Hougue Du Pommier Road, Castel, GY5 7FQ, United Kingdom
#2 of 5 hotels in Castel
Guests' ChoiceBased on 349 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
8.9
Staff
9.3
Value for money
8.7
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 19, 2024
Karen
United KingdomWould have liked to be nearer the sea. My personal choice. But only 1km away.
Clean comfortable friendly. Great food. Relaxed. Good for buses. Quiet area. Clean heated pool. Wildlife in gardens including hedgehogs! Beautiful rugged west coast beaches
Stayed in September 2024
Reviewed: September 19, 2024
Shirl
United KingdomNothing to dislike
Everything
Stayed in September 2024
Reviewed: September 17, 2024
Rachel
FranceA full length mirror and some hooks for coats would have been a welcome addition to the room, but I mentioned this to the manager and he said they were on order. Everything else was great.
Very enjoyable stay at Le Pommier, the staff are excellent, very friendly and are efficient during the busy breakfast service. The room was lovely, nice bathroom, plenty of drawers which you don't often get at hotels. We loved having breakfast in the conservatory, and we had the most delicious Sunday Lunch. The location is perfect close to the West coast beaches and there is a regular bus just outside which is a great way to get around the island. We would highly recommend.
Stayed in August 2024
Reviewed: September 16, 2024
Susan
United KingdomGreat accommodation, friendly staff nothing was to much trouble
Stayed in September 2024
Reviewed: September 15, 2024
Pamela
United KingdomThe coffee is awful and if you wanted something different like a cappuccino or latte you had to pay extra. The sound insulation between the room walls and floors is non existence resulting in you hearing every move in adjoining rooms.
Our stay was okay but attention to detail was lacking in some areas. The room was lovely and big with a replenished drinks tray. We stayed a week and the best meal we had was the Sunday lunch which is served until 3pm. Evening menu quite expensive when 10% service charge added. Hotel is in nice surroundings with a swimming pool.
Stayed in September 2024
Reviewed: September 15, 2024
Tracey
United KingdomCosy
Stayed in September 2024
Reviewed: September 15, 2024
Andrea
United KingdomExceptional staff, service and all round good value. A real gem, should be rated 4*!
Stayed in September 2024
Reviewed: September 14, 2024
Caroline
United KingdomSome staff seem a little nervous. Some trouble with internet was promptly actioned and solved when reported
Cleanliness and director of hotel very efficient
Stayed in September 2024
Reviewed: September 10, 2024
Pgoodguest
United KingdomLovely hotel. Friendly staff. Nice pool with reasonably warm water. Good food and comfortable rooms.
Stayed in September 2024
Reviewed: September 9, 2024
Cara
IrelandComfortable, lovely decor and a peaceful hotel
Stayed in September 2024
Reviewed: September 9, 2024
Quentin
LuxembourgThe shower was a bit small Coffee included in breakfast is more comparable to a light coffee infusion than a "black coffee"
Comfortable room with all amenities Heated swimming pool Good location to explore the island
Stayed in September 2024
Reviewed: September 9, 2024
Weston
United KingdomThe minute we arrived which was about five hours earlier than check in, the staff were brilliant. gave us a complimentary breakfast and made the room available in one hour of our arrival. All the staff went above and beyond to tend to us. we liked it so much we stayed in for dinner. The bar staff we good too also 2 singers were there over the weekend. The next day The manager Garin drove us to town and we got a bus for 3 pounds back to hotel stopped outside. The hotel is a fourteen minute drive to st Peters port. we highly recommend this place thanks.
Stayed in September 2024
Reviewed: September 9, 2024
John
United Kingdom2 functions on at the hotel while we were there which went on quite late. Service at breakfast struggled to cope a couple of times
Well presented, good facilities and food. Good location to explore the island
Stayed in September 2024
Reviewed: September 8, 2024
James
United KingdomWiFi problems but that’s really it!
Great stay with great rooms and friendly staff. Really enjoyed our second stay and I’m sure we’ll be back.
Stayed in August 2024
Reviewed: September 8, 2024
Andrew
United KingdomNothing
Comfortable bed and good sleep. A warm welcome from the owner
Stayed in September 2024
Reviewed: September 6, 2024
Ellen
United KingdomExpecting to be a little more 'french'. Tea and coffee at breakfast was very disappointing, so weak there was no taste.
Staff very helpful and pleasant.
Stayed in September 2024
Reviewed: September 6, 2024
Patrick
United KingdomSuperb breakfast! Great to have a swim in the pool before breakfast. Hotel was in a lovely setting. Very comfortable with great food. The staff were very helpful and friendly. Would love to return next year !
Stayed in September 2024
Reviewed: September 6, 2024
Michael
United KingdomMinor point. Not a lot of sound insulation between rooms. Suggest also adding soft door closing devices
Location is in a nice quiet spot and easy access to many beaches and walking areas. Very friendly staff
Stayed in September 2024
Reviewed: September 2, 2024
Anthony
United States of AmericaFridge in room Telephone in room to call front desk Internet keeper going in and out. Otherwise everything was good
Breakfast good
Stayed in September 2024
Reviewed: September 2, 2024
Darren
United KingdomThe room quality, breakfast, location and overall feel of the hotel were excellent. Only 15 mins walk from the Beach and easy access via bus to the rest of the island. We used the £11 2-day bus pass that allows you to hop on hop off all the buses (apart from a couple of specific night buses). Breakfast was great (although when we stayed someone was definitely trying to save coffee grounds in the filtered coffee; it was quite weak). The grounds and pool are lovely and although we didn't use the pool the water was clean and warm.
Stayed in August 2024
Reviewed: September 1, 2024
Anthony
United KingdomThere was a squashed fly left on the bedroom wall from the previous occupants all week, which the cleaner didn’t attend to (it was in clear site next to the door). The soap dispenser was left empty all week in the en suite bathroom, despite bringing this to the cleaners attention, so we purchased our own. Be careful when using the swimming pool. There are two bolts left at the bottom of the entrance steps from a previously installed handrail that you will step on if you don’t spot them. There are a number of missing tiles in the swimming pool, with some of the dislodged tiles on the floor of the pool, which again hurt your feet, so you do need to have a cleaning up session for 10 minutes to make it safe before a family swim. The staff do nothing if guests are swimming and an unruly family arrive, with children jumping in and filling the pool with inflatables, preventing guests from swimming, so be prepared to cut your session short or confront the guests yourself should this happen.
The location is good. Close to some of the best beaches (both busy and quiet) along the west coast. There are some nice walks which you can do from the hotel. There is no road or airport noise.
Stayed in August 2024
Reviewed: August 31, 2024
Bethany
United KingdomNothing!
Lovely room, restaurant and bar area. Very clean. Staff were kind and helpful. Great location.
Stayed in August 2024
Reviewed: August 30, 2024
Sanjay
United KingdomEverything
Loved everything about the hotel.
Stayed in August 2024
Reviewed: August 30, 2024
Judith
United KingdomNothing
The breakfast was lovely My room was beautiful The pool was warm and enjoyed by my family
Stayed in August 2024
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