No. 31 Keel Wharf, Liverpool, L3 4FN, United Kingdom
#45 of 105 hotels in Liverpool
Guests' ChoiceBased on 4661 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
8.8
Value for money
8.1
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Glenys
United KingdomNothing
Over the road to albert Dock and m and s arena
Stayed in May 2024
Reviewed: May 31, 2024
Ellie
United Kingdomwas better than the pictures, nice view and quiet.
Stayed in May 2024
Reviewed: May 31, 2024
Christine
United KingdomNothing
Close to M&S Arena
Stayed in May 2024
Reviewed: May 31, 2024
Jane
United KingdomNothing up report
The hotel was picked due to its location and the price was very competitive
Stayed in May 2024
Reviewed: May 30, 2024
Jenny
United KingdomGreat location. Great staff. Close to city centre. Quiet area.
Stayed in May 2024
Reviewed: May 28, 2024
Luke
United KingdomThe room was a little worn. The bathroom could have done with a few minor repairs and touch up. But no issue with cleanliness.
Good hotel for the price. Rooms were clean and no real issues with anything. The price was about right for what we got. Staff were helpful when needed. We didn't eat at the hotel so can't comment on food or value for money on meals etc. The location is great. A real plus point for a city break.
Stayed in May 2024
Reviewed: May 28, 2024
Rebecca
South AfricaNet curtans in room stained. Kettle needs changing.
Venue convinient to access to ACC. Beds comfortable
Stayed in May 2024
Reviewed: May 28, 2024
Mckeown
United KingdomFantastic location, room was spotlessly clean. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: May 28, 2024
Debbie
United KingdomShower only went to a certain temperature which wasn't very warm at all. Toiletries weren't the best either.
Welcoming staff at reception, swift check in. Nice, spacious room and comfy bed.
Stayed in May 2024
Reviewed: May 28, 2024
Sandra
United KingdomThe carpets in room were all stained a bit grubby we didn’t know if it was blood or booze spillage. The chair was stained with something too we were in room 454
The property was nice we asked if we could change rooms for a decent view and wasn’t a problem we were looking into the big wheel and the front and was a nice walk over to the city centre
Stayed in May 2024
Reviewed: May 28, 2024
Lisa
United KingdomThe breakfast buffet was cold
Great location
Stayed in May 2024
Reviewed: May 28, 2024
Beverly
United States of AmericaThe restaurant. Terrible food, overpriced.
Staff were very helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Raminder
United KingdomBathrooms a little dated but clean overall.
Great location and view from our room! Staff were really friendly and the overall standard of the hotel was good.
Stayed in May 2024
Reviewed: May 27, 2024
Josephine
CanadaRoom was smaller than expected & there was no mini fridge in our room
Breakfast was Great...Staff were exceptional
Stayed in April 2024
Reviewed: May 27, 2024
Cowley
United KingdomCould do with a bit of maintenance. Kettle wasn't working but we had to leave early so didn't get a chance to get it fixed. Wet spot on carpet.
Friendly staff. Great location.
Stayed in May 2024
Reviewed: May 27, 2024
Lisa
United KingdomRoom was very warm no air con so struggled yo sleep at times.
Place was amazing, good location, amazing view from the window, clean room.
Stayed in May 2024
Reviewed: May 27, 2024
Amanda
GermanyIt was frustrating that I had to have my key card redone every day. Of course I didn’t know this until getting to my room. Lease make sure your keys are coded correctly before handing them to your clients.
It was perfect! I was attending the. Braveheart conference at the ACC so being right across from there was perfect! Also…the Albert Dock area is super fun to walk around.
Stayed in May 2024
Reviewed: May 27, 2024
Joanne
United KingdomSome of the guests came in very late (or early!) and were very noisy, but I suppose that’s always a possibility when staying in a city centre hotel at a weekend!
Great location, room has everything thing in you need and was very clean and tidy. Housekeeping staff were very nice.
Stayed in May 2024
Reviewed: May 26, 2024
Kate
United KingdomLifts were too slow
Location was perfect for us and the bar area was spotless
Stayed in May 2024
Reviewed: May 26, 2024
Nicola
United KingdomThe room was stuffy as the air conditioning wasn't working Had to walk around to back entrance when returning back as front was closed at 12
Quick check in Bar open late
Stayed in May 2024
Reviewed: May 26, 2024
Calvin
IrelandWindow cill was dirty.
Location
Stayed in May 2024
Reviewed: May 26, 2024
Richard
United KingdomThere is no place to sit in the room, really. There is a desk chair, but no easy chair
Location was perfect for the Royal Albert Dock. Great view from the window
Stayed in May 2024
Reviewed: May 25, 2024
Ian
United KingdomBreakfast could have been better.
Location and room
Stayed in May 2024
Reviewed: May 25, 2024
Menna
United KingdomNothing
Very clean and comfortable. Tasty breakfast
Stayed in April 2024
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