Western Way, Exeter, EX1 2DB, United Kingdom
#14 of 28 hotels in Exeter
Guests' ChoiceBased on 2247 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Joyce
United KingdomThe room was comfortable and clean. Needs a bit more storage in the room and in the bathroom where there is nowhere to put your things. The card key could do with improvement, sometimes it worked and mostly it didn’t which was annoying and required re-setting at reception.
Good location and proximity to bus station which we used every day. Unobtrusive staff. Quiet.
Stayed in May 2024
Reviewed: May 23, 2024
Jon
United KingdomBathroom in our triple room was a bit dated. Other rooms I’ve stayed have been good with modern shower cubicles.
Great buffet breakfast. Clean modern decor. Good central location. Close to a car park. Good Starbucks coffee. Varied restaurant food.
Stayed in May 2024
Reviewed: May 23, 2024
Adrian
United KingdomVery disappointed you are cashless.
Excellent room, very well appointed and quiet. Your staff were brilliant, helpful, polite and friendly.
Stayed in May 2024
Reviewed: May 22, 2024
Ana
Portugalolder member of staff needs urgent deep training
parking garage across the street for 10, restaurant downstairs is convenient, wifi is fast for work which was helpful coming from so many places with bad signal.
Stayed in May 2024
Reviewed: May 21, 2024
Jo
United KingdomStaff really friendly and helpful. Corridor to our room could do with being decorated. Great choice at breakfast
Stayed in May 2024
Reviewed: May 21, 2024
Laura
United KingdomNothing at all, it was great.
Breakfast was exceptionally busy, but staff kept the food well stocked and tables cleared quickly. The room was quiet, comfortable, and the bed was great too. Staff helpful.
Stayed in May 2024
Reviewed: May 20, 2024
Larissa
United KingdomFantastic hotel. Stayed before and needed a last minute booking on Sunday night. Great value and so clean and comfortable. Will def book again.
Stayed in May 2024
Reviewed: May 20, 2024
Lewis
United Kingdom1. Only hand/body wash in bathroom and reception didn't have any real soap. 2. Breakfast was pretty much all English breakfast - fine, but it would have been nice to have more of a lighter/healthier option also. 3. No decent breakfast tea, only PG Tips (unless you want decaf); sausages were pretty poor. These things all feel like skimping, given the (expensive) price of the room.
1. Decent location. Car park right opposite. Short walk to John Lewis etc. 2. The room was fine - decent size, but had two big beds in it, so it felt cramped, despite its size. Small window; no way to look out.
Stayed in May 2024
Reviewed: May 19, 2024
H
United KingdomHotel as expected
Breakfast was nice. Room was clean and tidy. The vouchers at checkin was a nice touch
Stayed in May 2024
Reviewed: May 19, 2024
Sophie
United KingdomParking opposite. The breakfast staff were lovely and it was delicious.
Stayed in May 2024
Reviewed: May 18, 2024
Fábio
United KingdomNothing to complain about. Air con a little bit noisy, but just turn it off and you’re good.
Great location and value-for-money
Stayed in May 2024
Reviewed: May 18, 2024
Brent
New ZealandNil
Great room, bed, breakfast. Awesome art work in room. Great and helpful staff
Stayed in May 2024
Reviewed: May 18, 2024
Nick
United KingdomMy room toilet was continually running - faulty siphon valve. I couldn’t switch off the fan of the air con completely.
Stayed in May 2024
Reviewed: May 16, 2024
Matthew
SpainKey card to open room door was difficult to work sometimes.
Breakfast was very good but could have been hotter. Cleanliness was excellant.
Stayed in May 2024
Reviewed: May 16, 2024
Diana
United KingdomVery nice hotel. Quiet room. Very clean. Will stay here again
Stayed in May 2024
Reviewed: May 16, 2024
Stewart
United KingdomHairdryer blew cold air and not changed when I reported it Buffet breakfast at £13. I would have liked the option for a small breakfast.
Comfortable
Stayed in May 2024
Reviewed: May 16, 2024
Christopher
AustraliaIssue with the parking. We paid at reception and they validated the ticket however it took us 15 mins to get out as the ticket wasn't accepted and there were no staff on hand. They eventually answered a help call.
Location and staff. Food was great.
Stayed in May 2024
Reviewed: May 15, 2024
Tom
United KingdomLittle pricy but worth it for the location
Pretty close to Center, nice decor and clean
Stayed in May 2024
Reviewed: May 15, 2024
Paul
United KingdomWhen I added up the extras (additional cost of an OK but not exceptional breakfast, 24 hours charge for car park across the street) it actually wasn't such a bargain. The location was convenient but not particularly attractive. Might have been better to spend a tiny bit more money for somewhere genuinely nice. Hindsight is great!
Comfortable, easy walking distance to the city centre
Stayed in May 2024
Reviewed: May 13, 2024
Timothy
United KingdomReception and bar staff were very helpful indeed particularly Sophia, Ffion and Roy and Karen
Stayed in May 2024
Reviewed: May 11, 2024
Naomi
AustraliaVery clean and personable staff
Stayed in May 2024
Reviewed: May 10, 2024
Dino
FranceHairdryer was not very powerful. Shower was in bath could be awkward getting in and out.
Very good value. Comfy beds. Convenient for car park.
Stayed in May 2024
Reviewed: May 9, 2024
Miranda
United KingdomHad problems with the four cards not working I noticed that other guests had the same problem
First time stayed at this hotel pleased with everything will definitely stay here again
Stayed in May 2024
Reviewed: May 8, 2024
Michael
United KingdomGreat location.
Stayed in April 2024
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