Bit under lit in the bathroom

Location is nice, big car park nearby and the rooms are good

Stayed in May 2024

Breakfast choice quite limited.

Beautiful views, speedy check in/out. Great location as I was attending Liverpool Exhibition Centre

Stayed in May 2024

the venue was mex to the leonardo hotel

Stayed in May 2024

Breakfast- we didn’t originally plan on having breakfast there but when we did on the first morning we thought £16 was expensive for what you got. Room- when we got to the room it was mainly clean but noticed some dust and crumbs on the bed side table. Also we wanted to order some drinks to the room, when I rang down to restaurant I was asked to call back in 20 mins when I did no one answered, same with reception. I went down to the restaurant the poor girl was working by herself long queue, I asked if I could order some drinks to the room and they explained that it was only for food they offer that service so had to only carry two drinks upstairs. Nobody offered to help her even though there was staff all around the hotel.

Great location, next to the docks, only a 10 min walk into town so really helpful with location and transportation.

Stayed in May 2024

The hotel room was a bit old but not bad.

Room was clean and comfortable. Hotel is in a very nice area and closed to the Albert Docks. You can enjoy a Liverpool city trip here. You can enjoy walking around the hotel. Breakfast was ok and the restaurant in the bar was very good.

Stayed in March 2024

Place was looking a bit tired. Stain on carpet in our room. We had to ask to find out about the carpark discount for hotel guests. In reality this offer should be a positive as the multistory car park is excellent.

The location is tops for the waterfront and M&S Arena.

Stayed in May 2024

Nothing really, yes, some areas of the hotel are looking a bit tired but our room was clean, the breakfast was good and the staff helpful.

Excellant location right next to the Albert Dock and 5 min walk to the M&S Arena. Parking 10 mins away with a special price for Leonardo Hotel patrons.

Stayed in May 2024

Blocked sink

Helpful staff, great location and quiet

Stayed in May 2024

It was a warm May evening and the room was very warm, no air con working and small opening window.

Location is brilliant

Stayed in May 2024

Nothing

Ideal location to stay for a concert at the arena right opposite.

Stayed in April 2024

Starting to look tired.Rooms needs upgrade.

Rooms, staff,location.

Stayed in May 2024

Too hot in our bedroom couldn’t manipulate the air conditioner.

Clean and fresh, great location, well appointed.

Stayed in May 2024

The Aircon switch is not working and had to call reception to turn it on and it gets switched off after a few minutes. Requested to change rooms the staff said he could change but it was the same situation in all the rooms since there was an issue ongoing. Due to that, I had to stay in the same room and he offered to give me a table fan which I accepted. I didn't like this on a good location.

Close location to my conference

Stayed in May 2024

Went to the public toilets they weren’t clean at all.

Ideal location

Stayed in May 2024

The location is excellent for Liverpool Docks and Liverpool One and especially for the M&S Arena - right across from it and was so nice to just walk into the hotel after being to a concert and get a nice drink on the bar!

Stayed in May 2024

Seating area outside good do with a clean & tidy up.

Good location Friendly staff

Stayed in May 2024

Found the bathroom very tired, the shower head dirty and a sink cracked. Dimly lit to hide imperfections The cost for a room trebles when events are on which always annoys me. A full hotel isn't enough but rinsing the customer is clearly the aim. It may be business but please think of the paying public who may be struggling financially. The breakfast was okay but the young waiting staff stood around in groups of three, having a bit of a laugh together and checking phones etc.. very unprofessional.

Location was excellent for the Albert docks and the M&S Arena. Great room with a lovely view to the Liverpool wheel and across the city.

Stayed in May 2024

Nothing ...stayed here several times without complaint!

Location perfect for our visit to the M & S Arena and a walk over to the Docks!

Stayed in May 2024

The breakfast was poor for healthy food options. The breakfast bar had a limited glut free offerings. They advertised white and brown gluten free bread but I was told that they no longer had brown.

Location was good with lots of restaurants near and near to arena

Stayed in May 2024

It was a hot day so we intended to have a quiet bottle of wine on the terrace. Only prob was about 200 people attending a ceremony at the arena got there before us. Bedlam!

Great location. Room was clean and comfy. Didn't eat there so can't comment on food.

Stayed in May 2024

comfy bed& pillows, great location. Staff polite & pleasant. Good breakfast 😋

Stayed in May 2024

Friday night was too busy downstairs

Stayed in May 2024

Location!

Stayed in May 2024

Our first room had an adjoining door to another room. We asked to change rooms as soundproofing is difficult with an adjoining door. The staff immediately changed our room.

Excellent location for access to the dockside and conference centre. Good value for money. Clean accommodation.

Stayed in May 2024