They said I had an upgraded remote on which turned out not to be true. Secondly the room doors slam shut whenever anyone entered their room all down the corridor. Also a bit run down - see head board pic.

Nice people

Stayed in May 2024

Unfortuantly the housekeeping staff let the hotel down. Rubbish from previous occupant under bed. On our 2nd day our room was not cleaned when we arrived back from sightseeing at 16.30, no apologies and I had to go first to reception and thenfind the cleaners to collect new towels, teabags etc.

A very well thought out breakfast selection, dishes topped up all the time and tables cleared speedily.

Stayed in May 2024

All was good

Location and Staff

Stayed in May 2024

Slow replenishing breakfast items - bacon, sausage etc.

Located next to the railway station, close to all shops bars and restaurants Restaurant in hotel was good, although the service was a little slow, it wasn’t busy.

Stayed in May 2024

Soap dispensers are a bit rubbish

Very close to Brighton centre, clean, nice staff

Stayed in May 2024

Big stain on the carpet, the door did not automatically shut

Location and bed was very comfortable

Stayed in May 2024

Overall good experience. Only negatives would be the hotel is quite far from the town centre. The staff at reception were also not very friendly. Not much eye contact, and just the bare minimum.

Clean and spacious room. Good value for money

Stayed in May 2024

Although we paid for breakfast, the lady when we checked in, said that we didn't have breakfast, then a polite gentleman next to her, when I showed him our booking, said its OK, we can give them vouchers, but she didn't look happy about it and didn't apologise, as it was not our mistake. Then in the morning, when we went for breakfast, the vouchers that we were given were for 4 people, so we had to wait for the man to go and ask. They did let us go at the end, but my boys, 3 teenagers, were not happy waiting and said come on let's go. Did stress us for no reason.

Clean and very nice room

Stayed in May 2024

Slow bar service

Very comfortable beds

Stayed in May 2024

The doors slam on the stair well. Needs to have a noise dampener

Lovely modern hotel near the station

Stayed in May 2024

Air conditioning didn’t work & no fridge in room.

Beds were comfortable, great shower / hairdryer & breakfast was amazing,

Stayed in May 2024

Pleasant atmosphere

The friendliness of all staff and the way they went out of their way to help my wife in a wheelchair. They should be commended

Stayed in May 2024

The hotel does not have parking, you have to plan for parking fees at a paid parking.

The staff were very warm, welcoming and helpful; Simona please receive your flowers, you were very helpful and made my stay delightful.

Stayed in May 2024

All was good, especially for the price.

Really clean, decent sized room, great location and at the price cannot fault it. The lobby bar is great too for a quick drink before heading into Brighton

Stayed in May 2024

Very modern, cool and clean hotel, great location, nice staff

Stayed in May 2024

The staff were

Stayed in May 2024

The rooms do not match the look and feel of the lobby or the amazing staff. The rooms reminded me of a tired travel lodge. Location is good, everything is easy to access and walk to, but bear in mind it looks right on to the train station. Bed was really comfy just the rest of the room and 1990’s bathroom lets it down badly

Fabulous lobby and bar. Staff are fabulous, a real credit to the hotel

Stayed in May 2024

The tv couldn’t connect to phones so couldn’t access things like Netflix

Stayed in May 2024

There were small things like the bathroom door being in a super awkward place and the parts of the decorating in the bathroom needed going over but despite this you could clearly see everything was very clean.

The hotel was beauuuuuutiful, great location & staff were polite, helpful & approachable!

Stayed in May 2024

no fridge in the room

Room is cozy and nice

Stayed in May 2024

N/a

A fresh feeling hotel with a modern and inviting lobby. The beds were extremely comfortable. Good location.

Stayed in May 2024

How on earth can you have soapdispensers which hardly can be used due to the mounting-mechanism? Please remove the black humidity spots in the bathroom. Bathoom is generally a bit outdated. Remote control TV not working.

Spacious room. Clean. Affordable breakfast (13 pounds).

Stayed in May 2024

The cooked breakfast was undercooked and ingredients below par although there was plenty of choice. We couldn’t check in early which was unfortunate and told had to wait until 3pm.

The reception and bar areas are very well designed with a smart contemporary finish. The room was clean but average decor for a 4 star hotel.

Stayed in May 2024

I booked room with bath. I got room with disabled toilet 🤦🏼‍♀️

Location, cleanliness and stuff

Stayed in February 2024