Just the fact that there is no food/room service after 2.30 Pm

Lovely hotel in a lovely location, with a chirpy chap on reception. We were staying there as attending the Taylor Swift concert at Murrayfield and didn't get back until late and they were very accommodating (no pun intended). So only slept there and didn't really get to experience the hotel and area properly. There wasn't any food available by the time we got there just after 2.30 pm and as we were being picked up by taxi at 3.45 pm to take us to Murrayfield, we were hungry. We had planned to get there earlier but our first train was delayed by 30 minutes which meant we missed our connection to Burntisland. There were no taxis available when we finally got to the station at Burntisland (School run time at 2 pm apparently) as the hotel is about a 30 minute walk away, but on the advice of one of the local taxis firms we walked to the high street and got a bus, we only had to wait about 10 minutes and it stops just outside the hotel. We didn't book breakfast as we wanted to spend a few hours in Edinburgh before we headed home. (Had breakfast at the Edinburgh Larder in Black friars street which highly recommend).I have to say you think this hotel is miles away if you want to visit Edinburgh, but with the bus and train you can be in Edinburgh in about 45 minutes, plus you get to go over the stunning Forth railway bridge, views are amazing.

Stayed in June 2024

The staff were very helpful throughout, at night it was lovely and quiet to get a good night's sleep!

Stayed in June 2024

The staff was fabulous, really accommodating

Stayed in June 2024

Staff were fantastic. Very friendly and they provided secure bike storage.

Stayed in May 2024

Greasy fries bread at breakfast.Its Scotland should be tatti scones.

Room with balcony and lovely sea view

Stayed in May 2024

Breakfast was lovely

Stayed in May 2024

It was very clean and nice room. The staff was very helpful and breakfast was delicious.

Stayed in May 2024

No major issues.

Nice room with good beds, vintage touch. Food was great, friendly staff. Parking no problem, lots of space around to sit outside.

Stayed in May 2024

Maybe serve fresh pots of tea/coffee to tables instead of self service option which wasn’t very hot.

Lovely breakfast room overlooking the beach beyond. Well laid out and self service for initial breakfast items ie juice, cereals and tea or coffee. Order taken and served quickly for hot breakfast items.

Stayed in May 2024

The rooms weren't really as advertised and the "garden" view was actually bush view. there is a difference, especially when paying extra for it

great service

Stayed in May 2024

Out standing location, meals were great. great value for money

Stayed in April 2024

A very good hotel! The staff was very friendly and helpful, and the dinner + breakfast delicious. The bedroom was large, lovely and very well equipped, with a terrasse. The terrasse of the hotel in the garden was very nice, we enjoyed a wonderful evening there. We really appreciated our stay.

Stayed in May 2024

Stay was not long enough to make any comments.

Wife liked the breakfast and I’m not going to argue with her.

Stayed in May 2024

No lift, thin walls

View, breakfast

Stayed in May 2024

View and serenity spoilt by passing trains right in front of the hotel room view. Water was just not hot or warm enough. Tv needs to be upgraded to smart Tv. Had to press toilet flush button really hard in wall. Bottled water would be good in room.

Breakfast was excellent hot and fresh made to order. Staff very friendly. Location and surroundings very scenic. Perfect sea view room number 5. Good facilities in the room.

Stayed in May 2024

Bedroom was a wee bit tired and could do with a freshen up

Beautiful location and the staff were totally amazing!!! Nothing was too much for any of them and if you asked anything the response was immediate and so friendly!!

Stayed in April 2024

the rooms could do with a refresh, but they were comfortable, and the evening meal menu was limited

The staff were brilliant, the food was good, there was great views of the coast, and there was ample parking

Stayed in April 2024

Rail track on other side of main road, but it was no issue for us.

Relatively new owners who are making improvements to this hotel. Room good, food good and all at a reasonable cost.

Stayed in February 2024

Room was a bit small and dated..but clean and tidy.. Room could do with a makeover and fan in toilet was really loud.. Could here every footstep from room above.

Staff made you feel welcome 🤗 and always happy 😆 food was amazing and most important my granddaughter lovey it and in Sunday we had Easter disco games egg hunt..superb 👍

Stayed in March 2024

N/a

Our room was a good size,with a nice view out the window,but even better with a balcony, The breakfast was excellent aswell,well cooked and plenty choices.

Stayed in March 2024

Nothing at all.

The breakfast was exceptionally delicious. We had dinner there as well and it was terrific. The staff were very helpful and friendly. The view was tremendous.

Stayed in March 2024

Worked in hotels I could pick up points that wasn’t great however the room was ok furnished lovely decorated to a high standard the bed was clean huge and very comfortable slept really good in it The view was nice would be unreal on a warm day Breakfast was from 8am howeva wen we arrived down stairs it was all in darkness however the chef did tell us to find a seat wen he got the lights and he even grabbed us and the other man a cuppa while he got sorted Was a wedding on that we was told about wen booking in there was loud music on til 12 but to be really honest once the tv was on it didn’t bother us and didn’t disturb us or our sleep which was fantastic Breakfast was really nice and hot wen it was served and again a lovely view while eating it Would use again really good price

Stayed in March 2024

The coffee was awful - too dilute and probably instant.

Very good meals both in the evening and breakfast, apart from the coffee.

Stayed in February 2024

Nothing

Breakfast was very good. The hotel made your breakfast to order, which was great as it was really hot.

Stayed in January 2024