Even though there has been obvious renovation, further effort to keep it clean and looked after is questionable; the so-called patio was like a pigsty-loads of trash and bird excrements everywhere.On top of everything, on the second night we discovered that the door to the “patio” could not be locked and we slept all night long with unlocked door to the outside. When the problem occurred the staff was nowhere to be found. if ir was before 10 am or after 10pm.

A lot. The location is perfect; convenient early 1pm check in and recent renovation of the hall, rooms and some toilet/shower facilities. Quadruple room big enough for 3 adults to feel comfortable.

Stayed in May 2024

Room was a bit small. TV didn’t work.

Location- I was travelling from Victoria Station - it’s just around the corner - perfect

Stayed in May 2024

Looks like a converted toilet room ('vacant/engaged' lock on outside of the bathroom door). Only one towel (no hand towel). Toilet seat broken (reported to reception). Walls need repainting. Carpet stained. No bedside cabinet or table (used a chair). Uneven floor surfaces (trip hazard). Basement room with horrible outlook to a backyard. Over the wall are the train tracks which you'll hear. Unable to fill kettle under the sink - I wonder if that's what the small bottle of water was for? WiFi intermittent and dropped out. No TV. The bed and room are small. The shower is a wet room with no curtain and poor ventilation, and it will stay wet around the toilet area due to the size of the room. A fire door in the hotel was wedged open.

Great location for Victoria Station. £72 for one night for an en suite room in central London. Kettle, tea & coffee in the room. Comfy bed. I was allowed to check out at 1100 instead of 1000.

Stayed in May 2024

outlets were loose venue did not provide the wifi password prior to arrival and i had no way to contact them that i had arrived one of the 2 available bathrooms was always locked

gratuitous water bottles in the room on arrival

Stayed in May 2024

The room was so small the end of the bed blocked the door a little. The toilet and washing facilities were two flights away.

A clean bed for the night in a secure room. The staff were friendly and helpful.

Stayed in May 2024

The room I was initially given, advertised as a “small single” was disgraceful! It was so small, that the door was a struggle to open, impeded by the single mattress, because the room wasn’t wide enough for a single bed plus a door width, and was also only the length of the bed, so maybe 6’ at a push. Box room is an understatement. I asked to move room, as it was a health and safety hazard. The shared bathrooms were grimey, although had just finished being cleaned, and were down a flight of stairs (between floors), and had run out of toilet paper by the morning.

The outside looked nice.

Stayed in May 2024

Reasonable price for London

Stayed in May 2024

Room was small, 'tired' and noisy, but if you're expecting anything else in this bracket, you're kidding yourself.

Strong hot shower, comfy bed, clean linen and towels, toiletries and tea and coffee making facilities, and bottled (small) water provided.

Stayed in May 2024

I couldn’t get the television to work and the walls were very thin - I could hear next door on the phone for hours.

It was in a good location, the street was safe and quiet and the mattress was very comfortable. It was very easy to get to from the tube station and check is was really straightforward and the chap in reception was very polite.

Stayed in May 2024

Toilet is too small.

Location

Stayed in May 2024

I had to come down from room 11 to have my bath bare footed. There was no slip on. In addition, the reception helped me with directions and that was very helpful. Thank u

I wasn't aware of breakfast

Stayed in May 2024

Bathroom door v.narrow

Location excellent, v clean

Stayed in April 2024

Tight bathroom door

Location and staff

Stayed in April 2024

Tiny room and even tinier bathroom but a comfy bed and £70 per night in Pimlico is astonishingly reasonable

Stayed in April 2024

The room was very small

It was close to local transport

Stayed in April 2024

No slippers, even in the bathroom.

It was clean. Quite spacious Quiet

Stayed in April 2024

I received a message the day before my arrival to say check in is from 1pm. I turned up at 1pm and was unable to check in until 1:50. There is no luggage storage. The bathroom was a wet room. Absolutely tiny.

The location was perfect

Stayed in April 2024

They gave us a room with a single bed. We booked a 2 bed room.

It was pretty clean.

Stayed in April 2024

No complaint

As a solo traveller,just looking for a bed for the night, its location was good. The bed was comfortable and clean staff were friendly. I know some people want more, but you get what you pay for .I would be more than happy to stay again when travelling through.

Stayed in April 2024

N/A

Clean and you get what you pay for Good location

Stayed in April 2024

Had asked twice to look at tv as wasn't in my language...unfortunately not very helpful

Quiet and decent location next to victoria coach and tube station. Comfortable bed. Decent tea and coffee. WiFi speeds were brilliant.

Stayed in April 2024

The WiFi wasn’t working in the room I stayed hence I couldn’t do anything on tv

The beds were comfortable plus the place had good scent

Stayed in April 2024

Strange that I arrived at 20.30, no one on reception, didn't see any staff from arrival to leaving next morning.

Convenient location. Basic but clean.

Stayed in April 2024

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Stayed in April 2024