Central Promenade, 12 Mostyn Crescent, Llandudno, LL30 1AR, United Kingdom
#33 of 45 hotels in Llandudno
Guests' ChoiceBased on 2161 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.8
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 July 2024
Tudor
United KingdomSome obvious visual repairs needed. Room had an emergency exit with back up lighting which was constantly on which some may find a problem
Location
Stayed in July 2024
Reviewed: 5 July 2024
Christine
United KingdomFood
Location
Stayed in July 2024
Reviewed: 2 July 2024
Stephanie
United KingdomNo hairdryer even though it was advertised as having them in rooms bin wasn’t emptied someone’s chippy rappers in bin which made room smell of a chippy
Room was spacious and lovely sea view.
Stayed in June 2024
Reviewed: 2 July 2024
Leona
United Kingdomour room was good needs alittle organising and the sink in the bathroom needs to be smaller as it was uncomfortable trying to use the toilet very close together
location was really good staff very good
Stayed in June 2024
Reviewed: 2 July 2024
Russell
United KingdomLocation, Staff, Breakfast, parking,
Stayed in June 2024
Reviewed: 1 July 2024
Tina
United KingdomClean tidy room. Use of a lift. Near the beach.
Stayed in June 2024
Reviewed: 30 June 2024
Sandra
United KingdomThe only thing I noticed was that the stair carpet was slightly worn in places
The hotel is in a prominent position to be able to see all of the bay of Llandudno from the sea view rooms. There was plenty of choice for breakfast served by very friendly and helpful staff.
Stayed in June 2024
Reviewed: 30 June 2024
Penny
United KingdomNothing
Great location, easy parking on road. Exceptional staff
Stayed in June 2024
Reviewed: 30 June 2024
Mrs
United KingdomThe crazy seagull, who rudely wake me up first thing in the morning when I was hoping for a final lie in.
The view from the room.
Stayed in June 2024
Reviewed: 29 June 2024
Julie
United KingdomWould of been nice if they served a latte at the bar instant coffee is not the same but that's just a preference
Lovely room with a beautiful view of the sea with car park
Stayed in June 2024
Reviewed: 29 June 2024
Christine
United KingdomSome fibre cereal would have been nice
Good.Served with a smile.Tables. clean and we'll presented
Stayed in June 2024
Reviewed: 29 June 2024
Andrew
United KingdomChecking stated as 3pm to 9pm, we rushed to get there for 9pm, to find reception was open until 11:00pm.
Great location and excellent breakfast, everything was great.
Stayed in June 2024
Reviewed: 28 June 2024
Julie
United KingdomRoom needed decorating but all furniture was new.
Great location and a car park around the back. Nice comfy bed. Lovely bar area looking out at the sea.
Stayed in June 2024
Reviewed: 27 June 2024
Angela
United KingdomTight parking
Great staff, excellent breakfast, good location
Stayed in June 2024
Reviewed: 27 June 2024
Gary
United KingdomNothing
Sea view deluxe room. Very comfy beds and car parking.
Stayed in June 2024
Reviewed: 26 June 2024
Gill
United KingdomClean and tidy
Stayed in May 2024
Reviewed: 25 June 2024
Jjz001
United KingdomExcellent staff. Very helpful and jolly. Location is excellent too. With on site parking. Also access via the front and rear of the property is very handy. Also, being a sufferer of food allergies and intolerances, the staff were more than happy to store my specific food items in the fridge.
Stayed in June 2024
Reviewed: 25 June 2024
Adrian
United KingdomThe outlook from the room wasn't great, but they can't control that!
The staff are so attentive and friendly. Nothing was too much trouble for them. Lovely, large, clean and comfortable room. Will definitely stay there again, and hopefully secure a seaview room next time. Would certainly recommend this hotel. 👍😎🙂
Stayed in June 2024
Reviewed: 24 June 2024
Schutte
United KingdomEveryone was really sweet and caring
Stayed in June 2024
Reviewed: 24 June 2024
Thomson
United KingdomWould have liked a quadruple season view room.. but couldn’t find one in room list
Modern and clean
Stayed in June 2024
Reviewed: 22 June 2024
Wendy
United KingdomSea gulls tapping on the window at 5.30 in the morning . Highly amusing thank god were early risers .😂
Very central amazing sea views . Bed was very comfortable , easy check in staff very pleasant.
Stayed in June 2024
Reviewed: 18 June 2024
Rehman
PakistanHeating facility was poor. Requested 3 times to the staff they didn't help us. He said everything is fine twice but third time he said now he switch it on but still there was no heating whole night
Stayed in June 2024
Reviewed: 10 June 2024
Andy
United KingdomGood location, clean and comfortable, nice staff, decent breakfast, good price
Stayed in June 2024
Reviewed: 9 June 2024
Terence
United KingdomIt would be perfect if there are some hooks for hanging the clothes during the shower time. :o)
The room was clean and tidy. The bed was comfort.
Stayed in June 2024
Reviewed: 9 June 2024
Hartley
United KingdomGreat stay, very comfortable
Stayed in June 2024
Ghent, Belgium
Oklahoma City, USA
Banská Bystrica, Slovakia
Fongafale, Tuvalu
Rome, Italy
Kingston, Jamaica
Jodhpur, India
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content