Singledge Lane, Dover, CT16 3EL, United Kingdom
#1 of 9 hotels in Dover
Guests' ChoiceBased on 1209 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 23 September 2024
Paul
United KingdomWe only stayed for one night so it was ok
Convenience to the port. We only stayed for one night
Stayed in September 2024
Reviewed: 20 September 2024
Anne
United KingdomThe catering options were really limited if this is four star. Bella Italia very much just food if you are hungry not a restaurant experience
Good parking. Good sized rooms
Stayed in September 2024
Reviewed: 20 September 2024
Jason
United KingdomRoom was spacious, clean and comfortable. Friendly staff. Free parking.
Stayed in September 2024
Reviewed: 19 September 2024
Linda
United KingdomTravel cot not available for baby.
Good location for the Ferry, 24 hour check in.
Stayed in September 2024
Reviewed: 19 September 2024
Ricky
United KingdomI hand a really noisy neighbour
It was clean and the staff were very friendly
Stayed in September 2024
Reviewed: 15 September 2024
Richman
United KingdomBathtub being plugged.
Bathroom shower did not drain well, but the staff was great. Dinner in the Italian restaurant was good too.
Stayed in September 2024
Reviewed: 13 September 2024
Jo-ann
United KingdomStrong chemical smell in room.
Excellent facilities. Great staff, really good breakfast. Very clean. Very comfortable bed.
Stayed in September 2024
Reviewed: 13 September 2024
Danshko
United KingdomIt wasn’t nice having guest from the room next to us shouting and banging the wall to tell us to be quiet. It’s the weekend and I don’t think that’s acceptable. We weren’t making much noise.
It was clean and very comfortable beds.
Stayed in July 2024
Reviewed: 10 September 2024
Ina
Puerto RicoLocation
Stayed in August 2024
Reviewed: 8 September 2024
Marie
United KingdomNothing
Everything was clean and tidy staff went out off their to help when I forgot my phone charger
Stayed in September 2024
Reviewed: 4 September 2024
Amber
United KingdomNothing
Functional, clean room, comfortable beds with very helpful staff.
Stayed in August 2024
Reviewed: 4 September 2024
Britta
United KingdomThe room was excellent. Clean, spacious and comfortable. The bathroom had a full size tub/shower. On site parking was free. The location is a outside of the centre of town, which suited us. Friendly staff. Quiet at night.
Stayed in September 2024
Reviewed: 2 September 2024
Michael
United KingdomNothing
The evening meal was excellent with good service.
Stayed in August 2024
Reviewed: 1 September 2024
Donna
United KingdomIt was hard to find the hotel when following sat nav, it's a tricky location
The hotel seems to be recently renovated, it was super clean,, breakfast was as expected for an IHG the room was comfy, it's a beautifully renovated hotel
Stayed in July 2024
Reviewed: 31 August 2024
Andrew
United StatesSmall Rooms
Location
Stayed in August 2024
Reviewed: 29 August 2024
Kelly
United KingdomOnly 10 mins away from the ferry port which was just what we wanted, plus parking on site and bar and restaurant
Stayed in August 2024
Reviewed: 28 August 2024
Dare
United KingdomBreakfast always late
Staff were exceptional
Stayed in August 2024
Reviewed: 28 August 2024
Mychelle
United KingdomBeautifully clean, great location for the ferry. Room was lovely, evening meal at Bella Italia was lovely. Staff great. One of the nicest Holiday Inns I have stayed at
Stayed in August 2024
Reviewed: 28 August 2024
Diane
United KingdomComfy beds
Stayed in August 2024
Reviewed: 27 August 2024
Andrew
United KingdomBreakfast was more expensive just because we didn't pay at reception which was less than 10 meters away.
Location to channel tunnel.
Stayed in August 2024
Reviewed: 26 August 2024
O'driscoll
United KingdomPrice change between time off booking and arriving
Breakfast
Stayed in July 2024
Reviewed: 26 August 2024
Nicholas
United KingdomNothing really
Room was spacious and clean, the on-site Italian restaurant was very handy and the food was pleasant and reasonably priced. Breakfast was very good, plenty of choice and set us up for a long day travelling!
Stayed in July 2024
Reviewed: 22 August 2024
Christian
NetherlandsWe ordered breakfast in our room. Would come in 15 minutes they said. After 50 minutes the warm breakfast was still not there. We had to leave to catch our ferry in time. So paid for nothing. Hope to get a refund for that breakfast.
Comfortable room. Kind staff.
Stayed in August 2024
Reviewed: 21 August 2024
Natalie
United KingdomThe bathroom needed a good deep clean as there was a left over cotton pad in the shower and the sink sides were gunky. I didn't think the breakfast was worth the price, next time I'll nip to tescos instead.
The location was perfect for where I wanted to be and the staff were so friendly. With the exception of the bathroom, the rest of the room was clean and comfy.
Stayed in August 2024
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