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  5. Reviews of Miller & Carter Heaton Chapel by Innkeeper's Collection

Reviews of Miller & Carter Heaton Chapel by Innkeeper's Collection 4 stars

Miller and Carter Heaton Chapel, 271 Wellington Road North, Manchester, SK4 5BP, United Kingdom

#54 of 118 hotels in Manchester

Guests' Choice

Review score

Based on 1098 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Easy access to Manchester, fabulous steak restaurant.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit of noise from Wellington Road but we sleep with the window open.

    Good location for access to Stockport and Manchester. Very clean, refurbished room and ensuite, comfy bed. Restaurant is fantastic too. Train station round the corner means Manchester City centre is 20 mins away and super easy to get to.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was on the main road so a bit noisy if window open. Main issue was that the window only opens two inches and no air con so in summer would have been grim. Surprisingly expensive.

    On the main road so easy to get in and out of the centre by bus and equally to Stockport train station. Staff were nice, bathroom and bedroom to a good standard.

    Stayed in May 2024

  • Reviewed: 15 June 2024

    8.0
    very clean and comfortable room with a lovely bathroom
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I was a little surprised to find it wasn’t a hotel but rooms on top of the steakhouse restaurant

    my room was very clean and comfortable

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    What a great place to stop when visiting Manchester. On a very regular bus route so you don’t have the hassle of taking
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to dislike about the property

    The hotel was clean and plenty of parking as well. Friendly helpful staff and wow what a breakfast didn’t eat for the rest of the day after that.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Clean but.....
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Paper thin walls. Could hear what people were doing in bathroom next door! No lift and steep stairs if you are on the top floor it's a pain.

    Very clean and well kept.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Lovely hotel in a leafy part of the city
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The staff and the checkin process could have been a bit more welcoming but this was a minor thing - they were busy in the restaurant and it all went ok.

    It was a really nice property in a beautiful part of the city. The room was very comfortable and soundproof. The place was very clean and perfect for getting into Manchester City. There was a bus stop very close by too.

    Stayed in April 2024

  • Reviewed: 11 June 2024

    9.0
    Excellent! will stay again soon.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    I would have liked a fridge but understand this might be asking for too much

    Was looking for a clean and pleasant stay with parking. Everything went well from room to parking and food.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    convenient location.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Don't choose a single room
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No bed side light, on 2nd floor so very steep steps and I was near the door everyone comes through so was banging until 2am, when people walked past my room all hangers would shake on the bit of wood they were hung on and where bed is on same wall as window as soon as sun rises comes through side of curtain straight onto bed and it rose around 4.30am

    Comfy single bed but against wall

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    very nice good value for money just a little personality from staff would have made it all much better.
    • Business trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no lift. we had heavy bags. Lady in reception needs customer service training. no smiles or eye contact. abrupt and not friendly!

    lovely venue. good food. nice room

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to centre

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom sink was tiny, shame there is no lift or help with luggage

    Service was good,room was comfortable

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    We had an accessible room so a disabled friendly bathroom which was essentially a bare wet room. No hot water to the sink. Floor stays wet so used bathmat and a used towel to dry it. No toilet brush available. I never ever leave a dirty loo so if there are marks in the toilet bowl after flushing I would clean the toilet and flush again if a brush is at hand. Only one tissue in the tissue box and only one sanitary bag available. Often people with disabilities need to use incontinence pads etc. With only one sani bag to dispose of them doesn't really cut it. Luckily we don't have need of them but working with disabled people I'm well aware of their various needs. I feel the bathroom let the room down. Please consider providing a toilet brush and a squeegee brush for the floor to enable the floor to be made safe. No-one wants to get up in the night and walk or slip on a wet bathroom floor.

    Nice friendly staff. Good quality food. Comfortable bed.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That we were on the top floor, despite booking 3 months earlier.

    Location was excellent. Room was very clean.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    I had a great sleep and that is worth a lot. Top points for cleanliness and comfort
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I know it's a steakhouse but these days there should be a number of vegetarian options too

    Breakfast was OK but service was slow. Very odd that you could not have cereals in with the price, and could have cooked bkfast only!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Good, clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast disappointing

    Clean and comfortable

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Excellent. We will stay again.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    We had a great family room. It was very clean and well appointed.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    A pleasant stay.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The room was a little on the small side. Breakfast was a bit pricy. Waiters did not know what beer they had on.

    Great location for our visit. Clean, friendly hotel.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Great comfy spot in an easy location.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wish the lighting was better in the main room to make makeup easier!

    Great location just off the motorway. Very comfy room with great space and everything I needed, including an iron and ironing board already in the room! Staff were absolutely lovely. Would absolutely stay here again.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Clean central hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms quite noisy. We were room directly at stairs so a lot footfall

    Very clean and friendly staff

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    size

    needed a bed for the night.. it filled the bill

    Stayed in April 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    This was an amazing stay, cozy and quiet room, clean and tidy. the restaurant was exceptional, extraordinary meals and the staff was very helpful and welcoming. I had so much fun and I'm definitely coming back again soon!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nothing

    Room was comfortable and clean. The staff were friendly and helpful and of course the food was amazing

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much

    Friendly Staff. Good clean rooms

    Stayed in May 2024

Showing 1 – 25

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