Floors quite creaky

Really interesting and quirky rooms. Very friendly staff. Great location

Stayed in June 2024

Not a complaint but a suggestion, maybe offer a choice of one or two eggs for breakfast. We were still Full from our evening meal! Breakfast though was also delicious.

Loved the history and the location. The bed was so comfortable and the room was very clean. We ate in the restaurant and the food was delicious.

Stayed in June 2024

Dim lighting in the room. Plugs were a bit awkward.

Everything - quirky and charming! The Judas Gate is a great touch! Dyson fan in the room was very useful.

Stayed in June 2024

Beautiful, large rooms and a good restaurant.

Stayed in June 2024

Breakfast was excellent and delivered swiftly with plenty of coffee on offer. Efficient and fulfilling.

Stayed in June 2024

you just can't keep mattresses in the room that are bend like hammocks. We both had back pain after this night. Simply unacceptable. Having old and historic furnature in the room is nice, but beds should be modern.

the food is excellent. We got some sparerips there and a ribeye and I think both where the best we ever had to now and the pricing is really fair. The place is perfectly located near the cathedral and town center. The hotel is a lovely place, but we could not really sleep well due to the worn out mattresses.

Stayed in June 2024

De klantenservice was top!

Stayed in June 2024

A number of electrical sockets and light fixtures were coming off. Surprised to have to pay for the 24 hour parking given the room cost (this hasn't happened here before to us).

Room was very clean, and comfortable and atmospheric. Breakfasts ere very generous although be prepared to pay extra for different drinks other than tea/ plain coffee. Dinner was very tasty especially the South African food - to be recommended.

Stayed in June 2024

There was nothing we didn't like.

We went here for my husband's 50th birthday. There were 23 of us and we ate in their private dining room. From start to finish it was exceptional. To booking and communication for various surprises to the rooms we stayed in there that evening. The food was well priced and delicious and the breakfast in the morning was very welcome after a heavy night. Salisbury has very few good hotels, so go to this one.

Stayed in May 2024

Fixed curtains meant they could not be closed to prevent early-morning light from falling on our asleep faces. Likewise, the fixed curtains meant we were unable to open them during the daytime to let in more natural light. A small chest-of-drawers instead of a desk would have provided storage space for clothes; the little drawers in the bedside cabinet did not provide enough room. Hooks (like the unused ones displayed on the walls of the restaurant) on the back of the door would provide hanging for wet outdoor coats.

Friendly, helpful staff. Clean room and comfy bed. Delicious food. Comfortable restaurant. Close to city centre. The history of the building was very interesting but, because Listed Status does not allow change to the old, uneven stairs, they were difficult and dangerous to negotiate.

Stayed in June 2024

Such a unique hotel, great location and excellent food. I only wish we had planned more than one night

Stayed in June 2024

Metal stairs leading to our room(they can be slippery in wet weather conditions) , they were outside the main pub building

Comfortable beds, size of bedroom and bathroom, shower, superb location, best Sunday roast/carvery, service.

Stayed in May 2024

Because of its age and heritage preservation requirements floors and stairs can be uneven and care must be taken in this regard. About half of the staff did not know how to smile, even when they were helpful, and this was unsettling.

An extremely attractive historical property. It is situated directly opposite an entrance to the cathedral area in Salisbury and close to the city facilities. Staff were generally helpful,

Stayed in May 2024

It is a wonderful old building with bags of characters. The evening meal and breakfast were super, the best.

Stayed in May 2024

Nothing

Lots of character but also modern and comfortable

Stayed in May 2024

Breakfast wasn't particularly tasty. In a vain attempt to be healthy I opted for avocado and poached eggs on toast. The avocado had no seasoning and was sadly very bland, not tasty at all. My partner had scrambled on toast (again it seemed to lack any seasoning).

Dinner in the restaurant was excellent and staff were very attentive They dealt with the fact that 3 of our party decided not to show up with a very relaxed attitude. Looking forward to eating here again. The room we had was large and comfortable.

Stayed in May 2024

Parking was a bit of a walk away. Staff were too busy to be attentive, possible understaffed.

Lovely room, on the main road but quiet room. Beautiful old building, but room was modern and up to date. Restaurant on the ground floor was huge and nicely decorated. Good menu and great food. Breakfast was good and plenty of it. Staff were friendly.

Stayed in May 2024

Unfortunately the breakfast was more on average

Very nice and charming place with excellent location, if you want to stay in the center. Our room was just like out of a fairy tale

Stayed in May 2024

Groundfloor bedrooms, obviously, but we knew it was a C16th building and the location was ideal.

Helpfulness of all staff we encountered - very important, as one of us is disabled and we knew in advance that there are no groundfloor bedrooms. It wasn't ideal, but we were given every possible assistance.

Stayed in May 2024

None

Great location. Great staff. Great food

Stayed in May 2024

There was nothing not to like

The venue for our party of 23 guests for dinner was lovely. The food was excellent and the staff attentive.

Stayed in May 2024

Not much, once we had got used to the sloping floors and staircases!

Excellent location. A hotel full of character.

Stayed in April 2024

Continental breakfast could have had more options.

Food was fabulous and well priced. The food was cooked for you and the salads freshly made. The staff were exceptionally helpful and friendly.

Stayed in May 2024

Lack of public rooms and no lifts

Charming medieval building, helpful staff, wonderful food and great location

Stayed in May 2024