Singledge Lane, Dover, CT16 3EL, United Kingdom
#2 of 8 hotels in Dover
Guests' ChoiceBased on 1152 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 20 June 2024
Paul
United KingdomClean, efficient, corporate
Stayed in May 2024
Reviewed: 18 June 2024
Sarah
United KingdomNothing to report
Great location for onward travels, very comfortable and quiet.
Stayed in May 2024
Reviewed: 18 June 2024
Nigel
United KingdomFood was too expensive for what was presented.
Parking and the staff.
Stayed in May 2024
Reviewed: 18 June 2024
Deborah
United KingdomDid not like the hand/body wash provided it was parsley fragrance and was not nice . Tv in bar is on but you cannot hear it as music is playing in background . Would be better if they could put subtitles on.
Friendly staff nice clean hotel . Very relaxed atmosphere.
Stayed in June 2024
Reviewed: 17 June 2024
Kwee
SingaporeThere were steps leading to the room, which is not convenient for large luggage bags.
Clean and convenient.
Stayed in June 2024
Reviewed: 16 June 2024
Megan
SpainBaths! I find getting in and out of baths tricky, and a shower would be much easier for people of limited mobility. Last year when I enquired about a shower, I was told that there was only one "disabled" bathroom in the entire hotel.
The hotel is ideally placed for either an early or late ferry crossing. Breakfast was good, and the on site (mostly Italian based) restaurant meant a tasty meal could be enjoyed without having to drive anywhere. The staff all seemed pleasant and helpful.
Stayed in June 2024
Reviewed: 13 June 2024
Ukgirl
United KingdomThe restaurant was rather soulless and the food overpriced.
Staff were helpful and friendly. Rooms clean and beds comfortable. Free parking. Short drive to Le Shuttle. Would stay again
Stayed in June 2024
Reviewed: 12 June 2024
Paulette
United KingdomWe had mould on the net curtains in our room
The breakfast was fantastic . The location to Dover and the channel tunnel was geart and the beds were really comfortable and quiet at night
Stayed in June 2024
Reviewed: 10 June 2024
John
United KingdomCoaches parked right next to to my Porsche, they need is separate car park!
Good food a, great bar staff, clean complete rooms.
Stayed in June 2024
Reviewed: 10 June 2024
Paul
United KingdomReally friendly staff and excellent breakfast. Room was very clean and modern.
Stayed in June 2024
Reviewed: 9 June 2024
Robert
United KingdomAll went well - glad we looked at the access from the dual carriageway on the phone map beforehand.
Helpful staff, evening meal was fine. Good car parking. We stayed here to get away early for the ferry to Calais.
Stayed in May 2024
Reviewed: 1 June 2024
Izabela
United KingdomVery comfortable and clean. Staff friendly and polite.
Stayed in April 2024
Reviewed: 29 May 2024
Claire
United KingdomBeing woken up at yam for over 20 minutes and no explanation and couldn't go back to sleep
The room was quante
Stayed in May 2024
Reviewed: 28 May 2024
Richard
United KingdomNo breakfast but the supper was a bit limited
No
Stayed in May 2024
Reviewed: 23 May 2024
Peter
United KingdomBasic hotel, but perfectly adequate and convenient for one night before catching an early ferry to France the next morning. The Bella Italia restaurant on site was rather nicer than expected. Overall, pretty good value for money.
Stayed in May 2024
Reviewed: 14 May 2024
Brett
United StatesEverything as expected.
Stayed in May 2024
Reviewed: 12 May 2024
Trevor
United KingdomDidn’t dislike anything everything was good.
Very good breakfast lots of variety. On-site restaurant Bella Italia very good. Nice bar area. Staff couldn’t do enough for us.
Stayed in May 2024
Reviewed: 9 May 2024
Marc
United KingdomHard beds
Not far from the ferry ports Clean and fit for purpose Excellent customer service from the team who sorted us some packed breakfast for the kids.
Stayed in April 2024
Reviewed: 7 May 2024
Kevin
United KingdomThe aircon / heating / ventilation system in the room was unduly noisy which was disturbing. It also appeared to be affected by constructive interference from other noise sources (probably adjacent rooms' equivalent systems and/or the bathroom fan) which meant the humming sound level varied quite considerably depending where you were in the room.
Arrival was smooth and welcoming. Parking was excellent; well arranged at the front of the hotel and reasonably secure, with good oversight from the front desk / lobby area. The room was clean and well presented, as were the public areas. The Bella Italia restaurant provided a very good and reasonably priced evening meal without need to go elsewhere. The service in the restaurant was also good. The breakfast service in the same dining space was similarly good - wide selection and appreciated.
Stayed in April 2024
Reviewed: 3 May 2024
Timothy
United KingdomWiFi not good in room
Good location staff very helpful and friendly
Stayed in May 2024
Reviewed: 29 April 2024
David
United KingdomRoom was good, although a shame windows could not be opened. Meal was ok, considering the small scale on which kitchen operating on the evening we were there.
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United Kingdomnothing
Great staff, good room, close to the ferry port.
Stayed in April 2024
Reviewed: 25 April 2024
Geoff
United KingdomWe had asked for a twin room (for me and my brother-in-law) but were given a double. Staff on site solved our problem.
Convenience to facilities and port. Bt was serving even though it seemed closed after we had arrived quite late.
Stayed in March 2024
Reviewed: 18 April 2024
Steve
United KingdomRoom was excellent and comfortable.
Stayed in April 2024
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