9-12 Priestgate, Darlington, DL1 1NW, United Kingdom
#12 of 13 hotels in Darlington
Guests' ChoiceBased on 2164 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.6
Staff
8.5
Value for money
7.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Ogunseye
United Kingdomswitching on fire alarm was really a nightmare for me
the breakfast was superb and i had to take more.
Stayed in May 2024
Reviewed: May 27, 2024
Barrie
United KingdomClose to centre
Stayed in April 2024
Reviewed: May 27, 2024
Louise
United KingdomShower wasn’t great - very weak. Also general noise - not disruptive to sleep (I always have earplugs), but there do seem to be a lot of very squeaky floorboards in corridors and rooms.
Great location, room was huge, as was the bed! Lovely, clean bathroom with toiletries and plenty of towels.
Stayed in May 2024
Reviewed: May 25, 2024
Prem
United KingdomThe break fast menu to be reverted back to December 2023 and January 2024 time in the down stairs. Clean needs to improve.
Stayed in May 2024
Reviewed: May 23, 2024
Mark
United KingdomThe Evening Resturant choice was a bit limited, breakfast it was Ok but there wasnt much in the way of fruit choices but cooked breakfast was excellent.
Hotel & parking were perfect centre of town easy to get too. Reception friendly & efficient the room was a little small but clean & comfortable and had the expected condiments for tea & coffee and in the bathroom.
Stayed in May 2024
Reviewed: May 23, 2024
Folkert
NetherlandsNoisy, pub outside, also thin walls. Temperature high no airco.
The ballroom
Stayed in May 2024
Reviewed: May 20, 2024
Marc
United KingdomParking
Internet
Stayed in May 2024
Reviewed: May 19, 2024
Hb
United KingdomThe room wasn’t very big. I asked for a quiet room, the hotel did message me to say they couldn’t guarantee this because the hotel is in a town centre but the room I was given overlooked a late night karaoke bar which was incredibly noisy. Bring your earplugs!
Friendly staff, very clean room
Stayed in May 2024
Reviewed: May 18, 2024
Alan
United KingdomAn out of order lift. Breakfast seemed a bit chaotic.
Ideal location and very comfortable and clean.
Stayed in April 2024
Reviewed: May 18, 2024
Ian
SwedenNoisy room on one night due to unruly guests
Friendly staff and good location
Stayed in April 2024
Reviewed: May 16, 2024
Julie
United KingdomDoors banging very loud early morning. No information in rooms and didn't like view of fire escapes and bins.
Room clean, breakfast very good, location very good
Stayed in May 2024
Reviewed: May 15, 2024
Sadanand
United Arab EmiratesThey didn't provide water bottles in the room. I had to purchase it from the bar which was costly.
Location was good. Breakfast was excellent. Rooms was also neat and clean.
Stayed in May 2024
Reviewed: May 13, 2024
Michael
United KingdomBreakfast. Rooms not cleaned
Location
Stayed in May 2024
Reviewed: May 13, 2024
Anne
United KingdomLack of staff Breakfast was disappointing, the hot food was not replenished, people were waiting for the hot plate to be re stocked, the food came out in dribs & drabs.
Location good, room clean
Stayed in May 2024
Reviewed: May 13, 2024
Chris
United KingdomToo many stairs because lift out of order and chaotic breakfast service
Location and reception staff
Stayed in May 2024
Reviewed: May 13, 2024
Raymond
United KingdomI was on the 3rd floor, but there was only a lift to 2nd floor, didn't bother me too much but would be a big problem for some people. The breakfast was a bit disappointing as they keep running out of bacon, also one day the coffee machine did not work as well. If you can manage without bacon the breakfast was quite good.
Nice clean room and comfy bed, it also had a bath and everything worked, so no complaints with room.
Stayed in May 2024
Reviewed: May 11, 2024
Matthew
United KingdomBreakfast wasn't the best, not much choice & staff sparce
clean modern room, on the small size but fine for a 1 night stay
Stayed in May 2024
Reviewed: May 3, 2024
Marie
United KingdomThe breakfast was an absolute joke, it had been move to another place and was not set up well. By 08.30, there was no more fruits (only pieces of skin), no more pastries, horrible instant coffee, no alternative milk and glassware for the "juice" unhelpful staff
Welcoming staff at the front desk Quiet rooms, quiet enough corridors - if you can find your room - a real maze ! Very Good location from the train station and to go out for dinner
Stayed in May 2024
Reviewed: May 1, 2024
Kenneth
United KingdomThe hotel needed more staff, Saturday morning breakfast was awful , only one member of staff was present, the hot food had run out and not replenished and we were at breakfast at 8 30
Stayed in April 2024
Reviewed: May 1, 2024
Steven
United KingdomShortage of staff meant waiting to be served on occasion. Limited menu options.
Great location near the centre. Room was clean, staff were friendly.
Stayed in March 2024
Reviewed: April 29, 2024
Mark
United KingdomThe situation of the room, too many stairs to get to the room, my legs don't work to well these days.
Iron and ironing board in room.
Stayed in April 2024
Reviewed: April 27, 2024
Nellie
United KingdomThe taste is horrible.
Breakfast is ok, but their menu in the evening is poor. Is not freshly prepared.
Stayed in April 2024
Reviewed: April 23, 2024
John
United KingdomSee above
Comfortable room. Bit of a maze to get to the room. Pleasant staff, good breakfast although the tables were a bit cramped for 2 people. Preferred the upstairs breakfast room which we'd used before.
Stayed in March 2024
Reviewed: April 22, 2024
Nicholas
United KingdomLots of noise throughout the night which woke me several times. Apparently staff were preparing a room for a wedding reception the next day, but that was no comfort for residents trying to sleep.
The location and the hotel were perfect, especially the underground secure parking.
Stayed in March 2024
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