5-6 High Street, Egham, TW20 9EA, United Kingdom
#2 of 11 hotels in Egham
Guests' ChoiceBased on 432 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
9.2
Staff
9.5
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Richard
United KingdomGreat location for the BMW PGA Championship
Stayed in September 2024
Reviewed: 20 September 2024
Bernie
United KingdomNothing
Beautifully furnished throughout, and no expense spared on decor. Bed and pillows extremely comfortable. Very nice breakfast.
Stayed in September 2024
Reviewed: 20 September 2024
Martin
United KingdomRoom too hot and unable to open a window.. extractor fan in bathroom was on all the time, it was very loud and as I’m a light sleeper, kept ,e awake all night. Shame, because the bed was super comfy.
The staff were all very nice. The bed was super comfy. Dinner was great.
Stayed in September 2024
Reviewed: 16 September 2024
Piotr
PolandNothing to mention.
A unique atmosphere and style.
Stayed in September 2024
Reviewed: 16 September 2024
Ileana
United KingdomNothing really, it was only a night stay for a specific reason so it was good!
Hotel was very nice, lovely decor, clean and comfortable. Good location for my needs and easily accessible. Nice amenities included with the room!
Stayed in September 2024
Reviewed: 1 September 2024
Daisy
SwitzerlandService not the quickest- made up by lovely staff! The bed is small if you have to sleep in it with 2 people.
The food is excellent The rooms small but very nicely decorated The breakfast included in the price - really great value for money! Lovely staff!!
Stayed in August 2024
Reviewed: 31 August 2024
Jo-anne
United KingdomJust a little bit noisy from the road (particularly motorbikes) but it didn’t last
Lovely rooms, lovely food, lovely staff
Stayed in August 2024
Reviewed: 27 August 2024
Sarah
AustraliaAll good
Close to Heathrow airport. Super comfy beds. Lovely decor. Let us have late check out. Very helpful friendly staff.
Stayed in August 2024
Reviewed: 27 August 2024
William
United Kingdomnot msch it actually blew my mind
i did not hsve bfast because i had an earky appointment
Stayed in August 2024
Reviewed: 27 August 2024
Roundyefc1
United KingdomNothing.
The locality to the airport yet without planes over head every few minutes was brilliant. The food in the restaurant of an evening was nothing short of fantastic - very opulent in presentation and the tastes were stunning. The price in the restaurant was pleasantly surprising given the presentation and menu on offer - we were very impressed. The breakfast was lovely also, great food and great service throughout our stay. The brass bath in the room and the large bathroom was stunning and really impressive given the wonderful price we paid - If ever we fly from Heathrow again, we will be staying at the king's arms without a doubt.
Stayed in June 2024
Reviewed: 25 August 2024
Amita
United KingdomVery welcoming, friendly staff , lovely food , amazing room. Perfect location
Stayed in August 2024
Reviewed: 25 August 2024
Sonel
United KingdomCarpet was stained. The espresso machine was leaking water and the tap in the bath didn't do the job so the water drained as you were sat in it. We mentioned these issues qhen we checked out and were told they already knew about them? Such a shame as these a simple fixes. We loved this place and it should be 5 star but I'd say ignoring the maintenance issues makes is a 4.
Lovely quirky room with great decor and copper bath.
Stayed in August 2024
Reviewed: 22 August 2024
Martin
United KingdomNo issues what so ever
Everything especially the staff
Stayed in August 2024
Reviewed: 22 August 2024
Megan
FranceThe food was excellent, lovely staff and the interior decor was on point. We really enjoyed our stay and how close it was to Windsor and Heathrow.
Stayed in August 2024
Reviewed: 18 August 2024
Gillian
United KingdomNothing
The room was exceptional, high quality, comfortable. We ate in the restaurant and also had breakfast, beautiful, tasty and fresh food... delicious.
Stayed in August 2024
Reviewed: 18 August 2024
Victoria
United KingdomNo milk or coffee in the room , as we were only overnighting didn’t bother to ask the staff for any but I’m sure that would have been sorted out
Perfect location for a nights break travelling back to Norwich from Cornwall Excellent food and a reasonable outside space, proffesional friendly staff The bedroom was on the small side and a bit stuffy but had a comfy bed and good sized shower.good choice for breakfast but no fresh juice on offer.
Stayed in August 2024
Reviewed: 11 August 2024
Jennifer
United KingdomThe atmosphere and food were amazing
Stayed in August 2024
Reviewed: 9 August 2024
Christopher
SwitzerlandWe stayed just one night on our way to an early flight at Heathrow the next morning. The hotel ticked all the boxes from this perspective: the staff were incredibly helpful and friendly, from the manager on down, the standard and presentation of the food at our dinner and breakfast were first class and the public rooms were cheerful and welcoming. Our bedroom itself was a little cramped, but then we did have luggage for a 2 week stay in the U.K. We look forward to staying again when the opportunity arises.
Stayed in August 2024
Reviewed: 8 August 2024
Roy
United KingdomLeaving !
Beautiful place. Loved it. Decor is fantastic. Staff pleasant and helpful. A real surprise. Glad we booked here and would definitely stay again.
Stayed in August 2024
Reviewed: 3 August 2024
Darrell
United StatesWe were there at perhaps the warmest time of year and the room was about 30 degrees all night. No fault of the property.
Convenient to Heathrow for overnight stay. Christos the manager was very kind and accommodating. Beautifully decorated, and definitely did not feel like a chain hotel. Pub was great.
Stayed in August 2024
Reviewed: 2 August 2024
Caroline
United KingdomNo air conditioner and the fan wasn't the greatest
Lovely friendly staff, very clean and tidy, breakfast was lovely
Stayed in August 2024
Reviewed: 30 July 2024
Thomas
United KingdomVery nice room with everything I could need but having a different style which I like much better than a big chain food was very good as well
Nice room very welcoming manager and his team
Stayed in July 2024
Reviewed: 29 July 2024
John
United KingdomNothing that the staff could do about it - planes overhead taking off from Heathrow.
Breakfast was good. GF options available. Good choice of evening meals too. Two choices where to eat - inside or in conservatory. Staff really pleasant- nothing too much trouble.
Stayed in July 2024
Reviewed: 26 July 2024
Ben
United KingdomNothing
Fantastically comfortable and relaxing atmosphere throughout. Staff could not have been more accommodating or helpful with us
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content