Unfortunately there is no AC although there is a fan in the room. It wasn't necessary for us at this time but I can imagine it may be hot in the summer months.

Everything was perfect. The staff were friendly and extremely helpful as well as professional. Onsite parking was one of the reasons I booked the hotel and it was very convenient and easy to access.

Stayed in June 2024

Room was on the 3rd floor and was too hot, no air conditioning so we had to put the fan on which was noisy. Limited head height in parts of the room.

Staff very friendly, nice building and outside garden. Good location, close to Bath centre.

Stayed in June 2024

Room temperature was difficult to regulate and ran warm the entire time. The walk from the elevator to the back section of the hotel with luggage was a struggle. Our shower didn’t drain well but was a nice room otherwise. Also, the back section was quite noisy as doors seemed to slam shut and there was a larger gap under the door so it got loud.

The decor and the vibe of the hotel was lovely. Location was decent but that hill is no joke to walk back up every day. Staff was very attentive, friendly and helpful.

Stayed in May 2024

Our room was down a little corridor, where we could hear our neighbours talking when they returned to their room. Due to creaky floorboards, aware of the guests above us walking around. Nature of the building I guess, not enough to put us off staying again.

Lovely to park up and walk into the centre. Staff very cheerful and welcoming. Check in and out straightforward. Hotel had a nice feel to it with great looking dining area and bar. Our room was booked as small, but bigger than expected. Cooked breakfast very tasty. All in all, a very enjoyable stay.

Stayed in May 2024

Air conditioning

Overall nice comfortable stay

Stayed in June 2024

Noise of loud guests at 3:30 but this was dealt with quickly, couldn't find the number for reception, long walk to room

Staff, clean, size of room, comfortable

Stayed in May 2024

Breakfast was quite expensive, but food was really nice

Location closer to tourist sites than expected Clean hotel Staff really helpful

Stayed in May 2024

Iron was provided but ineffective. Was going to have a drink in the bar after a meal out but smell of deep fried food was very strong.

Room was newly decorated, comfortable bed, good shower, pleasant staff, manageable walk into town, parking for £10 from early in the day prior to check in.

Stayed in June 2024

Windows didn't open more than ½inch. A long winding route from the lift to the room, with various stairs in-between. I thought booking included breakfast but it didn't. Will have to be more careful next time I use booking. com. Hotel located at the top of a very steep hill.

Lovely room with a great view. Clean and comfortable. Staff very polite and courteous. Bathroom sparkling!

Stayed in May 2024

The walk up the hill 😀

The age and style. Beautiful

Stayed in May 2024

Lovely clean and comfortable room. Fabulous location. Food very nice.

Stayed in May 2024

Walking up the hill

Great view across Bath, lovely old property

Stayed in May 2024

Very good location, close to the centre.

Stayed in May 2024

Such a lovely warm welcome by fabulous staff. Lovely old hotel up steep road with ample carparks for a reasonable fee. Easy bus commute up & down Lansdown Road if required. Getting to room with heavy bags was a real mission with very narrow corridors in places, steep stairs all along the way up to Level 3. Reception did offer to carry bags but did not mention stairs and narrowness so we declined their kind offer. Is a very small elevator on ground floor to get you to top floors which helped. Library was lovely & warm, lounge bar well stocked and dining room had large ceiling with lots of light flooding in. Food selection was very good and delicious, as was our cooked breakfast the next morning. Rooms were heated underfloor and slept with a window open. Bathroom was roomy and wellstocked with supplies. Very hot water. Shower was lovely & warm. Thanks to all the staff we dealt with. Was a delightful stay in Bath.

Stayed in May 2024

It is difficult to walk to the town centre or anywhere because of hills. Back entrance to hotel was difficult and dirty.

Good value and comfortable Good distance to Bristol Airport Nice meal in Nice restaurant

Stayed in May 2024

Having to pay extra for parking.

The location was practical as it wasn't too close to the centre but not too far away.

Stayed in May 2024

Limited car parking spaces

Upmarket hotel that retains a welcoming & comfortable feel. Staff were very helpful and they served an excellent breakfast.

Stayed in May 2024

Staff friendly and a nice bar and garden to sit in which we used on a warm afternoon. Hotel was clean and nice atmosphere.

Nice old hotel. My only problem was the lack of air conditioning. I found it very hot in the room despite the fan provided. I would stay again but in colder weather

Stayed in May 2024

Still needs some work on decor. Bedrooms looked like refurbished recently except for carpets which looked a bit old .

The breakfast was very good and the dinning room was a lovely room.

Stayed in May 2024

Carpets in corridors could do with replacing.

Location good. Breakfast very good.

Stayed in May 2024

If you park a vehicle, there is a £10 per night fee.

Love the charm of this hotel. There was a portable aircon unit and fan provided, if the weather is warm. Location is great, close enough to walk to the city centre if you don’t mind walking uphill on return. Breakfast was cooked to order and delicious. Staff were pleasant and attentive. The hotel is a little tired in places but we would stay here again.

Stayed in May 2024

The coffee!

Perfect location. Bedroom good. Bathroom good

Stayed in May 2024

Ideal location

Stayed in May 2024

Staff customer service average. Room to warm at night 20 degrees outside.

Lovely building

Stayed in May 2024