Miller & Carter, London Road, Brighton & Hove, BN1 8YQ, United Kingdom
#26 of 49 hotels in Brighton & Hove
Guests' ChoiceBased on 1627 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.3
Facilities
8.0
Staff
8.9
Value for money
7.6
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Kriton
United KingdomLimited breakfast choices
Very friendly staff, clean and comfortable
Stayed in June 2024
Reviewed: 15 June 2024
Bob
United KingdomBed was a bit hard for us pillows were far too soft
Your staff for breakfast were excellent a young lady called Sophie was exceptional with helped with every thing we asked keen helpful and on the ball with a pleasant attitude Thank you
Stayed in June 2024
Reviewed: 12 June 2024
Daniel
United KingdomThe room was a small with minimum facilities, however I accept that this was what I had booked and couldn’t have expected a penthouse room.
The property is ideally located and the staff were amazing. Very understanding to my early departure. The food in the restaurant/ bar was second to none. Parking seemed secure and easy to access car park
Stayed in June 2024
Reviewed: 11 June 2024
Caroline
United KingdomThe only things what disappointed us was first of all was that the bathroom smelt mouldy . There where no prices on the menus in the room . Also I didn’t see an hair dryer .
Easy check in . Pleasant staff . Clean
Stayed in June 2024
Reviewed: 10 June 2024
Donna
United KingdomNo complaints. Nice staff.
Room was spotless. Lovely comfy bed. Great nights sleep.
Stayed in June 2024
Reviewed: 9 June 2024
Emily
United KingdomMy bathroom was a bit odd and felt a bit like student accommodation. It smelt musty and the windows couldn’t be reached. It had dirty old carpet down steps. It wasn’t the best but did the job I guess.
Really friendly staff and a lovely place to stay. Housekeeping were great and the room was made up really nicely each day
Stayed in June 2024
Reviewed: 8 June 2024
Rebecca
United KingdomEverything closes at 10pm so no opportunity to get a drink after arrival following a long journey.
Good location with free parking which is unusual in Brighton.
Stayed in June 2024
Reviewed: 8 June 2024
Peter
New ZealandNo hot water in shower, told receptionist upon checking out, and was told that she already knew of the problem,
Super clean and lovely staff, restaurant meal was beautiful
Stayed in June 2024
Reviewed: 2 June 2024
Robin
United KingdomThe room had a damp smell on entering
The member of staff at breakfast was very accommodating and helpful
Stayed in June 2024
Reviewed: 2 June 2024
Sandra
United KingdomBreakfast - very limited choice . Slow service as food prepared to order. No self service cereals/yogurts/ fruit whilst waiting for cooked breakfast. Only bread available was sourdough which each morning we all found hard to eat as it was very tough.
The staff were excellent Evening meal with excellent service Very comfortable and clean accommodation.
Stayed in June 2024
Reviewed: 27 May 2024
Dylan
United KingdomThe bathroom was mouldy and the hot water was luke warm at most
Checked in early, although we weren't able to go into our room as it hadn't been cleaned we were able to get our key.
Stayed in May 2024
Reviewed: 23 May 2024
James
United KingdomToilet didn't have a toilet brush and the exhaust fan was not working. The TV was not working and WiFi didn't connect to the guest WiFi
Staff were kind and friendly. For the price it was good. Bed was comfortable with clean sheets and bathroom was stocked with clean towels. Ample parking space available and is monitored. Buses available a few paces from the hotel into the town centre and various attractions.
Stayed in May 2024
Reviewed: 22 May 2024
Andy
United KingdomConstant noise in room, could have been extraction fan / air con unit or something not in the actual room itself.
Great location, staff are brilliant.
Stayed in May 2024
Reviewed: 21 May 2024
Christina
United KingdomBed was ok, but not hugely comfortable. Pillows were small and again, not comfortable. Lots of steps up and down even within the room which normally would not bother me, but I had a broken toe and it made it tricky(not a complaint as I didn’t mention to anyone, just for anyone who finds steps difficult, be prepared for steps). Room could do with a kick of paint and updating, but generally ok and value for money
Convenient location. Friendly and helpful staff. Free parking. Room was light and bright. Basic, but functional. Room was pretty clean.
Stayed in May 2024
Reviewed: 17 May 2024
Gillian
United KingdomStaying here is an all round good ides.No complaints
The restaurant &bar staff both for breakfast & dinner were exceptionally helpful. Housekeeping staff were also very thorough & friendly. Great breakfast- very generous portions & perfect location for bus service into Brighton/Gatwick airport & A27.
Stayed in April 2024
Reviewed: 15 May 2024
Josephine
United KingdomThe breakfast was OK but it would have been nice to have had the choice of fruit or cereal for breakfast instead of a cooked one or even toast and jam.
The location was excellent, not too far from a bus route or amenities.
Stayed in April 2024
Reviewed: 8 May 2024
Ian
United Kingdomwould prefer a room with more natural light
Have stayed before and it is consistant
Stayed in May 2024
Reviewed: 7 May 2024
Kpj
United KingdomTwo of the main breakfast options from the menu were not available. The bedside table in the bedroom was a little shabby and broken. Toilet paper of extremely cheap quality.
The breakfast I did get was very good. Bedroom generally very nice with plenty of power points and USB ports. Toiletries good quality with pleasant scent. Very friendly and polite staff.
Stayed in May 2024
Reviewed: 6 May 2024
Claire
United KingdomThe family room which we booked but not necessarily a family with but a friend. The air conditioning unit keep clicking all night. We had no cups for next morning brew left in the room for us.
The staff was welcoming and polite and not having to leave The room The next morning at the crack of dawn like most places to stay. Comfortable beds
Stayed in May 2024
Reviewed: 5 May 2024
Charlotte
United KingdomCheck in time
Good size rooms and comfortable bed
Stayed in May 2024
Reviewed: 3 May 2024
John
United KingdomSlight rudeness from the housemaid in the morning.
Stayed in May 2024
Reviewed: 2 May 2024
Colin
United KingdomNo bath. Damp in room. Bed a little uncomfortable.
Convenient and good value
Stayed in April 2024
Reviewed: 1 May 2024
Andy
United KingdomAll decent
Stayed in May 2024
Reviewed: 30 April 2024
Alice
FranceThe place is currently being redecorated so strong paint smells. Windows view on a wall.
Great restaurant
Stayed in April 2024
Nyköping, Sweden
Sivota, Greece
Rzezawa, Poland
Pucón, Chile
Chattanooga, USA
Alveringem, Belgium
Korčula, Croatia
León, Nicaragua
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content