9-12 Priestgate, Darlington, DL1 1NW, United Kingdom
#12 of 13 hotels in Darlington
Guests' ChoiceBased on 2164 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.6
Staff
8.5
Value for money
7.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 28, 2024
Anwen
United KingdomDisappointed in both breakfasts - Buffet Breakfast did not serve pancakes although showed as available online and coffee was really, really strong and tepid on reaching my room. Only 2 small pats of butter supplied for toast....just a scraping really. Cooked Breakfast included 1 mushroom not cooked through, half a tomato grilled pus 3 veggie sausages and toast only grilled on one side !! Not impressed with this and left feeling quite hungry. Coffee as above...could not drink it.
Room was comfortable and quiet, tea, coffee etc available, plenty of towels...lift to my floor. The staff I encountered were pleasant and helpful.
Stayed in January 2024
Reviewed: January 28, 2024
Tracey
United KingdomHard to find the car park & noises fan early in the morning, twin beds was very small , but we was offered a double when we arrived
It was town centre
Stayed in January 2024
Reviewed: January 26, 2024
Lily
United Kingdombed covers had bloodstains on them. and on the lamp. breakfast wasn’t good at all, it was advertised to be a buffet, but when i went no staff made any effort to welcome me or tell me what to do, so all i could have was cereal.
good room overall, convenient, comfy bed
Stayed in January 2024
Reviewed: January 26, 2024
Merlin
United KingdomThe lack of parking spaces. It was quite a long way to walk with suitcases on a cold January night in a place I don’t know. I was also disappointed that we didn’t have a bath as this was an advertised feature of the Standard Double Room booked.
The bed was comfortable and overall, the stay was very good value for money. The breakfast was varied and really enjoyable.
Stayed in January 2024
Reviewed: January 23, 2024
Darren
United KingdomPlug in sink was stuck in down position. Pressure of shower with hot water was weak. Curtain plinth was broken. light switch didnt work on one side of the bed. ripped wallpaper.
Stayed in January 2024
Reviewed: January 22, 2024
Carol
United KingdomThe stairs to the third floor, I have mobility issues, but in fairness I should have said so at reception and asked for another room.
The location was perfect for our trip
Stayed in January 2024
Reviewed: January 19, 2024
Howard
JerseyThe hotel restaurant is now closed and food is limited to bar food menu in the bar area.
Central location, clean comfortable room, secure under-cover car park and friendly staff.
Stayed in January 2024
Reviewed: January 19, 2024
Jamie
United KingdomThe layout of the building was like a maze, up, down and round to get to your room, room was very small, took ages to get warm and the shower only got lukewarm
Staff were great and was on site parking
Stayed in January 2024
Reviewed: January 13, 2024
Peter
United KingdomWe had to use the lift to the 2nd floor,then we had to climb 25 stairs to get to our floor level. We are both in our 70s carrying our luggage and we both have health issues.
Close to the town centre
Stayed in January 2024
Reviewed: January 3, 2024
Jennifer
United KingdomNot all rooms have a fridge, was able to change rooms easily though
Central
Stayed in January 2024
Reviewed: January 2, 2024
Vicky
United KingdomFound two small bags in bathroom that had white power still in them.drugs defo. Was a shock to find them. Fire alarm went off the night we were staying.Stood outside for half hour then let back in with no staff to explain whot happened or sorry it went off.
In the town centre very near shops
Stayed in December 2023
Reviewed: January 1, 2024
Jane
United KingdomBreakfast, it was served in an area near reception, not the lovely dining room. Not enough staff available to keep everything topped up, take orders, serve.
Big, well cleaned and equipped room. Car park under the hotel and only £5 for 24hrs. Hotel in the centre of town, near shops, bars and restaurants.
Stayed in December 2023
Reviewed: January 1, 2024
Joanne
United KingdomLighting in the room very subdued, could do with a brighter light available.
Excellent location, great staff.
Stayed in December 2023
Reviewed: January 1, 2024
Stephanie
United KingdomBed was not comfortable, there was a dip in the middle which made for a restless night. Breakfast choice was poor for the price. I ordered the scotch pancakes to be told there wasnt any so i ordered the porridge which was quite frank unedible so i ended up paying £15 for a cup of coffe and 2 toast. I would not have the breakfast again.
Staff were friendly
Stayed in December 2023
Reviewed: December 31, 2023
Dorothy
United KingdomIt was difficult to get into by road and the car park was very difficult.
It was smart, clean and fresh with all facilities needed.
Stayed in December 2023
Reviewed: December 24, 2023
Helen
United KingdomEvening meal could have been more choices.
Lovely full breakfast. Friendly and helpful staff. Peaceful hotel and very comfortable bed. Very roomy shower.
Stayed in December 2023
Reviewed: December 20, 2023
Cathryn
United KingdomIt’s not a dislike and it didn’t affect my stay as I travelled alone, but there wasn’t much floor space around the bed. May be worth considering if travelling as a couple or for longer than one night, but it wouldn’t put me off.
Clean and comfortable room. I requested a quiet room and I wasn’t disturbed at all.
Stayed in December 2023
Reviewed: December 19, 2023
Robert
IrelandLovely hotel, all areas seem to have been refreshed to a very good standard great location and very friendly and helpful staff
Stayed in December 2023
Reviewed: December 13, 2023
Rose
United KingdomThe lift was out of order between the 2nd and 3rd floor, which was an inconvenieance, as my mother in law has a heart condition. However, a room change was offered, but the alternative room only had a shower.
Cosy room, with ensuite bath. Friendly and helpful staff. Clean. Comfortable bed.
Stayed in December 2023
Reviewed: December 11, 2023
Chris
United KingdomThe room was tired, looked dated and really needs an update.
The communal areas were to a high spec.
Stayed in December 2023
Reviewed: December 10, 2023
Ananthavel
United KingdomBreakfast
Good
Stayed in December 2023
Reviewed: December 6, 2023
Craig
United KingdomThe toilet didn’t flush and the reception said the maintenance didn’t come on shift till Monday and the car park was small although we did get a spot.
Great location right in middle of town with lovely bog clean room and comfy bed.
Stayed in December 2023
Reviewed: December 1, 2023
Tw
United KingdomLong wait for breakfast from ordering to serving 25 minutes plus.
Stayed in November 2023
Reviewed: November 30, 2023
Musgrave
United KingdomNothing
Very luxurious room, clean with excellent staff and service
Stayed in November 2023
Reviewed: November 28, 2023
Karen
United KingdomBreakfast system felt a bit messy. A menu card on each table stating what was available to be cooked to order and then ordered from the bar would have been good. Two poached eggs on a plate and then get your own toast felt a bit odd.
Lovely welcome from a very helpful receptionist on arrival. Hotel layout well explained so helping us locate our room.
Stayed in November 2023
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