When we first arrived the person that welcomed us made us feel very uncomfortable like we were a bother! We felt that because we were staying in the garden suite and not actually within the main hotel itself we were less important!

The property is beautifully decorated and has a lot of history. We had the Michelin Dinner which was superb. Most of the staff were very nice.

Stayed in June 2024

All excellent, but they can’t make an espresso.

Fantastic place.

Stayed in June 2024

The weather was beautiful with sun and warmer days and our first floor room was warm at night because window faced the parking lot and back door facing the garden. Impossible to have air flow and privacy. Not an issue if it was cooler.

We stayed in a walled garden room and it was amazing. Perfect balance of castle exterior with completely updated interior. View was great and the bathroom was large with walk in shower, and tub. Charles our clay pigeon shooting instructor was top notch. Same for the wildlife tour.

Stayed in May 2024

Nothing Everything was beautiful

Beautiful grounds Lovely staff

Stayed in May 2024

Staff too busy / Not enough staff pre-dinner or Cocktail Hour.

Location

Stayed in May 2024

Overpriced. The Michel Roux Jr. Seasgair restaurant is definitely overrated - not to mention the anoying cancellation policy (48 hours! - then full price!) - and you shouldn't go to eat there hungry (tiny portions!). Most ridiculous: time slots reservation for breakfast is required! (as I would like to fix the day before when to have breakfast!? - on my vacation!!!). All in all: Way overpriced, way to expensive compared to other castle hotels. And more over: 5 Star? (whats the difference to other 4 Star Castles? Couldn't find one (but the price).)

Charming old castle (but in order to justify the price it could do with a bit of a makeover here and there - see pictures of the roof in my room), beautifully situated in a park close to Ben Nevis (but you can definitely hear the nearby road)

Stayed in May 2024

Exclusivity comes at a price. Best hotel stay we’ve had. Spoiled from beginning to end. The Seasgair restaurant experience was also amazing.

The service, attention to detail and setting. The junior walled garden suites were fantastic. Our own personal view of Ben Nevis. Not overlooked. Private and quiet. Relaxed setting.

Stayed in April 2024

The room has some smells.

Stayed in April 2024

To stand about from other hotels in the same category, cleaning can be improved, maybe pay more attention to details.

Food is amazing, staff is very helpful, settings are beautiful. The hotel names their rooms after their long term serving staff which is really sweet thing to do.

Stayed in March 2024

Nothing

The setting is stunning, the service was exceptional, my suite was very comfortable and the atmosphere in the public rooms warm and friendly so it was easy to strike up conversation if you wished to. The food is amazing. I recommend the dining room. It is beautifully styled as a hotel and I would strongly recommend it over Glencoe House Hotel. The location is great for walking. I came to walk and did some fabulous trailed paths in between Christmas and New Year- including Ben Nevis.

Stayed in December 2023

Nothing

Beautiful setting and cozy castle atmosphere

Stayed in December 2023

Bed was very comfortable Sheets were superb Only issue is that the room furniture and wall paper needs an update

Beautiful grounds Friendly helpful staff

Stayed in November 2023

Nothing. There was nothing we did not like.

Excellent location. Amazing staff. Fantastic food.

Stayed in September 2023

Beautiful Castle and Surroundings,

Stayed in September 2023

N/A

Totally impressed! We ate dinner at The Mary Shaw table-excellent! The grounds are beautiful and the rooms are exquisite!

Stayed in September 2023

Limited catering for my coeliac wife, despite plenty of advanced warning. Receptionist was somewhat indifferent with the welcome we received, although her attitude did improve over the three days we were there. The way the head waiter spoke to his staff,

Room size and fittings, grounds, breakfast room

Stayed in August 2023

Lovely place, comfortable rooms, great staff, and delicious breakfast. Recommended for anyone who wants to stay in a castle.

Stayed in August 2023

The hotel is not very well suites for families with babies or toddlers in my opinion, because there isn't much flexibility regarding dining options and dîner time (the only real dining option is formal and not adapted for young kids). The room service is not available to the rooms located in front of the walled garden.

The location is unique, with breathtaking views of the mountains and the countryside. The castle itself is beautiful and remained very authentic, the gardens and the woods allow for very pleasant walks. It's the perfect place to disconnect.

Stayed in August 2023

love the activities and accommodation

Stayed in July 2023

There was nothing we didn't like, highly recommend it!

We thoroughly enjoyed our stay, it was wonderful, beautiful, the staff very friendly and helpful, we had an amazing time here. The breakfast was so good, we had the traditional Scottish breakfast, and it was so yummy. We highly recommend this place!

Stayed in July 2023

This is a tough question and I’m really nit picking here. One of the drawers in our room had a handle missing and we couldn’t really get the technology working but that didn’t detract one bit from the experience.

The location was absolutely amazing in every way and the castle reflected the beauty of its surroundings! The food was exquisite from start to finish with the signature Seasgair dining experience an absolute triumph. The staff couldn’t have been friendlier and were happy to help with anything during our stay.

Stayed in June 2023

Excellent!

Stayed in May 2023

The breakfast buffet was nice but was difficult to reach items on the cold buffet bar. it was on a large round table and items in the middle were difficult to reach without reaching over over food items. Also did not like the multiple notes before the stay in attempts to up-sell services the castle were providing.

It was nice to be able to stay a night in a historic castle.

Stayed in May 2023

They don’t tell you how much the dinner is and it takes 2.5 hours to eat. $430 for 2 people

Stayed in May 2023