Watling St, Hinckley, LE10 3JA, United Kingdom
#6 of 12 hotels in Hinckley
Guests' ChoiceBased on 2354 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.6
Value for money
8.4
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 26, 2024
Gregory
United KingdomMattress topper did not fully fit the mattress and there was a stain on the ceiling (possibly mould)
Breakfast
Stayed in June 2024
Reviewed: June 25, 2024
Mark
United KingdomNo hash browns at the breakfast. The free WiFi was so slow as to be unsuable.
Good food. Dinner in the Marco Pierre White restaurant was exceptional. Breakfast was good Room was comfortable It was a warm day and the whole hotel was nicely climate controlled to a really nice temperature.
Stayed in June 2024
Reviewed: June 25, 2024
Brian
United Kingdomgood breakfast
Stayed in May 2024
Reviewed: June 24, 2024
Rosina
United KingdomPolice knocked at 2am
Clean
Stayed in June 2024
Reviewed: June 24, 2024
Mazanhanga
United KingdomBreakfast was not good enough. Mushroom was if it was boiled and no much selection. I do not undetstand why potatoes were being setved for breakfast instead of hush browns.
Spacious bedrooms
Stayed in June 2024
Reviewed: June 23, 2024
Bruno
PortugalHaving to book for the spa and having a time limit isn't great (although if you go later in the day then usually you can stay longer). The room service was delivered incorrectly after waiting a while even though it wasn't at a peak dinner time (this was refunded though).
Great spa facilities, nice breakfast spread, very spacious rooms and big beds. Nice spacious Reception area. Has a bar area separate from the dining area.
Stayed in June 2024
Reviewed: June 22, 2024
Richard
United KingdomDirections using SAT Nav was hopeless and took us to the wrong part of the A5. Needed help to get TV to function. Evening meal in bar was very slow, we waited more than 30 minutes for meal to arrive and that was after chasing it up
Room was comfortable and breakfast was good
Stayed in June 2024
Reviewed: June 21, 2024
Sean
United KingdomNothing
Dinner Great
Stayed in June 2024
Reviewed: June 21, 2024
Alahmbong
United KingdomAt the round about all direction to property should be welled spelt out
Area good
Stayed in June 2024
Reviewed: June 20, 2024
Louise
United KingdomBathrooms are tired and wasn't spotlessly clean. Why have you removed hash browns from breakfast for new potatoes!!!!
Chaz is always so helpful every visit!
Stayed in June 2024
Reviewed: June 20, 2024
Emma
United KingdomLeaving
Breakfast was amazing
Stayed in June 2024
Reviewed: June 20, 2024
Loic
United KingdomNo fridge in my room
I had enough time before check out
Stayed in June 2024
Reviewed: June 19, 2024
Jonny
United KingdomRoom
Stayed in May 2024
Reviewed: June 17, 2024
Katia
United KingdomSmall things needed maintenance.
Booking the swimming pool, service.
Stayed in June 2024
Reviewed: June 17, 2024
Bebs
United KingdomDownstairs carpet was old and worn out
The food, The rooms were neat and spacious Upstairs had a better carpet on the corridors
Stayed in June 2024
Reviewed: June 17, 2024
Sarah-jane
United KingdomThe bar food is a little uninspired and not that great - this is based on our experience this year and last year. It can get a little noisy at night if there are folks chatting in the central foyer where all the rooms lead off.
Breakfast was good and plentiful. The rooms were nice and the bed was super-comfy.
Stayed in June 2024
Reviewed: June 16, 2024
Vanessa
United KingdomPeople stood outside my room with phones on speaker phone late at night. If triumph bar is busy they can't cope especially when then have to deal with room service calls as well! Generator hummy outside window all night.
Fab location, clean and tidy
Stayed in June 2024
Reviewed: June 16, 2024
David
United KingdomAll the bars close really early. This place has lots of functions going off. So when they close the bars everyone has to still listen to others partying. Spa access. You have to pre book to avoid over crowding. However the swimming pool had been booked out to families only which is understandable however this also means no access to sauna, steam room or Gym during this time.
Free parking, reasonably priced, free access to spa/swimming pool. Great location really nice building.
Stayed in June 2024
Reviewed: June 16, 2024
Stephen
United KingdomThe toilet gradually stopped emptying during our 1 night stay. I resorted to using the communal toilets along the corridor. Talking to a cleaner the next morning it seemed a more widespread issue. I reported the issue at checkout.
On arrival we were upgraded to a Executive Room, which was huge. Thanks Although there were a couple of large events on with discos, our room remained very quiet, which was great. All staff were pleasant and helpful.
Stayed in June 2024
Reviewed: June 16, 2024
David
United KingdomSwimming pool overcrowded, loads of jumping to the water kids.
The executive room was clean, good size with comfy beds. The swimming pool is warm and nice.
Stayed in June 2024
Reviewed: June 15, 2024
Liz
United KingdomNet curtain was unhooked hanging down, looked scruffy, someone else's sliders had been left in the room, TV didn't tune in properly, iron had lost its nonstick and didn't work properly, ironing board cover too thin and uneaven couldn't iron. Bath very small.
Bed really comfy, bathroom nice with of plenty hot water, room great size, furnishings good.
Stayed in June 2024
Reviewed: June 15, 2024
Georgina
United KingdomOne of the quilt covers was clean but stained from some past occurrence, we got round it by turning the quilt around.
The room size. Comfortable beds. Staff friendly.
Stayed in June 2024
Reviewed: June 14, 2024
James
United KingdomSnacks ordered in bar area were very poor in both selection and what was supplied. Complained and returned meals but had to pay for tea which was till unfinished and chips which we didnt have
Room good but a little cramped
Stayed in May 2024
Reviewed: June 13, 2024
Sarah
United KingdomLovely clean, spacious modern hotel, breakfast was superb , would deffo stay here again.
Stayed in June 2024
Robertville, Belgium
Garbsen, Germany
Cádiz, Spain
Louisville, USA
Zvolen, Slovakia
Geelong, Australia
Greenville, USA
Santa Elena, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content