Quite noisy the night we stayed, lots of children were there for a competition in Nottingham

Staff were lovely

Stayed in March 2024

Excellent location close to the train station and the sports facilities (City Ground, Trent Bridge, Meadow Lane).

Stayed in April 2024

Not much only some guys painting near the lift

Clean spacious and great beds

Stayed in April 2024

If I'm being really picky, there was a check in on the door entrance before the actual check in at reception, which felt needless to me, but I'm sure there was a reason for it. Nothing too though.

Smart hotel, clean, comfortable, good pillows! Tidy little bar. Location perfect for easy train station access combined with short walk to any shops needed. Perfect for a quick one night stay. Will use again.

Stayed in January 2024

Room was not automatically cleaned or supplies replenished. Had to ask repeatedly for room service.

Good breakfast, comfy beds. Staff friendly.

Stayed in March 2024

The fact we got free coffee vouchers and couldn’t use them between 11am and 1pm we were told so had to go else where for a coffee the bar and grill had a barrier across the entrance

Staff very friendly checked in really easily the girl on reception was lovely

Stayed in April 2024

Would have liked a fridge in a ‘superior’ room.

Lovely reception and bar areas. Great location for the station and busses into the city. Comfortable beds and clean rooms. Good variety at breakfast and never felt crowded

Stayed in April 2024

Clean and comfy bed. Quiet.

Stayed in February 2024

Could not fault anything.

Clean and comfortable room

Stayed in March 2024

Although a reasonable price for my stay through booking.com. I don’t think the superior room merits the title. Not in a bad way just didn’t meet the expectations. No heated towel rail. Decor could do with a little update

The hotel is in an excellent location for a Nottingham trip a few minutes up the road near the bus, tram and rail stations Breakfast is plentiful, cooked, continental buffet style. Choice of coffees from the machine. Fruit and bakery goods. Friendly helpful staff. The view on the top floor was good.

Stayed in March 2024

Not applicable. Everything was great.

Breakfast was really good. Everything was hot apart from scrambled eggs. Really comfortable bed and pillows. Great location close to Train Station. Friendly reception & bar staff.

Stayed in March 2024

The rooms were clean and nicely decorated

Stayed in March 2024

Room was good but the TV wasn’t working. There clearly was a connectivity issue. The chap at reception tried to be helpful but couldn’t help. He offered us a room change but my partner had already unpacked and didn’t want to move. Had I been on my own, I would have done so. I was told that room maintenance wasn’t available as it was after 5pm on a Friday and maintenance stopped on Friday at 5pm and commenced at 9pm on the Monday - no good to me. The Staff member tried to be helpful and was most apologetic. My issue is this. Clearly the hotel is looking to cut costs as against providing a service to customers. This is simply not good enough!! I happened to speak to a maintenance guy upon departure on Monday morning and this person confirmed his company was not contracted by the hotel to carry out maintenance at the weekend. Typically symptomatic of Broken Britain and an example of greedy organisations like this hotel trying to cut costs at the expense of the customer. This would not have happened when the hotel was under the “Jury’s” banner. I stay at this hotel annually, for the local beer festival, and have done so for many years. May not do so again.

Room and bed was comfortable and breakfast was good. Hotel is well located for the railway station.Staff were good and tried to be helpful, even in one notable instance where they did their best but couldn’t help.

Stayed in March 2024

Nothing really

Location, cheap parking, 24 hour pizza, comfy bed, friendly staff , Robin was particularly helpful.

Stayed in March 2024

Lovely hotel, facilities good

Stayed in March 2024

the lift in the morning - too much traffic, so took me ages to get out.

The view from 10th floor corner room was amazing

Stayed in March 2024

Nothing

Good location close to train station and Tesco. Easy walk into town for all tourist attractions

Stayed in March 2024

Great customer service from reception

Stayed in March 2024

More staff on the bar in the evening

Really extensive breakfast provided

Stayed in March 2024

Buffet breakfast was cold. Probably left out too long under the heat lamps.

Location, Bar,room size, cost.

Stayed in March 2024

Re the bathroom, my only quibble was the fixed showerhead above the bath. Seems very antiquated and, without a standard hose attachment, pretty redundant to wash with properly. I wonder if others have commented on this? But loved that there was a proper bath, though!

The location, close to station & Motorpoint Arena. Lovely bright public areas and really nice room with view. Great to actually have a proper bath tub nowadays. Oh and the breakfast was first rate!

Stayed in March 2024

No parking, but once we were directed by reception to the railway station car park we had no problem, left the car over night for £9.

Comfortable bed and room clean, nice walk to the castle with pretty grounds and teashop,

Stayed in March 2024

Very pleasant stay.staff were very helpful

Stayed in March 2024

Coffee in room wasn't good Not enough staff serving at the bar. Some breakfast items warm not hot

Location Cleanliness Friendly and helpful staff

Stayed in March 2024

No parking at the site. Cleaners in corridor were very noisy early morning.

Great location, lovely room. Hotel very clean and staff friendly and helpful. Liked the fact that bathroom was a bath as well as a shower. Comfortable bed and no external noise from outside the property to keep you awake. Close to train station, short walk to tram as well as shops/pubs/restaurants and ice arena.

Stayed in March 2024