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Reviews of Crewe Arms Hotel 3 stars

Nantwich Rd, Crewe, CW2 6DN, United Kingdom

#8 of 8 hotels in Crewe

Guests' Choice

Review score

Based on 357 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 25 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    It's basic and the decor is a little tired, but this is fine for the price paid. The room was big, light, clean and had everything needed.

    Very good value for money, easy access to Crewe station to catch my train the next morning. Reception staff friendly and helpful.

    Stayed in May 2024

  • Reviewed: 25 June 2024

    6.0
    Not the best but, in this case, needs must.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Beds were awful.. my son couldn't sleep as the middle of the bed had collapsed.. mine wasn't much better.

    Off-road parking was good, shower was great.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Fixtures and fittings need attending too lights not working broken handles etc.

    Staff were very pleasant and polite we watched football in bar.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    6.0
    ok apart from that noise
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    loud humming noisefrom bathroom, 5 mins on 15 mins off ,going All night

    everything apart from humming noise in bathroom

    Stayed in June 2024

  • Reviewed: 21 June 2024

    6.0
    Good value
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Near the station

    Stayed in May 2024

  • Reviewed: 20 June 2024

    7.0
    Staff very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy

    Location

    Stayed in May 2024

  • Reviewed: 18 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location of the room in the hotel. A long distance from reception with a lot of stairs to climb and I have a back injury. The web picture shows beer taps and no draught beer being served very misleading and bad I thought. Especially a can of beer was sold for £3.80 which in the supermarket is £0.68p. I understand they have to make a profit but that is very bad.

    Room size was good and ensuite good. Location also good.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    A great place to stay overnight between trains
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nearness to the station. Friendly staff who told us about a nearby walk and then made us a sandwich.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The sliding door on the first floor makes a loud bang when it closes.

    Good quality WiFi connection. Huge room. Tea and coffee provided. Friendly staff. Very helpful receptionist. One minute walk from crewe railway station. Plenty of parking.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Ken
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Limited breakfast menu

    Very close to Crewe Railway Station

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Good budget overnight stay, close to rail station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Floorboards throughout the room were very uneven & squeaky. Guess it comes with the age of the building, but does need attention.

    Staff courteous & friendly. An old building which has been renovated in reception area, with the remainder of the building in a reasonable state of repair. Room was larger than standard with all the usual facilities in working order, although some fixtures require updating. Bed comfortable. Excellent breakfast was provided with the cost of the room. Was used by me, as an overnight stay as it is very close to Crewe railway. station

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Clean and Comfortable Value
    • Business trip
    • Couple
    • Family Room
    • Stayed 1 night

    Location and Staff

    Cheshire Hospitality , Staff Exceptional

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not well cooked and very pricey.Disproportionate to price of room .Better to have inclusive breakfast within room rate

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Excellent staff, comfortable bed and breakfast was lovely…
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    They could be prepared at 7am for breakfast. The coffee machine and toaster were not turned on at 7am and the Orange juice was empty for 4 days, until I requested them to change for new box. Additionally, my room had moths constantly! I did report this at the end of my stay, I wasn’t complaining… but wanted to draw the attention to this for fumigation if needed or pest control?

    Staff were amazing and very polite and respectful. Thank you.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Excellently priced an close to the station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    As explained the hotel is a little tired but should not detract from the stay.

    The hotel has been closed to paying guests for several years, and therefore looks a little tired. The room however was clean and comfortable and enabled me to have a good night's sleep before my early start in the morning. For the price I pais I could not really grumble.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    great location, good value
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    room overlooking main road was a bit noisy

    very handy for the station

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    alright
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    showers need to be separate from the bath

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited venue and lager selection, no pudding as they sold out over the weekend but hadn't replaced on Tuesday night.

    Location

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    In need of some TLC
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely old building seems in need of TLC, strange smell everywhere.

    Very close to Rail station. Lovely old building. Staff very nice and friendly. Good breakfast. Magnificent marble fireplace in reception.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Great Location for the Station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for the Station

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was so close to the train station we were basically on the platform and could hear the train and the announcements late into the night and early in the morning.

    Great breakfast, fresh and delicious with a good choice.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Cheap, convenient accommodation by the station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The building is old, so the floorboard crack. This and the old shash window facing the main road means there is a lot of noise. I had my earplugs. I could not lock the door at night (I am sure you needed the card to come in) so it did not feel 100%safe. Also, the whole hotel smells of a misture of dust/dump/smoke (that old carpeted places have).

    Extremely convenient location (2 minutes from the rail station). I booked a single room but got a twin room. The room was big, the bed comfortablr, linens clean and there are all the essentials. 24/7 reception is also lovely.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were very friendly. Food is good and good price would stay again

    Stayed in June 2024

Showing 1 – 25

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