Room was very small about 50 sq ft

Location from Victoria station

Stayed in August 2024

It was too costly, could be cheaper.

The Staff was friendly, the room was clean and cozy.

Stayed in September 2024

The grime and mould in the bathroom, no toilet paper provided, issues with temperature and water pressure of shower. Nowhere to hang towels, broken window. No help with luggage and no lift.

The location

Stayed in September 2024

Bathroom and carpet a little grubby. Especially toilet brush. Not enough toilet paper. 3 of us staying and only 2 mugs.

Location excellent. Staff helpful. Bedding clean and comfy. Warm room.

Stayed in September 2024

WiFi didn’t work on top floor bathroom was tight to say the least tv didn’t work could do with better description to say how close train station is noise wise

Rooms were tidy clean staff were amenable tea and coffee clean towels

Stayed in September 2024

- Our flight was 3,5h late which is why we checked in 45 minutes late. The staff wanted ONLY CASH or payment straight to his private account for the late check-in. The staff was threatening to not give the room key to us unless we paid straight to him or by cash. We never declined to pay but needed a receipt for insurance reasons! Very unprofessional behaviour, bad customer service. - The decor and surfaces are old and dated. Wallpaper is peeling off, damp and dirty looking bathroom etc. - TV didn't work.

+ Location + Price

Stayed in September 2024

Rooms very small and very noisy

Very close to Victoria station

Stayed in September 2024

Would have been nice to access the outside back area as we had 2 smokers, but we managed

Location, accommodated 3 travellers

Stayed in September 2024

location

Stayed in September 2024

Staff - I am okey with charge for late checkin but I am not okey about how the staff handled that. Although they presented themselves as card payment facility, we were asked for cash only that we did not have upon arrival cuz we arrived at almost 2am on Sat morning after flight delay. Staff asked us for bank transfer then which coming from different country, was only able to be processed on working day. Staff was really pushy about that even though we offered that we withdraw cash during the day which was not accepted. Once we entered the bank transfer and went on a room, staff firstly called on 7am on the same morning about the bank transfer which we did not respond while obviously still sleeping. So they knocked on our room door around 8am again meaning they woke us up demanding to know why the bank transfer was not yet processed. So we needed to explain again that international payments do not come through during weekend. I mean, really, if they would inform in advance that we need cash for that fee, I would be totally fine but not informing us, presenting themselves as card payment facility and this pushy behaviour was really over the line. So be careful when arriving on late checkin. If they handled the situation in a different manner, I would be okey about this hotel but this kinda ruined it.

Location was awesome. Mainly if you fly to Gatwick as there is direct train to Victoria which is next to the hotel. Many great places for breakfast nearby. Obviously city center so if you travel for sightseeing, this is great location.

Stayed in September 2024

No staff, got a message saying we could check in at 1 o’clock. Nobody was at reception until two. Room was like a box, wouldn’t open the window. Bathroom was not good at all, dirty and when you take a shower the whole bathroom is soaked

Location is excellent

Stayed in September 2024

NA

Not taking BF

Stayed in September 2024

Good location

Stayed in August 2024

Room very small for two people. Shower room was more like a wet room. Wasn't pleasant for 2nd person with floor soaking. Grand for a solo traveller though.

Great location. Handy to tube station and onward travel to Gatwick. Buckingham Palace 10 minutes away and lots of nice bars and food outlets nearby. Would stay here again. Basic but all we needed really. Touring most of the time.

Stayed in August 2024

The bath the bathroom was not clean

I love the room and the toilet

Stayed in August 2024

When I arrived to the hotel at 6.30pm for the check in there was no one at the desk and there was no way to contact the staff. I sent the message on booking and kept calling the phone that was at the reception so that a staff member could come to assist us. The staff showed up after 15 minutes. I would suggest to place a sign with a phone number that guests can call in this situations to reach out staff. The bathroom was extremely outdated and in desperate need of renovation. The fixtures were old, the grout between the tiles had visible mold on the tiles and made the bathroom feel unclean. It was clear that the bathroom had not been properly maintained for quite some time. Overall, the state of the bathroom made it uncomfortable to use, and it definitely needs attention to bring it up to a decent standard.

The location

Stayed in August 2024

It was a very small room, with a tiny bathroom. It just did the job for a one night stay between flights.

It is very close to the train and couch station, convenient location. The price was low too.

Stayed in August 2024

Not very clean, the bathroom smelled weird and the beds were uncomfortable

Great location and definetely the cheapest in the area

Stayed in August 2024

The room was super hot but there was no fan (or hairdryer) as advertised. Luckily the window opened wide (although not idea for a second floor room with a small child in). Hotel is above the tube lines and under the flight path so pretty noisy all through the night - pack your earplugs! Showers and toilets were fine for us, but I suspect a larger person would struggle in the given space.

Excellent location. Friendly staff. Felt safe as a single parent with a young child. Decent sized room. Clean sheets, towels, water for the kettle and tea and coffee supplies.

Stayed in August 2024

It was VERY basic. Toilet roll was provided but there was no soap, no towels at all so we couldn't shower. The room was quite scruffy looking, it needed some attention to fill holes in the walls etc.

Very close to Victoria Station which is what we needed. Despite being central London the street was quiet overnight. The room was a bit run down with marks on the walls etc but it was clean.

Stayed in August 2024

Could have been cleaner in shower area and in corners that were dusty, ( did not need shower so cannot comment on performance) generally very tired hotel wit scuff marks and cannot comment on public toilets and showers. If you get a posterior room you are disturbed by trains coming and going into Victoria station

Location was just what I needed for my brief visit, bed was good and sheets clean , duvet and pillows good and comfortable as were towels, nice to have tea/ coffee making facilities

Stayed in August 2024

shower really sucked it was a small room with cold water only and was right on the stairway so i had to balance all my clothes on a clothing peg and prop my shoes up otherwise the water would of filled up and made them wet. also there was some mold inside my dresser so i didnt use that and alot of flies when i came in the room

location is great is right outside the victoria line and is easy to get to had no problems there. also the beds were very comfy atleast i thought they were

Stayed in August 2024

TV is not working.Too small room & toilet.Next to railway line and too noisy

Easy accessable

Stayed in August 2024

The property is practically next to the railway , so you hear every moment the sounds of the trains . At night that is uncomfortable.

Good location near Victoria Station

Stayed in August 2024