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  5. Reviews of Leonardo Royal Hotel Birmingham

Reviews of Leonardo Royal Hotel Birmingham This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

245 Broad Street, Birmingham, B1 2HQ, United Kingdom

#72 of 72 hotels in Birmingham

Guests' Choice

Review Score

Based on 10197 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 31, 2024

    10
    Book this hotel. You will not be disappointed
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    If i had one query it would be for the price paid in other hotels it would include breakfast. But you get what you pay for and it was an excellent stay.

    We cannot fault our stay, from the check in experience to the room to the check out experience the service was excellent. We will definitely be returning.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Nice hotel in a great location. Went out for breakfast and didn't use the gym facilities.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Check in was quick and easy with plenty of reception staff on the desk.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Expensive but comfortable stay
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Looks very dated from the outside. Staff weren’t great. Expensive

    It was clean and comfortable

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Great Location
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise fronmm the road, and part of curtain didn't cover the window properly so it let in some light.

    Comfort and size of the room with all the facilities ie water, coffee machine.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Lovely and would stay in another Leonardo Royal Hotel.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rm 826 In a room with 2 beds it might be a family so more than 1 chair would be ideal. Also there was a tiny side table which had the telephone and I had to charge my phone put my glass of water and medicine - it was toooooo small and things just kept falling off. Another side table on both sides so each person has a telephone free table. I stayed for 4 days with my kids, every day it was the same breakfast - have 2 menus to rotate

    The staff especially at breakfast (Haven) were helpful and lovely. The biscuit, fruits and flavoured water was lovely. The shower as a good size and a good water force. Location is great. Breakfast had a good selection but repeated every day

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Comfortable space for work trip
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Handy location for my purposes and lots of food/bar options in the area. Walking distance to all the things I wanted to do

    Stayed in March 2024

  • Reviewed: May 30, 2024

    10
    Fantastic hotel, great location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic hotel, lovely room, beds were so comfortable, toiletries in bathroom, very clean. Staff were helpful and friendly and we were able to be checked in early. Great location for city. Was able to walk everywhere. Would highly recommend and will definitely be returning

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Amazing will be booking again
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and parking

    Very impressive great location

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I do think breakfast should be included in the price

    The room was very spacious with a large bed and mini fridge

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Floor had not been hoovered in room

    Modern/ clean (apart from carpets)/ nice toiletries. Comp water and coffee!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Very relaxed and comfortable 😊
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hole in the duvet cover was the only fault everything else was perfect 😊

    Breakfast was excellent - easy check in and out .

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Perfect location for a trip to the theatre
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location was perfect, rooms were spacious and clean.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size and shower

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    Lifts were slow, and were a bottleneck during busy times.

    Everything we needed, and very comfortable and clean.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Comfortable and smart in the heart of the city
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Big room, well appointed, very comfortable

    Stayed in April 2024

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Design, cleaning and warm welcome.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Being stopped on returning to the hotel in the evening and being asked to show my room key before I was allowed into the lobby. Like going through passport control. Breakfast I felt was a little overpriced per person.

    Beds were comfortable, room was spacious & clean, reception was welcoming and calm and glass of prosecco on arrival a nice touch.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Very comfortable great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Abit pricey

    Very clean excellent location Friendly staff

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Short and sweet! Comfortable and professional.
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can't fault with my stay!

    The staff were so friendly! I dropped my bag in the morning and they were professional and dealt with me quickly! I collected bag and forgotten my straightners so asked if you could help and was told you had some for guests to use for a deposit. I was so happy as saved me buying some. Comfy bed, amenities excellent, great location! Will 100% stay with you again!

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Great hotel, Good location, car parking was advantage, friendly staff
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not applicable

    I liked the cleanness of the hotel, the staff were all friendly and welcoming. Victoria was very helpful to me she went above and beyond to look after myself and my son

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    We had a wonderful stay and the staff were lovely would defi no reply stay again!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If there was anything then it would be the price of the parking

    It was easily to drive to and was able to park at the rear of the property

    Stayed in May 2024

  • Reviewed: May 29, 2024

    10
    Overall the stay was good the breakfast was 10/10 and the staff were friendly. I forgot to let the receptionist know
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi is a serious issue throughout the hotel and the lifts are very slow and normally full. So I had to take the stairs when going down for breakfast and checking out with luggage.

    It was clean and the decor was very modern and up to date.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lifts was not working only 1 out of 4 was working and the stairs had to be used.

    Location

    Stayed in May 2024

  • Reviewed: May 29, 2024

    8.0
    Great location, friendly staff, the bar underneath the hotel could be heard from our room but we were so tired on this o
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing all good!

    Clean -central location - helpful staff

    Stayed in May 2024

Showing 1 - 25

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