbread biscuit. Great beds and big smart tv.
Stayed in May 2024
Reviewed: May 28, 2024
Kelly
United KingdomBar was a bit expensive but to be expected in the city. Parking spaces were quite small.
The room was a great size with 2 double beds. The beds were really comfy with plenty of pillows. Great selection of teas and shortbread biscuits and added bonus. The bathroom was well laid out with a lovely rainforest shower and quality toiletries. The whole hotel was spotlessly clean. The location was great for the arena.
Stayed in May 2024
Reviewed: May 28, 2024
Alison
United KingdomCouldn't fault anything.
Staff were very welcoming and friendly. Room very clean and comfortable. Great breakfast.
Stayed in May 2024
Reviewed: May 28, 2024
Sharon
United KingdomWaiting a while for the lifts and lack of disabled parking
Comfortable bed and everything available in the room
Stayed in May 2024
Reviewed: May 28, 2024
Jordy
NetherlandsI did get the wrong room number at check in, but that was only a small mistake. The hotel is a bit further away from the city center, but it’s nice to walk in the area.
The rooms are clean and the staff is incredibly friendly. The breakfast is really good as well.
Stayed in May 2024
Reviewed: May 28, 2024
Ellen
United KingdomI feel like there could be a little more attention to detail in rooms. E.g. 2 people in a room but only 1 bottle of water, only a few sugars ect
This hotel.is my favourite place to stay when I'm in Birmingham
Stayed in May 2024
Reviewed: May 28, 2024
David
United KingdomAppearance but nothing can do about that Have to pay for parking on top but very central to everything so worth it.
hotel doesn't look great from outside but was excellent inside, room rate was great was on 14th floor with great views out of canals and symphony hall and Broad Street. Bucks Fizz on arrival Bedroom has 2 excellent double beds, fully working air conditioning and was quiet. Breakfast next morning was buffet which was okay plenty of food
Stayed in May 2024
Reviewed: May 28, 2024
David
United KingdomHaving to pay at bar,as they don't book to the rooms
R88m size and price
Stayed in May 2024
Reviewed: May 28, 2024
Andy
United KingdomN/A
Great location! Extremely friendly staff in all parts of the hotel. Rooms were spacious, comfortable & very clean! Due to its location….. the added benefit of security on the door at night time (checking everyone’s details) was impressive ….. making the bar & lobby area feeling safe!
Stayed in May 2024
Reviewed: May 28, 2024
Tom
United KingdomThere wasn't anything that I didn't like.
The staff were welcoming. Clean comfortable rooms and a lovely breakfast with lots of choice. The location was perfect.
Stayed in May 2024
Reviewed: May 28, 2024
Sandra
United KingdomRoom lovely with plenty space. Dinner was delicious. Will definitely stay again when in Birmingham.
Stayed in May 2024
Reviewed: May 28, 2024
Corbally
United KingdomLighting in the room, appeared a little dark on areas
Cleanliness of the rooms, number of facilities
Stayed in May 2024
Reviewed: May 28, 2024
Faisal
United KingdomParking limited spaces, on the weekends the clubbers from broad street will take up almost all spaces £16.50 for over night . Each time you leave you will be charged again
Clean , modern hotel. Nespresso coffee machine with pods . Noir shower gels. Spacious bathroom
Stayed in May 2024
Reviewed: May 27, 2024
Laura
United KingdomNothing to note.
The staff were incredibly welcoming and helpful. We going to leave our luggage as it was too early for check in, but they had a room ready! Very clean, excellent shower in the en-suite, with shampoo and body wash from the White Company (it smelt lovely), excellent tea and coffee facilities, wonderful air conditioning, and most importantly a comfortable bed. There was a lovely clean gym with fantastic machines, so the fitness enthusiasts can get a work out. The breakfast was excellent and check out was very easy and friendly. We would definitely stay here again, especially as the location was perfect for Brindley Place, Broad Street and the Utilita Arena. Highly recommend.
Stayed in May 2024
Reviewed: May 27, 2024
Charly
United KingdomGreat location, warm welcome with drinks on arrival Lovely room , comfortable beds and great shower The breakfast was fantastic
Stayed in May 2024
Reviewed: May 27, 2024
Claire
United KingdomNothing
Very central location but absolutely immaculate hotel and offered everything we wanted and more
Stayed in May 2024
Reviewed: May 27, 2024
Williams
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 27, 2024
Katie
United KingdomEasy check in , friendly staff
Stayed in May 2024
Reviewed: May 27, 2024
Billie
United KingdomWas slightly noisy, but wasn’t too bad
Clean and tidy
Stayed in May 2024
Reviewed: May 27, 2024
David
United KingdomThe access to the car park as my satnav tried to send me down where only trams can go
Location great for our event
Stayed in May 2024
Reviewed: May 27, 2024
Andy
United KingdomClean. Easy access. Ideal location
Stayed in May 2024
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