Waterfront Plaza, Station Street, Nottingham, NG2 3BJ, United Kingdom
#11 of 42 hotels in Nottingham
Guests' ChoiceBased on 3074 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 7 April 2024
Kirsty
United KingdomNothing- lots of building going on so don’t expect pretty views
Location , near station , arena and town
Stayed in April 2024
Reviewed: 7 April 2024
Rebecca
United KingdomThe car park was a little walk, it’s fine if you travel light but wouldn’t be great for an older couple or someone less able.
It was a very central location
Stayed in April 2024
Reviewed: 7 April 2024
Gareth
United KingdomDecent location
Stayed in April 2024
Reviewed: 7 April 2024
Wendy
United KingdomPretty basic, but then what else do you need? Nothing to complain about
Friendly staff, clean. Excellent location for city centre and.motorpoit arena. Right near train station too. If you drive, the train station car park isn't too expensive
Stayed in April 2024
Reviewed: 5 April 2024
Stephanie
United KingdomThe bathroom tap was very powerful and often splurted out water onto ourselves and the bathroom floor which wasn’t ideal. It was also quite windy in the night and something outside was constantly clanging (on the tenth floor) which kept me awake for a short while.
Friendly staff, good selection for breakfast and the staff who prepared my room chose me as ‘customer of the day’ so I received a little note and a box of sweets which I thought was a really nice touch.
Stayed in April 2024
Reviewed: 5 April 2024
Helen
United Kingdomnothing
location
Stayed in March 2024
Reviewed: 5 April 2024
Jackie
United KingdomMy only issue was that the bathroom could do with being modernised.
The room was large, with 2 windows and a bath. The bed was really comfortable and the breakfast was delicious. This hotel is in a great location, across the road from the train station.
Stayed in March 2024
Reviewed: 5 April 2024
Paul
United KingdomVery good location, next to the strain station and a short walk into the center. Clean, staff were great and friendly
Stayed in February 2024
Reviewed: 4 April 2024
Michael
United KingdomN/a
Very convenient location , less than 5 mins walk from station and close enough to City Centre . Large spacious public areas and good room sizes. Very clean throughout .
Stayed in April 2024
Reviewed: 4 April 2024
Nadine
United KingdomQuite noisy the night we stayed, lots of children were there for a competition in Nottingham
Staff were lovely
Stayed in March 2024
Reviewed: 3 April 2024
Indrek
EstoniaExcellent location close to the train station and the sports facilities (City Ground, Trent Bridge, Meadow Lane).
Stayed in April 2024
Reviewed: 3 April 2024
Liane
United KingdomNot much only some guys painting near the lift
Clean spacious and great beds
Stayed in April 2024
Reviewed: 3 April 2024
Scott
United KingdomIf I'm being really picky, there was a check in on the door entrance before the actual check in at reception, which felt needless to me, but I'm sure there was a reason for it. Nothing too though.
Smart hotel, clean, comfortable, good pillows! Tidy little bar. Location perfect for easy train station access combined with short walk to any shops needed. Perfect for a quick one night stay. Will use again.
Stayed in January 2024
Reviewed: 3 April 2024
Susan
GermanyRoom was not automatically cleaned or supplies replenished. Had to ask repeatedly for room service.
Good breakfast, comfy beds. Staff friendly.
Stayed in March 2024
Reviewed: 2 April 2024
Gail
United KingdomThe fact we got free coffee vouchers and couldn’t use them between 11am and 1pm we were told so had to go else where for a coffee the bar and grill had a barrier across the entrance
Staff very friendly checked in really easily the girl on reception was lovely
Stayed in April 2024
Reviewed: 2 April 2024
Marie
United KingdomWould have liked a fridge in a ‘superior’ room.
Lovely reception and bar areas. Great location for the station and busses into the city. Comfortable beds and clean rooms. Good variety at breakfast and never felt crowded
Stayed in April 2024
Reviewed: 31 March 2024
Kevin
United KingdomClean and comfy bed. Quiet.
Stayed in February 2024
Reviewed: 31 March 2024
Gillian
United KingdomCould not fault anything.
Clean and comfortable room
Stayed in March 2024
Reviewed: 30 March 2024
Deborah
United KingdomAlthough a reasonable price for my stay through booking.com. I don’t think the superior room merits the title. Not in a bad way just didn’t meet the expectations. No heated towel rail. Decor could do with a little update
The hotel is in an excellent location for a Nottingham trip a few minutes up the road near the bus, tram and rail stations Breakfast is plentiful, cooked, continental buffet style. Choice of coffees from the machine. Fruit and bakery goods. Friendly helpful staff. The view on the top floor was good.
Stayed in March 2024
Reviewed: 29 March 2024
Julie
United KingdomNot applicable. Everything was great.
Breakfast was really good. Everything was hot apart from scrambled eggs. Really comfortable bed and pillows. Great location close to Train Station. Friendly reception & bar staff.
Stayed in March 2024
Reviewed: 29 March 2024
Jeffrey
United KingdomThe rooms were clean and nicely decorated
Stayed in March 2024
Reviewed: 27 March 2024
Stavros
United KingdomRoom was good but the TV wasn’t working. There clearly was a connectivity issue. The chap at reception tried to be helpful but couldn’t help. He offered us a room change but my partner had already unpacked and didn’t want to move. Had I been on my own, I would have done so. I was told that room maintenance wasn’t available as it was after 5pm on a Friday and maintenance stopped on Friday at 5pm and commenced at 9pm on the Monday - no good to me. The Staff member tried to be helpful and was most apologetic. My issue is this. Clearly the hotel is looking to cut costs as against providing a service to customers. This is simply not good enough!! I happened to speak to a maintenance guy upon departure on Monday morning and this person confirmed his company was not contracted by the hotel to carry out maintenance at the weekend. Typically symptomatic of Broken Britain and an example of greedy organisations like this hotel trying to cut costs at the expense of the customer. This would not have happened when the hotel was under the “Jury’s” banner. I stay at this hotel annually, for the local beer festival, and have done so for many years. May not do so again.
Room and bed was comfortable and breakfast was good. Hotel is well located for the railway station.Staff were good and tried to be helpful, even in one notable instance where they did their best but couldn’t help.
Stayed in March 2024
Reviewed: 27 March 2024
Shona
United KingdomNothing really
Location, cheap parking, 24 hour pizza, comfy bed, friendly staff , Robin was particularly helpful.
Stayed in March 2024
Reviewed: 26 March 2024
Marilyn
United KingdomLovely hotel, facilities good
Stayed in March 2024
Reviewed: 26 March 2024
Michelle
United Kingdomthe lift in the morning - too much traffic, so took me ages to get out.
The view from 10th floor corner room was amazing
Stayed in March 2024
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