11/12 Osborne Place, Lockyer Street, The Hoe, Plymouth, PL1 2PU, United Kingdom
#19 of 30 hotels in Plymouth
Guests' ChoiceBased on 593 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.0
Staff
9.2
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 26 September 2024
Jane
United Kingdomsingle room needed more space around bed. Bathroom shower was stiff
Friendly helpful staff, good location, choice for breakfast
Stayed in September 2024
Reviewed: 21 September 2024
Suzanne
United KingdomNo lift. But it was a minor problem.
A beautiful building and interesting interior.
Stayed in September 2024
Reviewed: 21 September 2024
Teresa
AustraliaBeing on top floor, level 3 Don't like so many stairs
Grat selection, fresh cooked
Stayed in September 2024
Reviewed: 12 September 2024
Andrew
United KingdomSome neighbours were a little loud late at night 1.00am, two rooms away. It might not be good if you have noisy guests next door. No chair to sit on in the room, but it is a small room. Just a make up stool.
Nice location for the Barbican and the Hoe. Looked out onto a green area and could see the sea from the corner of the window. Breakfast good and good service from the man serving. The room was quiet no outside noise which is good for Plymouth.
Stayed in September 2024
Reviewed: 11 September 2024
Tim
United KingdomRoom was a bit tired, but comfortable.
The staff were amazing - incredibly helpful.
Stayed in August 2024
Reviewed: 23 August 2024
Danielle
United KingdomThe shower in our room was very weak, could’ve been because other people may have been using the water at the same time
How friendly the staff were and how good the food was for breakfast in the morning
Stayed in August 2024
Reviewed: 21 August 2024
Steve
United KingdomLocation is great staff were excellent, breakfast was lovely
Stayed in August 2024
Reviewed: 20 August 2024
Helen
United KingdomWould benefit from stronger water pressure in the shower. Easy chair too but currently no room for one. Compact third floor room for a king bed and bathroom for the rate. Staircase was a bit tight and steep to the top attic floor.
Friendly helpful staff, car park small and full but still able to offload luggage. The night manager was great he even managed to find me a firmer pillow out of normal hours. Comfy firm king bed. Excellent English breakfast and scrambled eggs with smoked salmon, Had to wait for a table at breakfast as hotel fully booked the restaurant couldn't accommodate the volume of residents arriving, the management extended the next days breakfast time giving better staggered service. Brilliant location for the hoe.
Stayed in August 2024
Reviewed: 14 August 2024
Chloe
United KingdomLovely hotel, good breakfast, friendly staff. Francis at reception was very welcoming.
Stayed in August 2024
Reviewed: 13 August 2024
Douglas
United KingdomNothing
Good location friendly staff
Stayed in August 2024
Reviewed: 8 August 2024
Anna
United KingdomWalk up stairs to 3rd floor as no lifts.
Staff were very helpful and friendly. Breakfast are very good and a lovely outdoor terrace to relax on
Stayed in August 2024
Reviewed: 2 August 2024
Anne
United KingdomVery friendly and helpful staff. Excellent breakfast.
Stayed in August 2024
Reviewed: 1 August 2024
Julie
United KingdomSmall shower room. Tired bedroom.
Breakfast was excellent. Staff very friendly.
Stayed in July 2024
Reviewed: 31 July 2024
David
United KingdomRear room overlooking the car park
Clean, well located, friendly staff couldn’t do enough for you
Stayed in July 2024
Reviewed: 30 July 2024
Lisa
United KingdomHigh car park charge.
The staff here are fantastic made it a wonderful place to stay, helpful and accommodating. Travelling alone so this was really important to me and it also set the tone of all the guests staying. The location was excellent. Breakfast was brilliant. I wished I could have stayed longer.
Stayed in June 2024
Reviewed: 28 July 2024
Mary
United Arab EmiratesI’m not comfortable with heights so when I was told that there are no elevators, I regret booking my room in 3rd floor, I felt uncomfortable climbing on extra elevated narrow stairs going up.
Colleagues/staff are easy to talk with, shows can do attitude and kindness
Stayed in July 2024
Reviewed: 25 July 2024
Mark
United KingdomWardrobes and cupboards dated
Stayed in July 2024
Reviewed: 19 July 2024
Luciano
Czech RepublicSuper friendly staff Excellent breakfast
Stayed in July 2024
Reviewed: 18 July 2024
Joanne
United KingdomThey only slight issue was the water pressure in the room was quite low so the shower was not great but it certainly didnt spoil our stay.
The staff at the hotel were exceptional - so polite , friendly and nothing was too much trouble.The breakfast was excellent and the location superb.
Stayed in July 2024
Reviewed: 18 July 2024
Rodney
United KingdomNo complaints.
Room was excellent for a short Stay, Staff and facilities Excellent. Breakfast was superb Choice was amazing.
Stayed in July 2024
Reviewed: 12 July 2024
Andrea
United KingdomWe had someone very drunk trying to get into our room at night it appears he walked in and was in the wrong hotel maybe recommend a lock on the entrance door with a key for residents at night.
Lovely staff. Hotel room very comfortable and clean. Lovely breakfast. Very accommodating
Stayed in June 2024
Reviewed: 10 July 2024
Pamela
United KingdomHelpful, friendly staff. Felt homely and comforting. Spacious room with a lovely view in a quiet location - a little sanctuary. Tasty breakfast to!
Stayed in July 2024
Reviewed: 19 June 2024
Cara
United KingdomLittle bit out dated: Could just do with a few touch ups to make the walls good and some new flooring; but it didn’t effect the use of the room
Easy access to Plymouth hoe; nice comfy beds, spacious room. Hot shower with shampoo conditioner and body wash and fantastic breakfast with my allergies catered for.
Stayed in June 2024
Reviewed: 12 June 2024
Scooter
AustraliaLack of parking in immediate area, and no lift
Location
Stayed in June 2024
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