9-13 St John's Street, Salisbury, SP1 2SB, United Kingdom
#2 of 12 hotels in Salisbury
Guests' ChoiceBased on 1124 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
8.7
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End of dialog contentReviewed: 22 September 2024
Steve
United KingdomI loved it
It was excellent and kept this antiquity of the property
Stayed in September 2024
Reviewed: 19 September 2024
Hemming
United KingdomWe were okay but the stairs may be a struggle for some.
As soon as we walked through the door we were greeted by very welcoming friendly staff. The friendliness and helpfulness continued throughout our visit. Chapter House is a mix of historic charm and modernity. The stairs to the bedrooms are safe but charmingly wonky ( the hotel is 600 years old)! Our bedroom had original beams and beautiful heavy curtains, a very comfortable bed and modern ensuite. We ate in the restaurant and the food was tasty . Breakfast was delicious. Plus, it is so very close to Salisbury Cathedral, shops and pub/ restaurants!
Stayed in September 2024
Reviewed: 17 September 2024
Angela
United KingdomPity about the road noise in the front
Restaurant food was excellent. Rooms are very special in such an historic building
Stayed in September 2024
Reviewed: 17 September 2024
Sandra
United KingdomEverything
Stayed in September 2024
Reviewed: 16 September 2024
Katherine
United KingdomThe room itself was lovely but the corridors are a little dated which is a shame as it detracts from the lux feel that you have in the bedroom. There was quite a bit of dust at the top of the bed. I suspect no one had stayed in our room for a few weeks.
Great location for us as we were at a wedding at the cathedral. Lovely big room. With roll top bath in the room and lots of space. Lovely comfortable bed. Breakfast was good.
Stayed in September 2024
Reviewed: 16 September 2024
Sisco
BelgiumThe hotel is beautiful, and the location is perfect. I stayed in one of the oldest rooms, which had a nice Tudor fireplace. It was a really nice room, and the full English breakfast was delicious as well. Couldn't recommend it enough!
Stayed in September 2024
Reviewed: 15 September 2024
Louise
United KingdomLovely old building and central
Stayed in August 2024
Reviewed: 15 September 2024
Ian
United KingdomThe furnishings and decorations in bedrooms could be improved.
Excellent choice and well cooked breakfast. The standard of housekeeping was also excellent. Dinner was substantial.
Stayed in September 2024
Reviewed: 13 September 2024
Yvonne
United KingdomToo many stairs
Excellent breakfast If there was one complaint, it would be the room was up several flights of very u even steps which was very difficult for us.
Stayed in September 2024
Reviewed: 12 September 2024
Jeffrey
United KingdomLoved it ,needed a break ,loved the room ,breakfast, evening meal, wine and staircase.
Stayed in September 2024
Reviewed: 12 September 2024
Sally
New ZealandHad breakfast and dinner. Great food. Loved the quirkiness of the hotel that reflected its age. Just needed care on the stairs
Stayed in September 2024
Reviewed: 8 September 2024
Gill
United KingdomNothing
Lovely hotel, very pleasant friendly staff. The bedroom was really nice. Breakfast was delicious
Stayed in July 2024
Reviewed: 6 September 2024
Adrienne
Canadaalthough fans were provided, it was very hot in the rooms
the character of the building was fun
Stayed in September 2024
Reviewed: 6 September 2024
Geoff
AustraliaQuirky room with sloping floor accessed by rickety stairs - 800 yr old building - marvellous. Excellent dinner & wine served by friendly informed staff. Excellent breakfast.
Stayed in September 2024
Reviewed: 3 September 2024
John
United KingdomThe in room kettle had a slight leek when pouring but that's such a minor problem it didn't worry us
Great Central Location The building is old and charming with lots of caricature The restaurant had fantastic choice The breakfast was brilliant
Stayed in September 2024
Reviewed: 2 September 2024
Jan
United KingdomBeware this larger room is on the front of a busy road only a problem if like me you are not used to traffic noise at night. I’m sure the rooms at back of property would be quieter. Will bear this in mind when we look to book again as we plan to return for sure.
Wonderful character throughout this charming old hostelry. Our room 14 was spotless spacious and a divine bathroom. Extremely comfortable bed. Staff were so helpful throughout our stay even the housekeeper helping me with luggage on leaving. Special thank you to you. Yes it has some low beams but once you’ve banged your head you take more care!
Stayed in September 2024
Reviewed: 2 September 2024
Fiona
United KingdomGreat location, spacious room and bathroom. Very comfy bed and pillows.
Stayed in September 2024
Reviewed: 1 September 2024
Jenny
United KingdomSwan towels and petals on the bed have no place in an 800 year old English hotel. Heart sank a bit when we saw them but luckily this was only done on day of arrival.
Staff were brilliant as was the food. Our room had huge comfy bed and pillows. Dyson fan appreciated as it was hot at night. Very nice room, we paid for extra large size which was perfect.
Stayed in August 2024
Reviewed: 30 August 2024
Rob
United KingdomI got a £60 fine for using the carpark to the rear which I had a permit for I believed. When I left the property I assumed all was ok but clearly not. Unfortunately I’d thrown away the permit not thinking I would need it again.
Quirky
Stayed in August 2024
Reviewed: 29 August 2024
Vikki
United KingdomBeds are really comfy but soft…not a criticism at all but I’m better with firm mattress
Full of character and like stepping back in time Breakfast excellent Rooms nicely decorated Staff all lovely
Stayed in August 2024
Reviewed: 28 August 2024
Ross
United KingdomNothing. Everything was above expectations.
The room was incredible. Really old fashioned with a few modern touches. Very comfortable, very friendly staff and the food in the restaurant was exquisite
Stayed in August 2024
Reviewed: 24 August 2024
Jean
BelgiumSuper friendly staff, excellent food and top location (2 min walk from the cathedral and the city centre)!
Stayed in August 2024
Reviewed: 24 August 2024
Fiona
New Zealandsuperb location and excellent staff. delicious breakfast and dinner
Stayed in August 2024
Reviewed: 22 August 2024
Lee
United StatesThe parking is a bit inconvenient.
It's cozy, Tudor with just enough modern updates for comfort without sacrificing the timeless style. Great food. Reasonable prices.
Stayed in August 2024
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