North Terminal, Gatwick Airport, Horley, RH6 0PH, United Kingdom
#1 of 15 hotels in Horley
Guests' ChoiceBased on 13090 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
8.8
Value for money
7.7
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Emily
United KingdomNot many gluten free options for breakfast - it was quite a small selection and the sausages could be gluten free and that would make a huge difference
The location was perfect and so nice to be able to stay and have a drink before our flight in the lobby
Stayed in May 2024
Reviewed: June 6, 2024
Hazel
United KingdomN/A
Ease of location Beds were so comfortable
Stayed in June 2024
Reviewed: June 6, 2024
Superdv
United KingdomStaff were very friendly & the bed was super comfortable & being right on the airport means its a perfect stop for an early morning flight
Stayed in June 2024
Reviewed: June 6, 2024
Christine
United KingdomMaybe the rate is a little excessive
We came at night so had s snack but most restaurant were about to shut well kitchen had already shut down but we managed a little snack at Italian restaurant
Stayed in June 2024
Reviewed: June 6, 2024
Jeremy
United KingdomDifficult to book restaurant as busy
Stayed in June 2024
Reviewed: June 6, 2024
Chris
United KingdomThe location
Stayed in May 2024
Reviewed: June 6, 2024
Robert
United KingdomAn excellent, if somewhat expensive stay in an ideal location for an early flight from T5.
Stayed in April 2024
Reviewed: June 6, 2024
Mick
AustraliaNot really the fault of the property, but very poor soundproofing between our room which had a locked connected door to the room next door. A baby, quite young and very distressed cried intermittently across the night, waking us. It wouldn't have concerned us us quite as much if we didn't have an early flight the next morning. When thinking about contacting reception to discuss the problem the baby would settle, only to wake again shortly after. Maybe placing parents with infants in a separate area or not in co joined rooms would remedy this problem.
Very conveniently located and only a short undercover walk to Gatwick airport. Clean, comfortable rooms. Restaurant and bar on premises.
Stayed in June 2024
Reviewed: June 6, 2024
John
United States of AmericaConvenient location in N terminal Gatwick. Very professional and posh. Doorman gave us a great recommendation for a pub nearby. This will be our go-to when flying in/out
Stayed in June 2024
Reviewed: June 5, 2024
Ornella
CanadaClean,friendly and attentive.
Stayed in June 2024
Reviewed: June 5, 2024
Howard
New ZealandNothing
Perfect for early morning flight. Two minute walk from reception to check-in!
Stayed in June 2024
Reviewed: June 5, 2024
Irene
United KingdomThe black walls in the bathroom and black decor make It difficult to see if you’ve got poor eyesight.
Very comfortable and quiet rooms close to Gatwick North terminal.
Stayed in June 2024
Reviewed: June 5, 2024
Louise
United KingdomNothing
Great comfy beds. Well equipped. Kettle replaced immediately once I confirmed it wasn't working.
Stayed in May 2024
Reviewed: June 5, 2024
Karen
United KingdomService charge of 12% for a bottle of wine to take to the room
Large, clean room right next to the airport.
Stayed in June 2024
Reviewed: June 5, 2024
Sam
United KingdomClean,welcoming,attention to detail, peaceful and perfect location for north terminal.Highly recommend !
Stayed in June 2024
Reviewed: June 5, 2024
Zoe
United KingdomNothing
Great location for Gatwick Airport, good choice of restaurants & very relaxed vibe
Stayed in June 2024
Reviewed: June 5, 2024
Harris
United KingdomAccess to North Terminal
Stayed in May 2024
Reviewed: June 5, 2024
Suzanne
United KingdomPricey
Easy to get to flight
Stayed in June 2024
Reviewed: June 5, 2024
Keva
CanadaDirty carpets
Beautiful Aesthetics
Stayed in May 2024
Reviewed: June 5, 2024
Wayn
United States of AmericaNothing here to say.
Great staff; good location for our purposes; nice upgrade package!
Stayed in June 2024
Reviewed: June 5, 2024
Stacey
United KingdomOne bar member was a little rude at one stage ignored my order and eye rolled which was surprising when everyone else there was so brilliant.
I thought it was luxurious with great staff and brilliant rooms. Staff couldn’t help enough. Krystof especially made our trip specially as our toddler hadn’t flown before and we promised her to watch plans before and we couldn’t, however he got us in the private lounge for 10 mins alone so she could watch them which she loved and really made the night before flying off that more special.
Stayed in May 2024
Reviewed: June 5, 2024
Larry
CanadaLady could have been friendlier at check in
Super comfortable beds
Stayed in June 2024
Reviewed: June 4, 2024
Kieron
United KingdomSound proofing could be better. Noise from adjacent rooms / corridor.
Good location but a little expensive.
Stayed in June 2024
Reviewed: June 4, 2024
Karen
United KingdomOn arrival the staff where slightly confusing and we where held up but the rest of the staff where brilliant
Ideal location made our early morning flight a dream
Stayed in May 2024
Reviewed: June 4, 2024
Sarah
United KingdomMattress to soft, the room I booked wasn’t the room I got and was told booking.com is a 3rd party, the assistant at reception didn’t put our names down at the evening meal even thou she had asked if we like to book. Then waitresses 45mins for our main course at the Chinese restaurant as they forgot us!
Handy for airport
Stayed in June 2024
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