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Reviews of Miller & Carter Brighton by Innkeeper's Collection 4 stars

Miller & Carter, London Road, Brighton & Hove, BN1 8YQ, United Kingdom

#26 of 49 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 1627 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Limited breakfast choices

    Very friendly staff, clean and comfortable

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a bit hard for us pillows were far too soft

    Your staff for breakfast were excellent a young lady called Sophie was exceptional with helped with every thing we asked keen helpful and on the ball with a pleasant attitude Thank you

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Ideal for what was needed
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was a small with minimum facilities, however I accept that this was what I had booked and couldn’t have expected a penthouse room.

    The property is ideally located and the staff were amazing. Very understanding to my early departure. The food in the restaurant/ bar was second to none. Parking seemed secure and easy to access car park

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Very pleasant , would stay there again
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    The only things what disappointed us was first of all was that the bathroom smelt mouldy . There where no prices on the menus in the room . Also I didn’t see an hair dryer .

    Easy check in . Pleasant staff . Clean

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints. Nice staff.

    Room was spotless. Lovely comfy bed. Great nights sleep.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    A nice comfortable stay and a good location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My bathroom was a bit odd and felt a bit like student accommodation. It smelt musty and the windows couldn’t be reached. It had dirty old carpet down steps. It wasn’t the best but did the job I guess.

    Really friendly staff and a lovely place to stay. Housekeeping were great and the room was made up really nicely each day

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Good place to stay in Brighton.
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything closes at 10pm so no opportunity to get a drink after arrival following a long journey.

    Good location with free parking which is unusual in Brighton.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Enjoyable stay, except for the shower.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water in shower, told receptionist upon checking out, and was told that she already knew of the problem,

    Super clean and lovely staff, restaurant meal was beautiful

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Overall good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    The room had a damp smell on entering

    The member of staff at breakfast was very accommodating and helpful

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Lovely accommodation- need to rethink breakfast provision
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast - very limited choice . Slow service as food prepared to order. No self service cereals/yogurts/ fruit whilst waiting for cooked breakfast. Only bread available was sourdough which each morning we all found hard to eat as it was very tough.

    The staff were excellent Evening meal with excellent service Very comfortable and clean accommodation.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Mouldy
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was mouldy and the hot water was luke warm at most

    Checked in early, although we weren't able to go into our room as it hadn't been cleaned we were able to get our key.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet didn't have a toilet brush and the exhaust fan was not working. The TV was not working and WiFi didn't connect to the guest WiFi

    Staff were kind and friendly. For the price it was good. Bed was comfortable with clean sheets and bathroom was stocked with clean towels. Ample parking space available and is monitored. Buses available a few paces from the hotel into the town centre and various attractions.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Business trip
    • Group
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Constant noise in room, could have been extraction fan / air con unit or something not in the actual room itself.

    Great location, staff are brilliant.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Friendly staff, free parking and value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was ok, but not hugely comfortable. Pillows were small and again, not comfortable. Lots of steps up and down even within the room which normally would not bother me, but I had a broken toe and it made it tricky(not a complaint as I didn’t mention to anyone, just for anyone who finds steps difficult, be prepared for steps). Room could do with a kick of paint and updating, but generally ok and value for money

    Convenient location. Friendly and helpful staff. Free parking. Room was light and bright. Basic, but functional. Room was pretty clean.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staying here is an all round good ides.No complaints

    The restaurant &bar staff both for breakfast & dinner were exceptionally helpful. Housekeeping staff were also very thorough & friendly. Great breakfast- very generous portions & perfect location for bus service into Brighton/Gatwick airport & A27.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Carter & Miller, Brighton
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was OK but it would have been nice to have had the choice of fruit or cereal for breakfast instead of a cooked one or even toast and jam.

    The location was excellent, not too far from a bus route or amenities.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Have stayed here before and it is consitantly satisfying
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    would prefer a room with more natural light

    Have stayed before and it is consistant

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Two of the main breakfast options from the menu were not available. The bedside table in the bedroom was a little shabby and broken. Toilet paper of extremely cheap quality.

    The breakfast I did get was very good. Bedroom generally very nice with plenty of power points and USB ports. Toiletries good quality with pleasant scent. Very friendly and polite staff.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The family room which we booked but not necessarily a family with but a friend. The air conditioning unit keep clicking all night. We had no cups for next morning brew left in the room for us.

    The staff was welcoming and polite and not having to leave The room The next morning at the crack of dawn like most places to stay. Comfortable beds

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Comfortable, clean and friendly staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time

    Good size rooms and comfortable bed

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slight rudeness from the housemaid in the morning.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    We would return due to price and convenience but rooms need a little old
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bath. Damp in room. Bed a little uncomfortable.

    Convenient and good value

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    All decent but room for improvement
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All decent

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The place is currently being redecorated so strong paint smells. Windows view on a wall.

    Great restaurant

    Stayed in April 2024

Showing 1 – 25

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