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Reviews of Crewe Arms Hotel 3 stars

Nantwich Rd, Crewe, CW2 6DN, United Kingdom

#8 of 8 hotels in Crewe

Guests' Choice

Review score

Based on 337 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The sliding door on the first floor makes a loud bang when it closes.

    Good quality WiFi connection. Huge room. Tea and coffee provided. Friendly staff. Very helpful receptionist. One minute walk from crewe railway station. Plenty of parking.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Ken
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Limited breakfast menu

    Very close to Crewe Railway Station

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Good budget overnight stay, close to rail station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Floorboards throughout the room were very uneven & squeaky. Guess it comes with the age of the building, but does need attention.

    Staff courteous & friendly. An old building which has been renovated in reception area, with the remainder of the building in a reasonable state of repair. Room was larger than standard with all the usual facilities in working order, although some fixtures require updating. Bed comfortable. Excellent breakfast was provided with the cost of the room. Was used by me, as an overnight stay as it is very close to Crewe railway. station

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Clean and Comfortable Value
    • Business trip
    • Couple
    • Family Room
    • Stayed 1 night

    Location and Staff

    Cheshire Hospitality , Staff Exceptional

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not well cooked and very pricey.Disproportionate to price of room .Better to have inclusive breakfast within room rate

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Excellent staff, comfortable bed and breakfast was lovely…
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    They could be prepared at 7am for breakfast. The coffee machine and toaster were not turned on at 7am and the Orange juice was empty for 4 days, until I requested them to change for new box. Additionally, my room had moths constantly! I did report this at the end of my stay, I wasn’t complaining… but wanted to draw the attention to this for fumigation if needed or pest control?

    Staff were amazing and very polite and respectful. Thank you.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Excellently priced an close to the station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    As explained the hotel is a little tired but should not detract from the stay.

    The hotel has been closed to paying guests for several years, and therefore looks a little tired. The room however was clean and comfortable and enabled me to have a good night's sleep before my early start in the morning. For the price I pais I could not really grumble.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    great location, good value
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    room overlooking main road was a bit noisy

    very handy for the station

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    alright
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    showers need to be separate from the bath

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited venue and lager selection, no pudding as they sold out over the weekend but hadn't replaced on Tuesday night.

    Location

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    In need of some TLC
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely old building seems in need of TLC, strange smell everywhere.

    Very close to Rail station. Lovely old building. Staff very nice and friendly. Good breakfast. Magnificent marble fireplace in reception.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Great Location for the Station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for the Station

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was so close to the train station we were basically on the platform and could hear the train and the announcements late into the night and early in the morning.

    Great breakfast, fresh and delicious with a good choice.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Cheap, convenient accommodation by the station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The building is old, so the floorboard crack. This and the old shash window facing the main road means there is a lot of noise. I had my earplugs. I could not lock the door at night (I am sure you needed the card to come in) so it did not feel 100%safe. Also, the whole hotel smells of a misture of dust/dump/smoke (that old carpeted places have).

    Extremely convenient location (2 minutes from the rail station). I booked a single room but got a twin room. The room was big, the bed comfortablr, linens clean and there are all the essentials. 24/7 reception is also lovely.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were very friendly. Food is good and good price would stay again

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Good hotel
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some rooms noisy because of old windows don’t closing properly, can hear trains.

    Clean rooms, free parking, next to train station.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Great place for staying. Was there for work and it was very clean and comfortable
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Very clean and comfortable. Great location for work.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Basic Accom.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy place to stay ,some type of mechanical noise Basic accommodation probably could find similar without the noise.

    Easy to find

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant closes early Lot of people going in and out. Looks like hotel is used to house locals by the council

    Next to station. Big pleasant room

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Very good location
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No heating control in room

    The breakfast was excellent

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    The hotel was convenient and served the purpose for one night.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The general atmosphere was somewhat lacking.

    The situation is ideal for rail travellers, being only a few minutes walk away. My room was very clean and comfortable.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The main staircase really lets it down and is a bit of a trip hazard, the safety catch on the window was broken. Party in the room downstairs from midnight to 4am was a bit tedious

    Good sized room, very clean, staff were lovely, spoke to maid and front staff, really lovely people.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good location, very nice breakfast
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 07:00-08:00 for breakfast, and restaurant only open till 20:00

    It’s location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Decent stay for little money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Restaurant was closed when we got there which was around 7:30pm, wasn't a massive issue, we just went to the Tesco next door and there's a pub in walking distance too, but had we known in advance we'd have probably stopped on route for something, I don't recall seeing anything on the booking page to say it wouldn't be open, it was a Sunday but a bank holiday weekend so was a little surprised it was shut.

    Decent parking, very big room and decent bathroom. Bed was very comfy! Everything was nice and clean. Plenty of amenities within immediate walking distance of the hotel. With my Booking.com Genius discount I only paid £40 for the room so wasn't quite sure what to expect, but was very happy with what we got for our money.

    Stayed in May 2024

Showing 1 – 25

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